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Crisp Chat VS Twake

Compare Crisp Chat VS Twake and see what are their differences

Insightful.io
#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data. featured
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Crisp Chat logo Crisp Chat

Multi-channel customer support software

Twake logo Twake

Be more productive with Twake : the collaborative work platform to organize and manage all your projects on a single platform.
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

  • Twake Landing page
    Landing page //
    2023-09-06

Presentation

When you want to work with your partner which are external of your company. You have to deploy some tools to collaborate. But it's difficult to implement several tools. It is why Twake is your friend. We offer on the same platform many tools improving teamwork. With Twake, you can work with all your partner with only one secure tool. It is easy to implement and to use !

Features

⋅⋅* Instant messaging ⋅⋅* Shared calendar ⋅⋅* Encrypted storage cloud ⋅⋅* Conf call ⋅⋅* Task manager

Crisp Chat

Website
crisp.chat
Pricing URL
Official Crisp Chat Pricing
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Release Date
-
Edit details

Twake

Website
twake.app
Pricing URL
Official Twake Pricing
$ Details
freemium
Platforms
Windows Mac OSX Linux Browser iOS Android REST API
Release Date
2019 April
Edit details

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

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Twake videos

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Twake

Category Popularity

0-100% (relative to Crisp Chat and Twake)

Crisp Chat

Twake

Customer Support
100 100%
Customer Support
0% 0
Task Management
0 0%
Task Management
100% 100
Live Chat
100 100%
Live Chat
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crisp Chat and Twake

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.
Source: www.indiehackers.com

Twake Reviews

We have no reviews of Twake yet.
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Social recommendations and mentions

Based on our record, Twake should be more popular than Crisp Chat. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crisp Chat mentions (7)

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Twake mentions (16)

  • Help with ideas on which package(s) for a small business collaboration system.
    Try https://twake.app/ - chat and projects (with kanban view) integrated. There's more but it seems these 2 were important to you. Source: over 1 year ago
  • There are so many Slack alternatives, can anyone recommend what you think is the best "slimmed down" option for a 3 person team? We only need direct messaging, voice chat, and message/channel logs. Not necessary, but would be nice: screen sharing and a shared task/to-do list area.
    You can self host https://twake.app/ - looks good at a first glance. Source: almost 2 years ago
  • 40+ open-source projects to build your startup from project management to infrastructure
    Thanks for sharing this. I was actually looking for this type of content as I am considering opening my own startup in the near future. I would suggest though the addition of Twake to the list. I stumpled upon it just yesterday. It is open source, GDPR compliant, has a free tier, can be self-hosted and has many useful features. Source: almost 2 years ago
  • Zoom alternative?
    And if you're actually looking for something to replace Microsoft Teams, there's Twake. Https://twake.app. Source: almost 2 years ago
  • Self hosted house management for roommates?
    I haven't tried this yet but it looks like a promising alternative for Nextcloud with a heavy focus on team and group share. It has calendars, task lists, a shared drive, and even a chat setup if you need it: https://twake.app/. Source: about 2 years ago
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What are some alternatives?

When comparing Crisp Chat and Twake, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Documize - Enterprise-grade wiki and knowledge management platform

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

ReadTheDocs - Spend your time on writing high quality documentation, not on the tools to make your documentation work.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Boardist - Personal workspace for all the data

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