Crisp Chat
Intercom
tawk.to
LiveChat
JivoChat
Freshdesk
Olark
LiveAgent
osTicket
Freshdesk
Intercom
Zendesk
LiveAgent
tawk.to
JivoChat
TextUs
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
Crisp Chat osTicketNo Crisp Chat videos yet. You could help us improve this page by suggesting one.
Based on our record, osTicket should be more popular than Crisp Chat. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If I were to land on this page I would not trust the site. You can think about adding a live chat (Crisp) or an AI live chat (Wavechat) to boost your visitors trust in your site. Source: 11 months ago
Crisp - Live chat + help desk articles. Really lightweight and have a generous free plan. Source: about 1 year ago
I saw https://crisp.chat/en/ grow up in front of my eyes. Haha. The founder is very nice and now they have such a nice, large company. Source: about 1 year ago
My SaaS is more pro-consumer/b-to-c so the closest thing I use to a CRM is https://crisp.chat/en/ i. Source: over 1 year ago
If you want to go with the profit model, try these steps 1. Reduce costs with automation (Bardeen) and freelancers (Upwork) 2. Increase site conversion with chatbots (Crisp) and email capture (Popupsmart) 3. Increase LTV with better feature adoption (Loopd in). Source: almost 2 years ago
You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 8 months ago
Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago
We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 11 months ago
Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: 12 months ago
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: 12 months ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website
