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Crisp Chat VS Mattermost

Compare Crisp Chat VS Mattermost and see what are their differences

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Crisp Chat logo Crisp Chat

Multi-channel customer support software

Mattermost logo Mattermost

Mattermost is an open source alternative to Slack.
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

  • Mattermost Landing page
    Landing page //
    2023-10-21

Crisp Chat

Website
crisp.chat
Pricing URL
Official Crisp Chat Pricing
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Edit details

Mattermost

Website
mattermost.com
Pricing URL
Official Mattermost Pricing
$ Details
Platforms
-
Edit details

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

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Mattermost videos

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Mattermost - An Open Source, Self Hosted, Slack Chat Alternative

More videos:

  • Review - Demo of Mattermost Basics | Features end users love
  • Review - Getting Started with Mattermost

Category Popularity

0-100% (relative to Crisp Chat and Mattermost)

Crisp Chat

Mattermost

Customer Support
100 100%
Customer Support
0% 0
Communication
0 0%
Communication
100% 100
Live Chat
100 100%
Live Chat
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100

User comments

Share your experience with using Crisp Chat and Mattermost. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crisp Chat and Mattermost

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.
Source: www.indiehackers.com

Mattermost Reviews

10 Best Telegram Alternatives in 2024
Mattermost is the most widely used Social platforms for any companies specially IT sectors, and it serves as one of the top Telegram alternatives. Provides easy-to-setup interface with fast performance. This app is designed for file sharing, searching options and also to allow user internal chat facility. Mattermost is the alternative for telegram and microsoft teams apps.
Source: www.geeksforgeeks.org
Top 5 Voice Messaging Apps To Keep Teams Connected
Some business conversations are private and cannot be discussed on third-party servers. If you are looking for a secure app to use for your conversations, consider using Mattermost. The app is open-source where you will need to have it downloaded and installed on the servers of your company. This is one of the video messaging apps that are self-hosted. With this app, you can...
Source: www.hometownstation.com
Why we switched to Mattermost
Just dialing that down a notch – both our Mattermost clients (usually browsers) and Mattermost servers are now invisible to the Internet and invisible to any network. If a user session is properly identified (dive deeper here if strong identification (no, IP addresses don’t count!) is important to you), authenticated and authorized then it can open a Zero trust application...
Source: netfoundry.io
14 of the Best Slack Alternatives for 2022
Mattermost offers freemium pricing plans for small teams that feature unlimited message history and integrations. Additionally, Mattermost supports more than a dozen languages, making a great fit for global teams.
Source: blog.hubspot.com
18 Best Discord Alternatives 2020 | Expert Reviews
However, to set up Mattermost, you must have technical knowledge. Since it is running on your servers, you will have to maintain the instance. Also, you will need to upgrade Mattermost when new releases are out.
Source: solutionsuggest.com

Social recommendations and mentions

Based on our record, Mattermost should be more popular than Crisp Chat. It has been mentiond 59 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crisp Chat mentions (7)

View more

Mattermost mentions (59)

  • Discord to Start Showing Ads for Gamers to Boost Revenue
    > Tell me another platform that is free, has realtime chat, voice and video, has stable service, allows sharing images and other media, with good ownership management... And is open source. Mattermost: https://mattermost.com/ Rocket.Chat: https://www.rocket.chat/ Nextcloud Talk: https://nextcloud.com/talk/ Self hosting and some assembly required. I've run all of them on cheap VPSes to explore a Slack/Discord... - Source: Hacker News / about 1 month ago
  • Ask HN: Who is hiring? (March 2024)
    Mattermost, Inc. | Senior React Native Engineer | REMOTE (US Only) | Full-Time At Mattermost we build an open core, chat and collaboration platform focused on making users with mission critical work more productive while also allowing our customers to self-deploy and have full control over their own data. We’re looking for a Senior React Native Engineer who has the depth to significantly move the performance... - Source: Hacker News / 2 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Mattermost — Secure collaboration for technical teams. Free plan with unlimited channels, playbooks, boards, users, 10GB storage, and more. - Source: dev.to / 3 months ago
  • List of your reverse proxied services
    Mattermost for Chat, and also for Notifications sent by Uptime-Kuma. Source: 5 months ago
  • Alternatives List
    Mattermost is an good alternative to companies, workers and teams. Source: 10 months ago
View more

What are some alternatives?

When comparing Crisp Chat and Mattermost, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Slack - A messaging app for teams who see through the Earth!

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Rocket.Chat - Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

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