Software Alternatives, Accelerators & Startups

ConnectWise Automate VS tryinstance

Compare ConnectWise Automate VS tryinstance and see what are their differences

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ConnectWise Automate logo ConnectWise Automate

Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.โ€ŽTry ConnectWise Automate .

tryinstance logo tryinstance

Launch your own branded community app on your domain. Replace Discord with a white-label platform featuring memberships, Stripe payments, roles, content, and full ownership for your business.
  • ConnectWise Automate Landing page
    Landing page //
    2023-05-12
  • tryinstance Create your instance
    Create your instance //
    2026-08-11
  • tryinstance Monetize your instance
    Monetize your instance //
    2026-08-11
  • tryinstance Automatically build your instance
    Automatically build your instance //
    2026-08-11
  • tryinstance Automate your business with custom bots
    Automate your business with custom bots //
    2026-08-11
  • tryinstance Automate content in your instance with webhooks
    Automate content in your instance with webhooks //
    2026-08-11

Instance is a branded community platform for businesses and creators that runs on their own domain. It combines memberships, Stripe payments, paid roles, chat, voice, storefronts, push notifications, email, moderation, and automation. Visitors can explore public areas before registering, purchase access in one tap, and receive the correct permissions immediately. An assistant and Bot API can manage members, products, channels, permissions, and community workflows. Instance is designed for operators who want direct control over their customer relationships instead of running their business inside a third-party social platform.

ConnectWise Automate features and specs

  • Robust Automation
    ConnectWise Automate offers extensive automation capabilities, allowing IT teams to automate repetitive tasks and manage complex workflows efficiently.
  • Comprehensive Monitoring
    The platform provides advanced monitoring tools that help in identifying and resolving issues proactively, improving system reliability and performance.
  • Scalability
    ConnectWise Automate is highly scalable, making it suitable for businesses of all sizes, from small enterprises to large corporations.
  • Integrations
    It integrates seamlessly with other ConnectWise products and a wide range of third-party applications, offering a cohesive IT management experience.
  • Customizability
    The platform offers a high degree of customization, allowing IT teams to tailor the system to meet their specific needs and workflows.

Possible disadvantages of ConnectWise Automate

  • Complexity
    Due to its extensive feature set, ConnectWise Automate can have a steep learning curve, requiring significant time and effort to master.
  • Cost
    The platform can be expensive, particularly for smaller businesses or those with limited budgets, potentially making it a less viable option.
  • Performance Issues
    Some users have reported slow performance and occasional glitches, which can be frustrating when managing critical IT tasks.
  • Support
    While ConnectWise offers support, some users have found the quality and responsiveness of their support services to be lacking.
  • Initial Setup
    The initial setup and configuration process can be time-consuming and complex, requiring considerable technical expertise.

tryinstance features and specs

  • Branded Community App
    Runs on the operator's custom domain with their branding and an installable PWA.
  • Native Payments and Access
    Stripe purchases can grant the correct paid role and permissions immediately.
  • Public Community Preview
    Visitors can explore public areas before creating an account or purchasing access.
  • Storefronts and Memberships
    Sell recurring memberships, one-time access, paid roles, and products inside community channels.
  • Real-Time Community
    Includes chat, replies, mentions, reactions, media, presence, and voice rooms.
  • Direct Member Reach
    Send in-app announcements, branded push notifications, and email to members.
  • AI and Bot Automation
    The assistant and Bot API can manage members, channels, products, permissions, and moderation.
  • Roles and Permissions
    Control access to servers, channels, storefronts, media, voice, and administrative actions.
  • Developer API and Webhooks
    Extend Instance through REST APIs, real-time bot events, webhooks, and RSS integrations.
  • Moderation Tools
    Supports kicks, bans, mutes, country restrictions, device controls, and automated moderation.

ConnectWise Automate videos

Webinar Recording: What's new in ConnectWise Automate 12

More videos:

  • Review - ConnectWise Automate: A really great product

tryinstance videos

Building your instance

Category Popularity

0-100% (relative to ConnectWise Automate and tryinstance)
IT Management
100 100%
0% 0
Community Platform
0 0%
100% 100
Monitoring Tools
100 100%
0% 0
Marketing Automation
0 0%
100% 100

Questions & Answers

As answered by people managing ConnectWise Automate and tryinstance.

How would you describe the primary audience of your product?

tryinstance's answer:

Instance is built for serious operators whose revenue, retention, or customer experience depends on community. That includes creators, educators, membership businesses, agencies, professional networks, SaaS companies, paid groups, clubs, and organizations selling access, expertise, content, software, or services. It is especially valuable for teams that want a branded product on their own domain, direct access to members, native payments and permissions, and the ability to automate operations without surrendering the customer relationship to a third-party platform.

Which are the primary technologies used for building your product?

tryinstance's answer:

Instance is built as a secure multi-tenant cloud platform using modern progressive web app technology, real-time messaging and voice infrastructure, Stripe Connect, role-based access control, push notification and email delivery systems, REST APIs, webhooks, bot events, and AI-assisted operations. These technologies are integrated around one identity, payment, and permissions model so changes in commerce or membership state are reflected across the product immediately.

Why should a person choose your product over its competitors?

tryinstance's answer:

Choose Instance when the community is the business, not just a conversation layer. Operators get their own domain, brand, member accounts, Stripe relationship, permissions, storefronts, push subscriptions, email reach, and automation. Prospects can inspect public areas before registering, buy access inside the experience, and enter with the correct role immediately. In measured cold-traffic tests, this lower-friction path has converted two to three times better than the alternatives it replaced. Instance also unifies commerce, communication, access, moderation, and AI operations, eliminating the fragmented stack and platform dependence common to marketplace, course, and chat products.

What makes your product unique?

tryinstance's answer:

Instance gives a business its own branded community app on its own domain, with the entire member relationship under one operating system. Public community previews, one-tap purchasing, Stripe-connected access, roles, storefronts, chat, voice, push notifications, email, moderation, analytics, webhooks, bots, and AI operations all share the same identity and permission model. A payment can grant access immediately, an announcement can reach the app, phone, and inbox, and automation can manage the community through the same controls used by the product. Instance is not another page inside a marketplace. It is the infrastructure for owning and operating the business directly.

Who are some of the biggest customers of your product?

tryinstance's answer:

Instance works with a growing group of community operators and internet businesses. Many run private or paid communities, so customer names and operating metrics are not disclosed publicly.

What's the story behind your product?

tryinstance's answer:

Instance began with a simple conclusion: an internet business should not have to rent its customers from the platform that hosts its community. Existing products split identity, payments, access, messaging, notifications, moderation, and automation across disconnected services, while the operator remains dependent on someone else's account system and rules. Instance was built from the ownership model outward. The result is a complete branded application where discovery, purchase, access, engagement, retention, and automation operate as one system controlled by the business.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ConnectWise Automate and tryinstance

ConnectWise Automate Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ConnectWise Automate is a rich features platform and is available for small to medium-sized businesses. Most of the companies have not provided the prices for their RMM solution. However, it could be $700 and above for one-time fees. For the subscription-based model, it could be in the range of $50 to $200 per technician per month.
12 Best RMM Software and Tools for 2021
ConnectWise Automate is a top RMM tool because it provides MSPs with a centralized console to manage their clientโ€™s entire IT asset inventory. Everything from autodiscovery to the patch management process is built to help the user monitor a remote network as easily as possible. That includes physical devices and virtual services.
8 Best RMM Software and Tools
ConnectWise develops IT management software tailored for Technology Solution Providers (TSP). Along with their strong product portfolio, they include ConnectWise Automate which is an RMM platform with a strong focus on automation. ConnectWise Automate RMM can proactively monitor and manage endpoints in large-scale networks. The software can auto-discover assets, schedule...
Source: www.pcwdld.com
Top IT Management Software 2021
As a large organization, you have a ton of devices on your network and need to be able to get to them all in case of an incident. Connectwise Automate offers quick access to all of the endpoints on your network, so you can resolve issues quickly and keep any downtime to a minimum. The system even automatically scans the network to detect all devices and make sure every entry...
15 Best IT Monitoring Tools and Software
ConnectWise Automate (previously LabTech) is an RMM product that automates all stages of the monitoring process, from discovery to patching.
Source: blog.inedo.com

tryinstance Reviews

We have no reviews of tryinstance yet.
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What are some alternatives?

When comparing ConnectWise Automate and tryinstance, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Whop - Communities and software to help you earn online

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Skool - Community Platform for Creators

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Circle.so - Bring together your discussions, memberships, and content. Integrate a thriving community wherever your audience is, all under your own brand.