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Evermuse
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THE WHAT: Evermuse is an AI advisor that turns customer calls into roadmap suggestions, so you can build better products, faster.
THE WHY: - Product roadmapping is slow, incomplete, and subjective. - Sales & CS conversations tend to be a black box for your Product team. - Your Product team is relying on generic AI tools and call summaries not specific to the needs of your Product team.
THE HOW: Evermuse ingests Sales, CS, and Product team conversations with customers via upload, direct recording in meeting platforms, and your pre-existing call recorders.
Evermuse parses those calls into signals that your Product team cares about (e.g. needs, pain point, key quotes, & sentiment), and categorizes and counts them for frequency.
Evermuse synthesizes those signals into fully cited opportunities to consider in your roadmapping efforts.
Evermuse lets you Ask Anything of your full dataset of customer calls via an AI-powered chat so you can uncover insights.
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Evermuse's answer:
Competitive platforms are not AI-first. They have all force-fit AI into their pre-existing products. Other products require a ton of manual tagging of transcripts to get any sort of useful data. Usermuse is automatic.
Evermuse's answer:
The only-AI first tool built to help Product teams efficiently and accurately get signals and insights from all customer conversations (Product, Sales and Customer Success).
Evermuse's answer:
Anthropic API, Gemini API, and OpenAI API
Evermuse's answer:
Evermuse's answer:
Post-A funded B2B start-ups through large B2B enterprises that are feeling out of touch with their customers due to: 1.) Less qualitative Product-led conversations/research than theyโd like (because itโs too time consuming to do manually); 2.) Little to no insight into customer conversations happening with Sales and Customer Success teams (because the flow of information from these teams to Product is ad-hoc, sporadic, or non-existent.
Evermuse's answer:
Usermuse was founded by a Product leader who has been in the space for 20+ years, Eran Dror. Eran also earned a Masterโs Degree writing his thesis on AI. Eran experienced first hand the difficulty of capturing and making sense of all the various qualitative product signals that a Product team has to take into account, so he built Usermuse to solve this problem
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