
CloudTalk
Aircall
Dialpad
RingCentral
JustCall
NICE inContact
Genesys Cloud
Nextiva
WorkStats.dev
Screenful
Databox
Grafana
LinearB
Intellicus
SAS Customer Intelligence
DigDash Enterprise
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.
CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.
WorkStats is a dashboard tool for engineers and project managers to visualize their productivity and the amount they contribute. It aggregates various numbers from platforms used by members and teams, such as GitHub, Asana, Slack, etc. For example, you can track your own and your team's numbers over time and use them as a barometer of productivity. You can compare your productivity with the numbers of other teams in your company or other companies in your industry to see if your current productivity is good or bad. In the internal evaluation process, it can be used to improve the validity from a third party's point of view or to compare perceptions with those of the person being evaluated.
CloudTalk
WorkStats.devCloudTalk is recommended for small to medium-sized businesses, contact centers, and enterprises that need a comprehensive virtual phone system. It's especially beneficial for those looking to enhance their customer support capabilities and improve internal communication.
Based on our record, WorkStats.dev seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We have also developed and are operating WorkStats, a tool that makes it easy to measure these specific indicators. It is still an MVP, but you are welcome to try it out if you like. We are sure you will discover something new. - Source: dev.to / over 3 years ago
Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
Screenful - Screenful is the easiest way to visualise your task management data from Jira, Trello, Asana, monday.com, GitHub & GitLab. Save time and get all the metrics you need at a glance with instant insights, scheduled reports, and automated dashboards.
Dialpad - Switch is a cloud-based phone system built for Google Apps users.
Databox - Databox is modern Business Intelligence software for teams that need answers now.
RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Grafana - Data visualization & Monitoring with support for Graphite, InfluxDB, Prometheus, Elasticsearch and many more databases