CloudTalk
Aircall
Dialpad
RingCentral
JustCall
NICE inContact
Genesys Cloud
Nextiva
Vanilla Forums
Discourse
XenForo
phpBB
Forumbee
PunBB
NodeBB
Higher Logic
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.
CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.
CloudTalk Vanilla ForumsCloudTalk is recommended for small to medium-sized businesses, contact centers, and enterprises that need a comprehensive virtual phone system. It's especially beneficial for those looking to enhance their customer support capabilities and improve internal communication.
Vanilla Forums is recommended for businesses, online communities, and organizations looking for a customizable and scalable platform to foster discussions, engage users, and build an active community. It is particularly suitable for those who have some technical expertise or access to developers who can leverage its open-source framework to customize the platform according to specific requirements.
Based on our record, Vanilla Forums seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I used to use phpBB back in the day. Vanilla forums has seemed interesting to me for a while (https://vanillaforums.com/), I used HostGator back in the day (https://www.hostgator.com/). Source: about 4 years ago
That one seems to be built with Vanilla Forums: https://vanillaforums.com/en/. - Source: Hacker News / almost 5 years ago
They're blaming their service provider for not working on the weekend, even though they should have been well aware of that when considering them as a service provider and should have planned their migration schedule accordingly. Source: about 5 years ago
Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.
Dialpad - Switch is a cloud-based phone system built for Google Apps users.
XenForo - Intuitive. Social. Engaging. Fast. XenForo brings a fresh outlook to forum software.
RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
phpBB - Raspberry Pi. The Raspberry Pi is a cheap, credit-card sized computer. The official website uses phpBB for their discussion forums. phpBB is not affiliated with nor responsible for any of the sites listed on the showcase.
