CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

SIPNEX Call Tracking is a carrier-grade call attribution solution that provides tracking phone numbers, real-time call detail records, and call recording to measure marketing campaign performance without traditional call tracking platform fees.

• Carrier-direct tracking phone numbers (DIDs) with wholesale pricing
• Per-campaign tracking numbers for marketing attribution
• Dynamic Number Insertion (DNI) support for website visitor tracking
• Real-time Call Detail Records (CDRs) with timestamps, duration, caller ID, and call disposition
• Carrier-level call recording linked directly to call records
• Campaign attribution based on unique tracking numbers
• A-level STIR/SHAKEN attestation for verified outbound callbacks
• No monthly platform fees or per-call analytics charges
• Full CDR export for integration with custom analytics platforms
• Support for website, advertising, and offline campaign tracking
• Wholesale voice pricing without traditional call tracking markups
• Built for businesses, call centers, and operators managing their own reporting and analytics