CloudTalk VS Beekeeper

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

Beekeepers mission is to transform the way 2 billion frontline employees work with a mobile-first communication platform that reaches every shift, location, and language through real-time one-on-one and group messaging. Dedicated streams deliver important operational communications to your entire workforce or specific subgroups. Managers keep staff productive and turnover low by automating workflows and messaging to their teams, while leveraging an analytics dashboard to measure engagement.