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Cloudbeds VS RMS Hotel

Compare Cloudbeds VS RMS Hotel and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Cloudbeds logo Cloudbeds

Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more, unifying operations, distribution, guest experience, and revenue marketing within a single system.

RMS Hotel logo RMS Hotel

Cloud-based hotel management software
  • Cloudbeds
    Image date //
    2026-05-01

Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue marketing, giving operators a breadth of tools to capture demand, grow direct bookings, optimize pricing, maximize upsell revenue, and act on real-time intelligence within a single system. Designed to scale with independent hotels, large hotel groups, and multi-property portfolios, Cloudbeds is trusted by tens of thousands of properties in more than 150 countries.ย  Founded in 2012, Cloudbeds is recognized as a top Hotel Management System, PMS, and Channel Manager โ€” and Best Place to Work โ€” by Hotel Tech Report for eight consecutive years.

  • RMS Hotel Landing page
    Landing page //
    2023-05-09

Cloudbeds features and specs

  • Booking Engine
    Commission-free online booking engine for hospitality properties
  • Property Management
    #1 PMS system 2023 - as voted on Hotel Tech Awards
  • Channel Manager
    Industry-leading channel manager with 450+ connection, real time update
  • Marketplace & Open API
    Integration with 450+ leading hotel technology tools and apps
  • Payments
    One single platform now with an integrated terminal
  • Reservation Management
    Revolutionizing dynamic pricing for independent lodging providers in the hospitality industry
  • Digital Marketing
    Hospitality-focused digital marketing solution run by a trusted partner.
  • Guest Engagement
    #1 guest messaging system to increase guest satisfaction, drive incremental revenue, and streamline internal operations.
  • Unified inbox
    Manage SMS, email, WhatsApp, Booking.com, Expedia, Airbnb and more in a single view. However your guests reach out, youโ€™re ready to respond instantly.
  • Digital check-in
    Digital registration lets guests check in before they even set foot on your property โ€” ID, documents, signatures, all synced directly to your Cloudbeds PMS.
  • Check-in kiosk
    Help guests avoid lines and allow your staff to provide personalized, mobile check-ins by transforming your hotel lobby into a self-service check-in/check-out station.
  • Reputation Management
    Hotels with higher ratings can charge more, and with centralized insights and faster response times, you can turn guest sentiment into real pricing power.
  • Guest Marketing CRM
    Cloudbeds Guest Marketing CRM helps you know your guests and keep them coming back โ€” with smart email campaigns, guest profiles, and more profitability from every stay.
  • Revenue Intelligence RMS
    Move faster and smarter than ever before. Cloudbeds Revenue Intelligence is powered by the only causal AI built exclusively for hospitality, turning market guesswork into your most confident, profitable actions.
  • Websites
    Your website is your hotelโ€™s first impression. Make it count with stunning, conversion-optimized Cloudbeds Websites powered by hospitality expertise and AI โ€” and built to drive direct bookings and revenue from day one.
  • Open API
    Keep the tools you love. Connect the ones you need. Build custom applications with our open API. Cloudbeds integrates seamlessly to help everything run smoother.

RMS Hotel features and specs

  • Comprehensive Features
    RMS Hotel offers an extensive suite of features tailored for hotel management, including reservation management, guest communication tools, and financial reporting, which covers most operational needs.
  • Cloud-Based
    Being cloud-based, RMS Hotel allows users to access the system from any location with an internet connection, facilitating remote management and increased flexibility.
  • Scalability
    The system is scalable, making it suitable for all hotel sizes, from small boutique hotels to large chains, which allows for growth without needing to switch platforms.
  • Integrations
    RMS Hotel integrates with various third-party applications, including POS systems, accounting software, and channel managers, streamlining different aspects of hotel operations.
  • User-Friendly Interface
    The system has an intuitive and user-friendly interface, which minimizes the learning curve for new users and helps staff to quickly become proficient.

Possible disadvantages of RMS Hotel

  • Cost
    RMS Hotel may be costly for smaller hotels or those with tight budgets, as licensing fees, setup fees, and additional charges for premium features can add up.
  • Internet Dependence
    As a cloud-based system, RMS Hotel requires a reliable internet connection. Any downtime or connectivity issues can disrupt access to the system, affecting operations.
  • Customization
    While feature-rich, the system might lack some customization options that specific hotels require, which could necessitate additional software or workarounds to meet unique needs.
  • Complexity
    The comprehensive nature of RMS Hotel's features can result in a complex system that might be overwhelming for some users, particularly if staff are not tech-savvy.
  • Support
    Support services, while available, might be slower or less effective during peak times or for non-critical issues, potentially leading to delays in resolving urgent technical problems.

Analysis of Cloudbeds

Overall verdict

  • Overall, Cloudbeds is highly regarded in the hospitality industry for its versatility and ease of use. It is particularly praised for its integration capabilities and responsive customer support. While it may be on the pricier side for smaller operations, its features can provide significant value for medium to large-scale businesses.

Why this product is good

  • Cloudbeds is known for its comprehensive and user-friendly platform that assists hospitality businesses in managing reservations, guest experiences, and room availability across various channels. It consolidates multiple functions like booking engines, channel managers, and property management systems, making operations more efficient. Cloudbeds also offers robust analytics and reporting features, which help businesses make informed decisions.

Recommended for

    Cloudbeds is especially recommended for independent hotels, hostels, bed and breakfasts, and hotel chains seeking a centralized platform to streamline operations and enhance guest experiences. It is ideal for those who require effective channel management and comprehensive reporting tools.

Analysis of RMS Hotel

Overall verdict

  • Yes, RMS Hotel is considered good because it effectively meets the needs of hoteliers looking for an all-in-one property management solution. Its strong customer support and continuous updates improve the user experience and ensure reliability.

Why this product is good

  • RMS Hotel, provided by rmscloud.com, is well-regarded due to its comprehensive property management system, which offers robust solutions for managing hotel operations. It is known for its user-friendly interface, real-time reporting, and a wide range of features such as booking management, guest communication, and integrations with other platforms. Users appreciate its ability to streamline operations and enhance efficiency.

Recommended for

    This platform is especially recommended for small to medium-sized hotels, resorts, and serviced apartments seeking a scalable solution that can grow with their business. It's also ideal for properties that need strong integrations with other systems and require detailed data analytics to optimize operations.

Cloudbeds videos

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Cloudbeds platform demos

More videos:

  • Review - Powering the world's most ambitious hoteliers

RMS Hotel videos

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Category Popularity

0-100% (relative to Cloudbeds and RMS Hotel)

Cloudbeds

RMS Hotel

Hotel Management Software
97 97%
Hotel Management Software
3% 3
Online Bookings
97 97%
Online Bookings
3% 3
Hotel Reservation Software
98 98%
Hotel Reservation Software
2% 2
Vacation Rental
82 82%
Vacation Rental
18% 18

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cloudbeds and RMS Hotel

Cloudbeds Reviews

12 Best Cloudbeds Alternatives For 2024
Cloudbeds is a powerful software solution that combines a property management platform, online booking, POS, hotel booking, and channel management into one interface. This innovative tool takes the complexity out of hotel management and transforms it into a streamlined process, giving you more time to focus on your guests in the hospitality industry. However, I understand...
Source: thehotelgm.com
The Best Free Open Source Hotel Management Software of 2022
Cloudbeds serves the operational needs of hotels of all sizes, be it vacation rentals, B&Bs, midsized or large hotels. Key features of Cloudbeds hotel management software are customer relationship management (CRM), point of sale, reservation, front desk management, and a lot more.
Source: www.techjockey.com
Top 5 Best Hotel Management Software In 2019
Cloudbeds came into being in 2012 when two close friends Adam Harris and Richard Castle collaborated to create a hotel management solution that would simplify the work of hotels. Today, it offers a suite of hospitality management software that serves the likes of Expedia, Booking.com, Airbnb, TripConnect, HostelWorld, and more. Hotels, vacation rentals, hostels, and groups...
Source: www.techtimes.com

RMS Hotel Reviews

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What are some alternatives?

When comparing Cloudbeds and RMS Hotel, you can also consider the following products

Viator - Tours, things to do, sightseeing tours, day trips and more from Viator.

Hotello - Hotello is a SAAS cloud or on premise hospitality management software that manage establishment's day to day operations and customer service.

TrustYou Messaging - Talk with guests via SMS, Facebook Messenger, email and live chat to improve operations & build loyalty. Internal staff management & Amazon Echo included!

Little Hotelier - Little Hotelier is an all in one booking and accommodation management system for small hotels, guesthouses and B&Bโ€™s.

Hoteliera - Manage your hotel with modern, effective and free PMS. Increase revenue through Pricing Intelligence, Direct Booking Engine, 24/7 Guest Portal.

Quore - Quore is a hospitality operations solution that streamlines workflows so hotels can improve productivity, communication and guest satisfaction.

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