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Cloudbeds VS Metabase

Compare Cloudbeds VS Metabase and see what are their differences

Cloudbeds

Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more, unifying operations, distribution, guest experience, and revenue marketing within a single system.

Rating
0 reviews
Pricing
Paid
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Metabase

Metabase is the easy, open source way for everyone in your company to ask questions and learn from...

Rating
5.0 · 1 review
Pricing
Open source Freemium Free trial $85 / Monthly (5 users, 3-day email support, Custom domains.)
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Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Metabase seems to be more popular. It has been mentioned 17 times since March 2021.

social mentions
0 vs 17
Hotel Management Software popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Cloudbeds
Metabase
Website cloudbeds.com metabase.com
Pricing
Paid Official pricing
Open source Freemium Free trial $85 / Monthly (5 users, 3-day email support, Custom domains.) Official pricing
Company Startup from the United States · 500 - 999 employees · 2012 —
Listed in
Hotel Management Software Hotel Reservation Software Hotel Channel Manager PMS System Bookingengine Online Bookings Guest Engagement Hospitality Digital Marketing Hospitality Payment Processing +6
Business Intelligence Data Dashboard Data Analysis Data Visualization Reporting & Dashboard Embedded Analytics Customer-facing Analytics +4

About Cloudbeds and Metabase

In their own words, as submitted to SaaSHub.

Cloudbeds
Metabase

Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue marketing, giving operators a breadth of tools to capture demand, grow direct bookings, optimize pricing, maximize...

Read more about Cloudbeds

No description of Metabase yet.

Features and specs

What each product offers, as listed by its team.

Cloudbeds 16 features
Metabase 7 features
  • Booking Engine
    Commission-free online booking engine for hospitality properties
  • Property Management
    #1 PMS system 2023 - as voted on Hotel Tech Awards
  • Channel Manager
    Industry-leading channel manager with 450+ connection, real time update
  • Marketplace & Open API
    Integration with 450+ leading hotel technology tools and apps
  • Payments
    One single platform now with an integrated terminal
  • Reservation Management
    Revolutionizing dynamic pricing for independent lodging providers in the hospitality industry
  • Digital Marketing
    Hospitality-focused digital marketing solution run by a trusted partner.
  • Guest Engagement
    #1 guest messaging system to increase guest satisfaction, drive incremental revenue, and streamline internal operations.
  • Unified inbox
    Manage SMS, email, WhatsApp, Booking.com, Expedia, Airbnb and more in a single view. However your guests reach out, you’re ready to respond instantly.
  • Digital check-in
    Digital registration lets guests check in before they even set foot on your property — ID, documents, signatures, all synced directly to your Cloudbeds PMS.
  • Check-in kiosk
    Help guests avoid lines and allow your staff to provide personalized, mobile check-ins by transforming your hotel lobby into a self-service check-in/check-out station.
  • Reputation Management
    Hotels with higher ratings can charge more, and with centralized insights and faster response times, you can turn guest sentiment into real pricing power.
  • Guest Marketing CRM
    Cloudbeds Guest Marketing CRM helps you know your guests and keep them coming back — with smart email campaigns, guest profiles, and more profitability from every stay.
  • Revenue Intelligence RMS
    Move faster and smarter than ever before. Cloudbeds Revenue Intelligence is powered by the only causal AI built exclusively for hospitality, turning market guesswork into your most confident, profitable actions.
  • Websites
    Your website is your hotel’s first impression. Make it count with stunning, conversion-optimized Cloudbeds Websites powered by hospitality expertise and AI — and built to drive direct bookings and revenue from day one.
  • Open API
    Keep the tools you love. Connect the ones you need. Build custom applications with our open API. Cloudbeds integrates seamlessly to help everything run smoother.
  • Ease of Use
    Metabase offers an intuitive and user-friendly interface, which makes it easy for non-technical users to generate and analyze reports without requiring SQL knowledge.
  • Open Source
    Being open-source, Metabase allows organizations to customize and extend the tool according to their needs, and it can be self-hosted to retain full control over data.
  • Quick Setup
    Deploying Metabase is straightforward and can be accomplished quickly, enabling teams to start analyzing data almost immediately.
  • Integrations
    Metabase integrates with a wide array of databases and data sources, making it versatile for organizations with diverse data environments.
  • Visualization Options
    It provides a variety of visualization options, from simple charts to complex dashboards, to help users better understand their data.
  • Community Support
    As an open-source project, Metabase has a strong community that contributes to its development and offers support through forums and documentation.
  • Embedded Analytics
    Metabase offers an embedded analytics feature which allows organizations to integrate dashboards and reports into their own applications.

Possible disadvantages

  • Limited Advanced Analytics
    While great for basic reporting, Metabase lacks some of the advanced analytics capabilities offered by more specialized BI tools.
  • Scaling Issues
    Metabase might face performance issues as data volume and user base grow, making it less suitable for very large-scale deployments without significant optimization.
  • Customization Limitations
    Even though Metabase is open-source, some users find its customization options limited compared to other BI tools, especially regarding dashboard design.
  • Security Features
    The platform's security features are not as robust as those of some enterprise-level BI tools, potentially requiring additional measures for highly sensitive data.
  • Dependency on Third-Party Services
    For certain features, Metabase may rely on third-party services, which could introduce additional points of failure and dependency.
  • Limited Collaboration Tools
    Collaboration features are somewhat basic compared to those offered by more comprehensive BI platforms, possibly making teamwork less efficient.
  • No Mobile App
    Metabase does not offer a dedicated mobile app, which could be a limitation for users who need to access dashboards and reports on the go.

Analysis

An editorial look at what each product does well and who it suits.

Cloudbeds
Metabase

Overall verdict

  • Overall, Cloudbeds is highly regarded in the hospitality industry for its versatility and ease of use. It is particularly praised for its integration capabilities and responsive customer support. While it may be on the pricier side for smaller operations, its features can provide significant value for medium to large-scale businesses.

Why this product is good

  • Cloudbeds is known for its comprehensive and user-friendly platform that assists hospitality businesses in managing reservations, guest experiences, and room availability across various channels. It consolidates multiple functions like booking engines, channel managers, and property management systems, making operations more efficient. Cloudbeds also offers robust analytics and reporting features, which help businesses make informed decisions.

Recommended for

    Cloudbeds is especially recommended for independent hotels, hostels, bed and breakfasts, and hotel chains seeking a centralized platform to streamline operations and enhance guest experiences. It is ideal for those who require effective channel management and comprehensive reporting tools.

Overall verdict

  • Overall, Metabase is a solid choice for businesses seeking an intuitive and powerful business intelligence tool. Its combination of ease of use, functionality, and cost-effectiveness makes it a popular option among small to medium-sized enterprises as well as larger organizations looking to empower their teams with data-driven insights.

Why this product is good

  • Metabase is considered good due to its user-friendly interface, which allows non-technical users to create and share dashboards and reports easily. It integrates seamlessly with various data sources and provides a flexible query builder for more advanced data analysis. Additionally, it offers an open-source version, which can be a cost-effective solution for organizations looking to implement business intelligence tools without incurring high expenses.

Recommended for

  • Small to medium-sized businesses looking for a budget-friendly BI tool
  • Teams with limited technical expertise who still need to access and analyze data
  • Organizations looking for open-source business intelligence solutions
  • Companies that require a tool that can quickly integrate with existing data sources

Videos

Walkthroughs and reviews on video.

Cloudbeds 2 videos + Add
Metabase 5 videos + Add

Cloudbeds platform demos

More videos

  • - Powering the world's most ambitious hoteliers

What is Metabase?

More videos

  • - See Metabase in action in 5 mins
  • - Metabase vs Apache Superset: Which is best for your team?
  • - Metabase vs Tableau: Which is better for your team
  • - Metabase vs. Looker: Which is best for your team?

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Cloudbeds
Metabase
100% 100%
Hotel Management Software
0% 0%
0% 0%
Data Dashboard
100% 100%
100% 100%
Hotel Reservation Software
0% 0%
0% 0%
Business Intelligence
100% 100%

User comments

Share your experience with using Cloudbeds and Metabase. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Cloudbeds no reviews yet
Metabase 5.0 · 1 review

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Cloudbeds 0 mentions
Metabase 17 mentions

Tracking Cloudbeds since Mar 2021.

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Alternatives to Cloudbeds and Metabase

When comparing Cloudbeds and Metabase, you can also consider the following products.

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