ClickHelp Reviews

1. Matt Foster

   · Documentation Lead at Nimbus Software Solutions · over 1 year ago
   A Game changer for my team

   ClickHelp has completely transformed how our team handles technical documentation. As the Documentation Lead at Nimbus Software Solutions, I oversee content creation for multiple SaaS products, and we needed a tool that was both powerful and user-friendly. ClickHelp delivered on both fronts.

   The interface is clean and intuitive, which made onboarding easy—even for team members new to documentation platforms. Features like single-sourcing, version control, and real-time collaboration have improved our workflow. We also appreciate the customization options that let us maintain a consistent brand voice across all our content.

   Publishing is fast and seamless, and the platform’s performance is reliable even with large documentation sets. Plus, ClickHelp’s support team has been responsive and knowledgeable whenever we needed help.

   Competitors: Confluence, MadCap Flare, HelpNDoc
2. Grace Dunce

   · Senior technical writer at Tech Networks · over 5 years ago
   It helps us a lot

   I like ClickHelp as we (my team) created a huge database with this tool and all the content is reusable. That makes the work simpler. We leave comments right inside the topic like in Google Docs. That is perfect! Nothing gets lost. The tool is cloud-based. So, we can work from any place. It happens that I make corrections during my weekend from home. It saves me from the necessity rush to the office. The portal is protected by a password. You may give access to your portal to your colleagues or readers and their permissions will be different. For us, the main advantage is that everything is in order and under control now.

   Competitors: MadCap Flare, Paligo

   Pros:    Simple|Intuitive|Reasonable pricing|Feature rich

   Cons:    None so far
3. Mark

   · Technical Writer at Freelance · over 6 years ago
   Great tool!

   I started to use ClickHelp a couple of years ago. So far it is the only service that gives me the ability to create several manuals from one and the same source. I create the initial document that contains all the information and then generate different outputs hiding and showing some parts of the document. I do not have to copy and paste the passages all the time. One more thing I love is the branding. As a freelancer, I am often engaged in several projects. So I have to take care of the consistency and corporate identity of my documentation for each project. Each company has its own rules. For ClickHelp it is not a problem. What I enjoy as well is that when something goes wrong I can get back to the exact version of the document that I need. All the changes are saved in the version history.

   Competitors: Paligo

   Pros:    Reliable|Feature rich|Convenient|Good price

SimpleTexting Reviews

ClickHelp mentions (3)

• 7 Best Alternatives To MadCap Flare

  Clickhelp ClickHelp is an good option for companies looking for a new help authoring tool. ClickHelp is an up-to-date cloud-based documentation platform for teams who want to create, host, and maintain online software guides, knowledge bases, context help, and instructions. ClickHelp lets you to collaborate effectively with subject matter experts using the online portal, and publish documentation to a range of... - Source: dev.to / over 3 years ago

• Good documentation platforms

  I use ClickHelp, it provides all features you mentioned. You can learn more here: https://clickhelp.com/. Source: over 4 years ago

• Technical Writing Tools

  I used to work with Oxygen XML Author and easyDITA, which would be too expensive and might be overkill imo, so I was thinking about Madcap Flare or ClickHelp. Source: over 5 years ago

SimpleTexting mentions (3)

• Feeling so lost in my business

  Sorry. I have a solution. And it's free. But it need a hard work. Go to Google maps. And search for specific niche let's say House cleaning service in new york. And start looking at all results and if they don't have a website call them and offer your service. You can invest also in automatic system like https://simpletexting.com and collect all results phone number and send bulk sms with your service link. I hope... Source: over 3 years ago

• Text Messaging

  Better is to find a business texting solution. For example Avochato has Slack integration. A quick google for "Business Texting" finds a lot of options, like SimpleTexting, or TextUs. Or if you are just doing mass notifications, there are options for that specifically as well. Source: over 4 years ago

• The Future Of Virtual Reality

  Again, see here, the introduction of a smartphone to the market started in 1994. IBM released their first smartphone, according to simpletexting.com, a devastating 77% of all adult Americans. The approximate population of American adults is 209,128,094 according to infoplease.com, and 77% of that is 161,068,232 adults that have a smartphone, imagine that, it is only the adults, teens around 13 to 17 has a 95% that... Source: over 4 years ago