ClickHelp
MadCap Flare
Document360
HelpNDoc
Dr.Explain
Adobe RoboHelp
HelpSmith
Help & Manual
RingCentral
Dialpad
Aircall
Nextiva
CloudTalk
JustCall
CallHippo
Grasshopper
Here is how ClickHelp makes your tech writing more effective:
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there.
Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's what we call collaborative communications, and it’s at the heart of everything we do.
With our flexible, cost-effective cloud communications and collaboration solutions, we’ve created the ideal workplace, where business can be done more efficiently and effectively. From an all-in-one cloud phone system with team messaging and video conferencing to a complete contact center and more, we build solutions for every business, no matter how big or small.
ClickHelp RingCentralRingCentral is particularly recommended for small to large businesses seeking an integrated communication and collaboration platform. It is ideal for companies with remote teams who require a reliable, unified system that supports mobile and desktop use. Additionally, businesses looking for advanced features like video conferencing, call center management, and CRM integrations will find RingCentral highly beneficial.
ClickHelp's answer
ClickHelp stands out for its combination of advanced features, ease of use, and focus on enhancing collaboration and productivity in technical writing teams.
ClickHelp's answer
ClickHelp is a comprehensive, AI-powered SaaS documentation platform that distinguishes itself through specialized features for authoring, automation, and modern AI compatibility.
ClickHelp's answer
The primary audience for ClickHelp consists of technical writing teams and software companies of all sizes that require a professional solution for creating, hosting, and delivering documentation.
ClickHelp has completely transformed how our team handles technical documentation. As the Documentation Lead at Nimbus Software Solutions, I oversee content creation for multiple SaaS products, and we needed a tool that was both powerful and user-friendly. ClickHelp delivered on both fronts.
The interface is clean and intuitive, which made onboarding easy—even for team members new to documentation platforms. Features like single-sourcing, version control, and real-time collaboration have improved our workflow. We also appreciate the customization options that let us maintain a consistent brand voice across all our content.
Publishing is fast and seamless, and the platform’s performance is reliable even with large documentation sets. Plus, ClickHelp’s support team has been responsive and knowledgeable whenever we needed help.
I like ClickHelp as we (my team) created a huge database with this tool and all the content is reusable. That makes the work simpler. We leave comments right inside the topic like in Google Docs. That is perfect! Nothing gets lost. The tool is cloud-based. So, we can work from any place. It happens that I make corrections during my weekend from home. It saves me from the necessity rush to the office. The portal is protected by a password. You may give access to your portal to your colleagues or readers and their permissions will be different. For us, the main advantage is that everything is in order and under control now.
I started to use ClickHelp a couple of years ago. So far it is the only service that gives me the ability to create several manuals from one and the same source. I create the initial document that contains all the information and then generate different outputs hiding and showing some parts of the document. I do not have to copy and paste the passages all the time. One more thing I love is the branding. As a freelancer, I am often engaged in several projects. So I have to take care of the consistency and corporate identity of my documentation for each project. Each company has its own rules. For ClickHelp it is not a problem. What I enjoy as well is that when something goes wrong I can get back to the exact version of the document that I need. All the changes are saved in the version history.
RingCentral might be a bit more popular than ClickHelp. We know about 3 links to it since March 2021 and only 3 links to ClickHelp. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Clickhelp ClickHelp is an good option for companies looking for a new help authoring tool. ClickHelp is an up-to-date cloud-based documentation platform for teams who want to create, host, and maintain online software guides, knowledge bases, context help, and instructions. ClickHelp lets you to collaborate effectively with subject matter experts using the online portal, and publish documentation to a range of... - Source: dev.to / over 3 years ago
I use ClickHelp, it provides all features you mentioned. You can learn more here: https://clickhelp.com/. Source: over 4 years ago
I used to work with Oxygen XML Author and easyDITA, which would be too expensive and might be overkill imo, so I was thinking about Madcap Flare or ClickHelp. Source: over 5 years ago
Systems like 8x8/RingCentral/Vonage or even Voip.ms might be ideal for you. Source: almost 5 years ago
I saw www.calltrackingmetrics.com ; ringcentral.com ; twilio.com ; Zadarma. At this moment it seems that calltrackingmetrics seems to be the first solution I would try because they put in front of their ads the fact to track with google ads. Twilio seems to be too much complex to use and they don't have an iPhone app ; ringcentral I don't know and Zadarma seems good. Source: about 5 years ago
I use unitelvoice.com. It works fine has an app and can forward to my cell number. Used to use ringcentral.com it was fine when it worked but support was crap. Source: over 5 years ago
MadCap Flare - Documentation for Any Audience, Language or Format
Dialpad - Switch is a cloud-based phone system built for Google Apps users.
Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.
Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.