ClickHelp Reviews

1. Matt Foster

   · Documentation Lead at Nimbus Software Solutions · over 1 year ago
   A Game changer for my team

   ClickHelp has completely transformed how our team handles technical documentation. As the Documentation Lead at Nimbus Software Solutions, I oversee content creation for multiple SaaS products, and we needed a tool that was both powerful and user-friendly. ClickHelp delivered on both fronts.

   The interface is clean and intuitive, which made onboarding easy—even for team members new to documentation platforms. Features like single-sourcing, version control, and real-time collaboration have improved our workflow. We also appreciate the customization options that let us maintain a consistent brand voice across all our content.

   Publishing is fast and seamless, and the platform’s performance is reliable even with large documentation sets. Plus, ClickHelp’s support team has been responsive and knowledgeable whenever we needed help.

   Competitors: Confluence, MadCap Flare, HelpNDoc
2. Grace Dunce

   · Senior technical writer at Tech Networks · over 5 years ago
   It helps us a lot

   I like ClickHelp as we (my team) created a huge database with this tool and all the content is reusable. That makes the work simpler. We leave comments right inside the topic like in Google Docs. That is perfect! Nothing gets lost. The tool is cloud-based. So, we can work from any place. It happens that I make corrections during my weekend from home. It saves me from the necessity rush to the office. The portal is protected by a password. You may give access to your portal to your colleagues or readers and their permissions will be different. For us, the main advantage is that everything is in order and under control now.

   Competitors: MadCap Flare, Paligo

   Pros:    Simple|Intuitive|Reasonable pricing|Feature rich

   Cons:    None so far
3. Mark

   · Technical Writer at Freelance · over 6 years ago
   Great tool!

   I started to use ClickHelp a couple of years ago. So far it is the only service that gives me the ability to create several manuals from one and the same source. I create the initial document that contains all the information and then generate different outputs hiding and showing some parts of the document. I do not have to copy and paste the passages all the time. One more thing I love is the branding. As a freelancer, I am often engaged in several projects. So I have to take care of the consistency and corporate identity of my documentation for each project. Each company has its own rules. For ClickHelp it is not a problem. What I enjoy as well is that when something goes wrong I can get back to the exact version of the document that I need. All the changes are saved in the version history.

   Competitors: Paligo

   Pros:    Reliable|Feature rich|Convenient|Good price

RAWGraphs Reviews

ClickHelp mentions (3)

• 7 Best Alternatives To MadCap Flare

  Clickhelp ClickHelp is an good option for companies looking for a new help authoring tool. ClickHelp is an up-to-date cloud-based documentation platform for teams who want to create, host, and maintain online software guides, knowledge bases, context help, and instructions. ClickHelp lets you to collaborate effectively with subject matter experts using the online portal, and publish documentation to a range of... - Source: dev.to / over 3 years ago

• Good documentation platforms

  I use ClickHelp, it provides all features you mentioned. You can learn more here: https://clickhelp.com/. Source: over 4 years ago

• Technical Writing Tools

  I used to work with Oxygen XML Author and easyDITA, which would be too expensive and might be overkill imo, so I was thinking about Madcap Flare or ClickHelp. Source: over 5 years ago

RAWGraphs mentions (5)

• Interview synthesis tools?

  Go back through a second time Code themes / pull insights/ double check for keywords tag accuracy Use Dovetail’s “charts” to review various tags (it will show you how many tags per word in various chart options, none are great.) Export desired csv’s from Dovetail Charts to free online data viz software like https://rawgraphs.io Boom. I’m sure there are better ways but that’s what I got! Source: over 4 years ago

• What type/style of chart is this?

  Sankey is probably the most common name (after Captain Matthew Henry Phineas Riall Sankey who apparently made them to study energy flows in steam engines). But I've also heard it referred to as an alluvial diagram, for example in https://rawgraphs.io/. Source: over 4 years ago

• Show HN: I made a data visualization desktop app

  This seems quite similar to RawGraphs: https://rawgraphs.io/ Both seem to provide a similar interface for dragging in a CSV file and constructing a chart, but RawGraphs is open-source, and can be used in the browser without installing anything (or the code can be downloaded and served locally). The main advantage of Daigo over RawGraphs seems to be that it supports publishing multiple charts as a dashboard.... - Source: Hacker News / over 4 years ago

• [OC] Latin America’s biggest airports had been growing steadily. With Covid, it all changed.

  Tools: Excel, Rawgraphs, Affinity Designer. Source: almost 5 years ago

• Self-hosted solution for easy data visualization?

  Take a look at https://rawgraphs.io/. Source: over 5 years ago