Software Alternatives & Startups

ClickHelp VS Mailjoy

Compare ClickHelp VS Mailjoy and see what are their differences

ClickHelp

Create, translate, and publish technical documentation easily in one portal, anywhere in the world!

Rating
5.0 · 3 reviews
Pricing
Paid Free trial $194 / Monthly (Unlimited projects, 500 topics (pages, articles))
Mailjoy

Delightfully easy direct mail marketing. A DIY direct mail tool created for marketing and growth teams. Design, mail & track personalized direct mail postcards and letters. Digital marketers use Mailjoy to send data-driven mail campaigns.

Rating
0 reviews
Pricing
Freemium
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, ClickHelp seems to be more popular. It has been mentioned 3 times since March 2021.

social mentions
3 vs 0
Knowledge Management popularity
100% vs 0%
alternatives listed
117 vs 130

Base details

Website, pricing, platforms and company facts side by side.

ClickHelp
Mailjoy
Website clickhelp.com mailjoy.com
Pricing
Paid Free trial $194 / Monthly (Unlimited projects, 500 topics (pages, articles)) Official pricing
Platforms
Web Browser Linux Google Chrome Cloud Mac +3
Web REST API Zapier
Company — 2017
Listed in

About ClickHelp and Mailjoy

In their own words, as submitted to SaaSHub.

ClickHelp
Mailjoy

Here is how ClickHelp makes your tech writing more effective: Easy to use WYSIWYG topic editor, as well as HTML source mode. Single-sourcing and content reuse. In-depth analytics and reporting. Readability scores and metrics. Easy importing and exporting. Import content from Microsoft Word, HTML,...

Read more about ClickHelp

Why Mailjoy? Compared to digital channels, mail is an unsaturated channel that until recently has been generally inaccessible and lacked personalization. Mailjoy is the tool to reach customers or prospects with mail that's relevant and timely to them. Start by customizing any of our free postcard...

Read more about Mailjoy

Features and specs

What each product offers, as listed by its team.

ClickHelp 13 features
Mailjoy 12 features
  • Flexibility and Power
    Rich topic content, Easy migration, Full reader UI customization
  • Collaboration and Teamwork
    Cloud hosting, Customizable workflow, Email notifications, Mentions in comments
  • Single-Sourcing and Content Reuse
    Cross-project content reuse, Multi-channel publishing
  • Comprehensive Reader UI
    7 ready Reader UI templates, Patented Full-Text Search engine
  • Analytics and Reporting
    Project readiness, Topic ratings
  • Translation and Localization
    Translator dashboard
  • ClickHelp AI
    a powerful add-on that enhances the documentation experience by providing an intelligent assistant for readers and a smart writing companion for authors
  • IP Allowlist
    corporate security feature that restricts access to the authoring environment (Contributor UI) and API by permitting connections only from trusted IPv4/IPv6 addresses or specified network ranges using CIDR notation.
  • Audit Trail
    logs events within your ClickHelp portal to enhance security and accountability.
  • Integrations via Zapier
    empowers teams to automate documentation workflows by connecting ClickHelp to over 6,000 external applications, enabling seamless cross-platform task triggers and actions without writing any code.
  • RTL language support
    support for both readers and authors
  • support for AI-Friendly Documentation
    a suite of features designed to make your portal's content easily discoverable, readable, and indexable for modern AI agents and Large Language Models (LLMs) like ChatGPT and Claude.
  • Multi-site setup
    Publish and manage multiple independent, public-facing documentation sites from a single ClickHelp portal.
  • All in one pricing
    Our simple pricing is fully inclusive of printing, mailing & tracking.
  • Free design templates
    Many design templates, and you can customize any of them to make the design your own.
  • Powerful, easy to use designer
    No need to hire a designer or use expensive software.
  • Delivery tracking
    Mailjoy provides postcard-level delivery tracking. See when each individual mailer is delivered.
  • Personalization
    Incorporate any of your recipients' data to make each postcard unique.
  • Conversion tracking
    See exactly who converted in your campaigns. You can even get notified and automate a followup action when a conversion occurs with our Zapier integration.
  • Integrate with Zapier
    We connect to 5,000+ other apps through our integration with Zapier.
  • API
    We provide a RESTful API to let you integrate with your own workflows.
  • Enterprise pricing
    Ask us - support@mailjoy.com
  • Volume discounts
    Ask us - support@mailjoy.com
  • Agency discounts
    Ask us - support@mailjoy.com
  • Non-profit discounts
    Ask us - support@mailjoy.com

Videos

Walkthroughs and reviews on video.

ClickHelp 4 videos + Add
Mailjoy 1 video + Add

ClickHelp Review - GreeneStep

More videos

  • - ClickHelp 3 Minute Overview
  • - ClickHelp - Professional Online Documentation Tool Introduction
  • - ClickHelp - Professional Online Documentation Tool Introductionv

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Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
ClickHelp
Mailjoy
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

Questions & Answers

As answered by people managing ClickHelp and Mailjoy.

What makes your product unique?

ClickHelp's answer

ClickHelp stands out for its combination of advanced features, ease of use, and focus on enhancing collaboration and productivity in technical writing teams.

Mailjoy's answer:

Compared to digital channels, mail is an unsaturated channel that until recently has been generally inaccessible and lacked personalization. Mailjoy is the tool to reach customers or prospects with mail that’s relevant and timely to them. Start by customizing any of our free postcard and letter templates.

Why should a person choose your product over its competitors?

ClickHelp's answer

ClickHelp is a comprehensive, AI-powered SaaS documentation platform that distinguishes itself through specialized features for authoring, automation, and modern AI compatibility.

Mailjoy's answer:

Mailjoy has a ton of features to help you create mailing lists from your contacts, design beautiful direct mail postcards and letter mailers, track the results, and integrate with other tools you already use. Sending a campaign takes only minutes. Use Mailjoy for a single campaign or make it a part of your marketing toolkit.

Additionally, Mailjoy provides recipient-level delivery tracking, conversion tracking, customer attribution, and the ability to get notified the moment a conversion happens - using unique per-mailer URLs and QR codes.

We've made sending direct mail as trackable and smart as email. Never send another direct mail campaign without the ability to track your return on investment again.

How would you describe the primary audience of your product?

ClickHelp's answer

The primary audience for ClickHelp consists of technical writing teams and software companies of all sizes that require a professional solution for creating, hosting, and delivering documentation.

Mailjoy's answer:

We value our small, scrappy customers just as highly as our larger clients, therefore we are on a mission to bring the best tools to the masses, streamlined in a way that allows anyone to dive in and get started in minutes.

What's the story behind your product?

Mailjoy's answer:

When we launched Mailjoy on Product Hunt we received over 700 upvotes and ended up #2 for the day. We were ecstatic, but the real story here is that we actually launched nearly a month earlier without the fanfare of a traditional tech launch.

We had quietly launched Mailjoy a month earlier to a portion of our network through email outreach, Facebook, and Twitter. We had two asks: One was to share with people who might be a good fit for this. The other was to share the website more broadly on social. We ended getting over a dozen shares across different channels which drove 100’s of visitors to the site.

Our first customer came from a share by a friend. By launching early, we found someone who cared enough to take a chance on us right away.

As much as we learned what converted visitors to become customers, we learned what was lacking and caused people not to convert. This helped us reprioritize our roadmap before the Product Hunt launch.

I like to consider a marketing site the showroom that entices people to take a test drive. If the showroom’s offering isn’t appealing, do people really want to go for a test drive? Probably not. We quickly learned what copy we were missing, as well as how potential customers viewed the product based on how we marketed it.

Our code wasn’t perfect and we had bugs. That’s OK. Visitors and users gladly pointed what wasn’t working. P.S — We quickly fixed things.

With a successful launch on Product Hunt behind us, we have more customers, received more feedback, and once again, are reprioritizing our short-term roadmap for things that drive the most growth and solve usability challenges. I fundamentally believe that shipping as soon as possible is the key to maximizing your learnings, and, ultimately, growing faster.

Remember, done is better than perfect.

User comments

Share your experience with using ClickHelp and Mailjoy. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

ClickHelp 5.0 · 3 reviews
Mailjoy no reviews yet
  • A Game changer for my team
    SaaSHub review
    · May 2025

    ClickHelp has completely transformed how our team handles technical documentation. As the Documentation Lead at Nimbus Software Solutions, I oversee content creation for multiple SaaS products, and we needed a tool...

  • Best 25 Software Documentation Tools 2023
    www.uphint.com · Jun 2023

    ClickHelp is a cloud-based documentation tool that allows businesses to create, manage, and publish online documentation, knowledge bases, user manuals, and help systems for their products or services.

  • 19 Best Online Documentation Software & Tools for 2023
    www.proprofskb.com · Dec 2022

    ClickHelp offers a holistic solution for all your documentation needs. Right from authoring and hosting to publishing, ClickHelp assists you across all stages of the document-building process. Collaboration is a...

View more

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

ClickHelp 3 mentions
Mailjoy 0 mentions
  • 7 Best Alternatives To MadCap Flare
    Clickhelp ClickHelp is an good option for companies looking for a new help authoring tool. ClickHelp is an up-to-date cloud-based documentation platform for teams who want to create, host, and maintain online software guides, knowledge... - Source: dev.to / over 3 years ago
  • Good documentation platforms
    I use ClickHelp, it provides all features you mentioned. You can learn more here: https://clickhelp.com/. Source: over 4 years ago
  • Technical Writing Tools
    I used to work with Oxygen XML Author and easyDITA, which would be too expensive and might be overkill imo, so I was thinking about Madcap Flare or ClickHelp. Source: over 5 years ago

Tracking Mailjoy since Mar 2021.

Alternatives to ClickHelp and Mailjoy

When comparing ClickHelp and Mailjoy, you can also consider the following products.