Software Alternatives & Startups

ClickHelp VS jsPlumb

Compare ClickHelp VS jsPlumb and see what are their differences

ClickHelp

Create, translate, and publish technical documentation easily in one portal, anywhere in the world!

Rating
5.0 · 3 reviews
Pricing
Paid Free trial $194 / Monthly (Unlimited projects, 500 topics (pages, articles))
jsPlumb

jsPlumb is an advanced, standards-compliant and easy to use JS library for building connectivity based applications, such as flowcharts, process flow diagrams, sequence diagrams, organisation charts, etc. More than just a diagram library.

Rating
0 reviews
Pricing
Paid Free trial $1,090 / One-off
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Which is more popular?

Based on our record, jsPlumb should be more popular than ClickHelp. It has been mentioned 5 times since March 2021.

social mentions
3 vs 5
Knowledge Management popularity
100% vs 0%
alternatives listed
117 vs 38

Base details

Website, pricing, platforms and company facts side by side.

ClickHelp
jsPlumb
Website clickhelp.com jsplumbtoolkit.com
Pricing
Paid Free trial $194 / Monthly (Unlimited projects, 500 topics (pages, articles)) Official pricing
Paid Free trial $1,090 / One-off Official pricing
Platforms
Web Browser Linux Google Chrome Cloud Mac +3
—
Company — 2011
Listed in

About ClickHelp and jsPlumb

In their own words, as submitted to SaaSHub.

ClickHelp
jsPlumb

Here is how ClickHelp makes your tech writing more effective: Easy to use WYSIWYG topic editor, as well as HTML source mode. Single-sourcing and content reuse. In-depth analytics and reporting. Readability scores and metrics. Easy importing and exporting. Import content from Microsoft Word, HTML,...

Read more about ClickHelp

Build connectivity quickly. Powerful and flexible library for diagramming and rich graphical front ends. JsPlumb contains everything you need to build an application with visual connectivity: pan/zoom, a minimap widget, automatic layouts, data binding, and more. Deep integration with Angular,...

Read more about jsPlumb

Features and specs

What each product offers, as listed by its team.

ClickHelp 13 features
jsPlumb 5 features
  • Flexibility and Power
    Rich topic content, Easy migration, Full reader UI customization
  • Collaboration and Teamwork
    Cloud hosting, Customizable workflow, Email notifications, Mentions in comments
  • Single-Sourcing and Content Reuse
    Cross-project content reuse, Multi-channel publishing
  • Comprehensive Reader UI
    7 ready Reader UI templates, Patented Full-Text Search engine
  • Analytics and Reporting
    Project readiness, Topic ratings
  • Translation and Localization
    Translator dashboard
  • ClickHelp AI
    a powerful add-on that enhances the documentation experience by providing an intelligent assistant for readers and a smart writing companion for authors
  • IP Allowlist
    corporate security feature that restricts access to the authoring environment (Contributor UI) and API by permitting connections only from trusted IPv4/IPv6 addresses or specified network ranges using CIDR notation.
  • Audit Trail
    logs events within your ClickHelp portal to enhance security and accountability.
  • Integrations via Zapier
    empowers teams to automate documentation workflows by connecting ClickHelp to over 6,000 external applications, enabling seamless cross-platform task triggers and actions without writing any code.
  • RTL language support
    support for both readers and authors
  • support for AI-Friendly Documentation
    a suite of features designed to make your portal's content easily discoverable, readable, and indexable for modern AI agents and Large Language Models (LLMs) like ChatGPT and Claude.
  • Multi-site setup
    Publish and manage multiple independent, public-facing documentation sites from a single ClickHelp portal.
  • Ease of Use
    jsPlumb provides a straightforward API that simplifies making interactive and dynamic visualizations. It's easy to understand and quick to implement for creating diagrams and flowcharts.
  • Rich Feature Set
    The library offers a wide range of features, including various endpoint and connector types, overlays, and a robust event handling system, making it versatile for different types of projects.
  • Extensive Documentation and Examples
    jsPlumb offers thorough documentation and a variety of example projects, which help developers get started and serve as a resource for troubleshooting and implementing more complex functionality.
  • Cross-Browser Compatibility
    It supports major browsers and ensures consistent behavior across different platforms, which is essential for web applications.
  • Customizable
    With its customizable options, developers can tailor the appearance and behavior of connections and components to fit the specific needs of their application.

Possible disadvantages

  • Paid Toolkit for Advanced Features
    While the community edition is free, access to some advanced features and support requires purchasing the commercial toolkit, which might be a barrier for some developers or smaller projects.
  • Complexity With Large Diagrams
    As diagrams scale up in complexity, the library may require significant fine-tuning and optimization, potentially increasing development time.
  • Dependency Management
    Managing dependencies can become a concern in larger applications, especially if multiple libraries are being used alongside jsPlumb.
  • Performance Overhead
    In scenarios with very high numbers of connections and nodes, performance issues may arise, necessitating additional performance optimization considerations.
  • Learning Curve for Customization
    Though the basic setup is straightforward, deep customization requires a more thorough understanding of the library’s API and structure, which can take time to learn.

Videos

Walkthroughs and reviews on video.

ClickHelp 4 videos + Add
jsPlumb 0 videos + Add

ClickHelp Review - GreeneStep

More videos

  • - ClickHelp 3 Minute Overview
  • - ClickHelp - Professional Online Documentation Tool Introduction
  • - ClickHelp - Professional Online Documentation Tool Introductionv

No jsPlumb videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
ClickHelp
jsPlumb
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

Questions & Answers

As answered by people managing ClickHelp and jsPlumb.

What makes your product unique?

ClickHelp's answer

ClickHelp stands out for its combination of advanced features, ease of use, and focus on enhancing collaboration and productivity in technical writing teams.

jsPlumb's answer:

JsPlumb is a JavaScript library that simplifies creating visual connections between elements in a web application. It is particularly popular for building applications with drag-and-drop interfaces, workflow editors, process modeling tools, or any system where you need to visualize relationships between elements.JsPlumb is designed to work seamlessly across modern browsers, ensuring that your application delivers a consistent user experience to all users.

Why should a person choose your product over its competitors?

ClickHelp's answer

ClickHelp is a comprehensive, AI-powered SaaS documentation platform that distinguishes itself through specialized features for authoring, automation, and modern AI compatibility.

jsPlumb's answer:

The flexibility and deep integration of the library is what most clients love. jsPlumb also offers also quick help and support. Wide range of features. Powerful with integration to common web frameworks. Good examples. Support for HTML & SVG.

How would you describe the primary audience of your product?

ClickHelp's answer

The primary audience for ClickHelp consists of technical writing teams and software companies of all sizes that require a professional solution for creating, hosting, and delivering documentation.

jsPlumb's answer:

JsPlumb's primary audience consists of developers and organizations that need to create visual representations of relationships or workflows in web applications. Web Application Developers, Software Companies, Designers and Engineers of Interactive Tools, Educational and Research Platforms, Enterprises Needing Custom Solutions, Developers Needing Quick Prototyping,Data Visualization Professionals.

Who are some of the biggest customers of your product?

jsPlumb's answer:

Apple, Walmart, Siemens, Oracle, Cisco, Credit Suisse.

User comments

Share your experience with using ClickHelp and jsPlumb. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

ClickHelp 5.0 · 3 reviews
jsPlumb no reviews yet
  • A Game changer for my team
    SaaSHub review
    · May 2025

    ClickHelp has completely transformed how our team handles technical documentation. As the Documentation Lead at Nimbus Software Solutions, I oversee content creation for multiple SaaS products, and we needed a tool...

  • Best 25 Software Documentation Tools 2023
    www.uphint.com · Jun 2023

    ClickHelp is a cloud-based documentation tool that allows businesses to create, manage, and publish online documentation, knowledge bases, user manuals, and help systems for their products or services.

  • 19 Best Online Documentation Software & Tools for 2023
    www.proprofskb.com · Dec 2022

    ClickHelp offers a holistic solution for all your documentation needs. Right from authoring and hosting to publishing, ClickHelp assists you across all stages of the document-building process. Collaboration is a...

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

ClickHelp 3 mentions
jsPlumb 5 mentions
  • 7 Best Alternatives To MadCap Flare
    Clickhelp ClickHelp is an good option for companies looking for a new help authoring tool. ClickHelp is an up-to-date cloud-based documentation platform for teams who want to create, host, and maintain online software guides, knowledge... - Source: dev.to / over 3 years ago
  • Good documentation platforms
    I use ClickHelp, it provides all features you mentioned. You can learn more here: https://clickhelp.com/. Source: over 4 years ago
  • Technical Writing Tools
    I used to work with Oxygen XML Author and easyDITA, which would be too expensive and might be overkill imo, so I was thinking about Madcap Flare or ClickHelp. Source: over 5 years ago
  • Do you know any good libraries to make those kind of graph?
    I have looked into https://jsplumbtoolkit.com/ for a couple of projects and it seemed pretty good but it was a pure JS library 'community edition' with a commercial version that had all the nice framework integration for React and Angular. Source: over 3 years ago
  • Low-code development (Node-RED alternative)
    A pretty common one is jsPlumb - https://jsplumbtoolkit.com/ - might be what you're looking for. I'm sure there are others as well. - Source: Hacker News / over 3 years ago
  • Library suggestions for creating unidirectional graphs or flowcharts.
    Check out https://jsplumbtoolkit.com/. Source: about 4 years ago

View more

Alternatives to ClickHelp and jsPlumb

When comparing ClickHelp and jsPlumb, you can also consider the following products.