ClickHelp Reviews

1. Matt Foster

   · Documentation Lead at Nimbus Software Solutions · about 1 year ago
   A Game changer for my team

   ClickHelp has completely transformed how our team handles technical documentation. As the Documentation Lead at Nimbus Software Solutions, I oversee content creation for multiple SaaS products, and we needed a tool that was both powerful and user-friendly. ClickHelp delivered on both fronts.

   The interface is clean and intuitive, which made onboarding easy—even for team members new to documentation platforms. Features like single-sourcing, version control, and real-time collaboration have improved our workflow. We also appreciate the customization options that let us maintain a consistent brand voice across all our content.

   Publishing is fast and seamless, and the platform’s performance is reliable even with large documentation sets. Plus, ClickHelp’s support team has been responsive and knowledgeable whenever we needed help.

   🏁 Competitors: Confluence, MadCap Flare, HelpNDoc
2. Grace Dunce

   · Senior technical writer at Tech Networks · over 5 years ago
   It helps us a lot

   I like ClickHelp as we (my team) created a huge database with this tool and all the content is reusable. That makes the work simpler. We leave comments right inside the topic like in Google Docs. That is perfect! Nothing gets lost. The tool is cloud-based. So, we can work from any place. It happens that I make corrections during my weekend from home. It saves me from the necessity rush to the office. The portal is protected by a password. You may give access to your portal to your colleagues or readers and their permissions will be different. For us, the main advantage is that everything is in order and under control now.

   🏁 Competitors: MadCap Flare, Paligo

   👍 Pros:    Simple|Intuitive|Reasonable pricing|Feature rich

   👎 Cons:    None so far
3. Mark

   · Technical Writer at Freelance · about 6 years ago
   Great tool!

   I started to use ClickHelp a couple of years ago. So far it is the only service that gives me the ability to create several manuals from one and the same source. I create the initial document that contains all the information and then generate different outputs hiding and showing some parts of the document. I do not have to copy and paste the passages all the time. One more thing I love is the branding. As a freelancer, I am often engaged in several projects. So I have to take care of the consistency and corporate identity of my documentation for each project. Each company has its own rules. For ClickHelp it is not a problem. What I enjoy as well is that when something goes wrong I can get back to the exact version of the document that I need. All the changes are saved in the version history.

   🏁 Competitors: Paligo

   👍 Pros:    Reliable|Feature rich|Convenient|Good price

Amazon CloudFront Reviews

ClickHelp mentions (3)

• 7 Best Alternatives To MadCap Flare

  Clickhelp ClickHelp is an good option for companies looking for a new help authoring tool. ClickHelp is an up-to-date cloud-based documentation platform for teams who want to create, host, and maintain online software guides, knowledge bases, context help, and instructions. ClickHelp lets you to collaborate effectively with subject matter experts using the online portal, and publish documentation to a range of... - Source: dev.to / over 3 years ago

• Good documentation platforms

  I use ClickHelp, it provides all features you mentioned. You can learn more here: https://clickhelp.com/. Source: about 4 years ago

• Technical Writing Tools

  I used to work with Oxygen XML Author and easyDITA, which would be too expensive and might be overkill imo, so I was thinking about Madcap Flare or ClickHelp. Source: over 5 years ago

Amazon CloudFront mentions (87)

• Infrastructure as Code Toolbox - Final Thoughts and Future Work

  Using a Content Delivery Network (CDN) like CloudFront to serve static assets faster. - Source: dev.to / about 2 months ago

• AIP-C01 last-minute revision: exam traps, memory hooks, and quick notes

  Semantic Caching: Cache similar queries' results using result fingerprinting. Edge caching via Amazon CloudFront for reduced latency. - Source: dev.to / 2 months ago

• Spain's parliament will act against massive IP blockages by LaLiga

  CloudFront may sound like Cloudflare, but it is an unrelated AWS service (https://aws.amazon.com/cloudfront/) (Disclaimer: I work for Cloudflare, which is not CloudFront). - Source: Hacker News / 2 months ago

• The hosting setup nobody talks about anymore

  In this post we are using an Amazon EC2 T3 Micro instance running Ubuntu with an nginx web server. We'll use AWS Systems Manager to help set up a CI/CD pipeline using GitHub Actions. We'll then configure AWS Certificate Manager with Amazon CloudFront and have it connected to our domain with Amazon Route 53! We'll be using a Vue Nuxt 4 application as our web app. - Source: dev.to / 5 months ago

• Serving SSE-KMS Encrypted Content from S3 Using CloudFront

  A best practice for your web applications is to use Amazon S3 to store content and Amazon CloudFront to deliver it to users and protecting your data at rest and in transit. Encryption is one of protection controls AWS provides you to reduce the risks of unauthorized access, loss, or exposure. In this blog post, you will learn how to implement one of these options (SSE-KMS) in S3 when using CloudFront for content... - Source: dev.to / 5 months ago