Software Alternatives & Reviews

Circle.so VS Zendesk

Compare Circle.so VS Zendesk and see what are their differences

Circle.so logo Circle.so

Bring together your discussions, memberships, and content. Integrate a thriving community wherever your audience is, all under your own brand.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Circle.so Landing page
    Landing page //
    2023-06-14
  • Zendesk Landing page
    Landing page //
    2022-03-08

Circle.so videos

Circle.So Review: A First Look at Circle, the NEW SASS For Building Online Communities Without Code

More videos:

  • Review - Circle.so Review: Is this the best community platform for creators?
  • Tutorial - Learn how to Use Circle.So: Add Spaces, Structure Your Community and Monetize Your Platform

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Circle.so and Zendesk)
Community Platform
100 100%
0% 0
Customer Support
0 0%
100% 100
Communication
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Circle.so and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Circle.so and Zendesk

Circle.so Reviews

20 Telegram Alternatives to Chat With in 2024
Like Mighty Networks, Circle is a community platform that can work as an alternative to Telegram. It has a combination of forum, course, and livestreaming features to build a community around a shared interest. And your members can share text and video content.

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Circle.so should be more popular than Zendesk. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Circle.so mentions (31)

  • Do you guys know of another platform where people can talk, but is less anonymous than reddit? Allows for more of a sense of connecting with real people in a safe way.
    Https://cptsdfoundation.org/ has a group that you can interact with using https://circle.so/. Membership is 5 bucks a month, and to me, while I was using it, it was a very welcoming community. Source: 5 months ago
  • Tell HN: DuckDuckGo Search Results have jumped the shark
    Https://circle.so/pricing/ I would guess even if DDG protects your privacy, it would use information (perhaps search and or site history) the browser is broadcasting regardless to filter results it pipes to the end point. For example I never see quora results (honestly it's been some years so I'd forgotten they existed still) as some members in this thread were annoyed with and paid to be done with them ... Then... - Source: Hacker News / 7 months ago
  • Which nocode tool to build an online academy?
    What is the reason you are trying to go custom? https://circle.so this is probably the best platform I have seen. Big and small companies use it (even webflow) so it has great adoption works well. I would stay away from a custom solution when there are wonderful tools like circle out there. Source: 12 months ago
  • Show HN: Engineering Book Club
    I am also curious about the logistics of the club. It seems to be this: https://circle.so. - Source: Hacker News / 12 months ago
  • Feeling a bit stuck
    You could even possibly use something like https://circle.so if the app would eventually move in a more community based way, it has a lot you can do in the backend with automation. Source: about 1 year ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Circle.so and Zendesk, you can also consider the following products

Tribe.so - Tribe is a white-label platform, empowering the new generation of online communities.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Geneva - An all-in-one communication app for groups & communities

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Mighty Networks - Mighty Networks enables entrepreneurs, organizations, and companies to create and grow a community-powered brand.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!