Software Alternatives & Reviews

Chative.io VS ChatWoot

Compare Chative.io VS ChatWoot and see what are their differences

Chative.io logo Chative.io

Engage Customers Online With Live Chat & Chatbots

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform
  • Chative.io Landing page
    Landing page //
    2023-07-06

Chative is a live chat platform that allows businesses to effectively communicate across channels by having thousand of conversations streamed directly to one single inbox, service customers round the clock with the help of automation.

Chative aims to make communication between businesses & customers must be joyful and productive thanks to automation. You don't have to pay thousands for the same tools that the big companies are using but are still able to create big impacts.

  • ChatWoot Landing page
    Landing page //
    2023-09-01

Chative.io

$ Details
freemium $8.0 / Monthly (PRO)
Platforms
Web Android iOS Facebook
Release Date
2021 November

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android
Release Date
-

Chative.io features and specs

  • Omnichannel: Yes
  • Customizable: Yes
  • Collaborative Workspace: Yes
  • Reporting & Analytics: Yes
  • Free to use: Yes
  • Mobile App: Yes
  • Chatbot: Yes

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

Chative.io videos

No Chative.io videos yet. You could help us improve this page by suggesting one.

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ChatWoot videos

Chatwoot - Product Walkthrough

Category Popularity

0-100% (relative to Chative.io and ChatWoot)
Customer Support
15 15%
85% 85
Live Chat
19 19%
81% 81
Chatbots
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Chative.io and ChatWoot

Chative.io Reviews

  1. Great Customer Focused Platform - quickly on support

    The response was really quick and my question, although probably a silly one, , was quickly and easily answered. Very approachable and friendly. The system enhances the appearance of my website and provides a simple way for my clients to contact me. This is a fantastic addition to my company.

    🏁 Competitors: Tidio, tawk.to, Intercom
    πŸ‘ Pros:    Affordable price|Innovative|Best customer support
  2. Great app, Highly recommend

    This app has the data of customers such as information, total conversations, total leads, and activities,... so I can analyze the data to support my customers more insightful and professional. Moreover, I can adjust my live chat's appearance to suit my brand and make it catchy for my customer.

    🏁 Competitors: Intercom, HelpCrunch
    πŸ‘ Pros:    Easy to use|Customizable app|Professional|Good price|Great customer support
    πŸ‘Ž Cons:    Not much i dislike on the platform. because the app is new and maybe has some issues, when i met any problems and called for support from the customer service and so surprising that they assisted me a lot and were professional.
  3. Chative never stops surprising me!

    I've never used this app before my current job. Now that I've had some practice with it, I'll be using it for all of my customer support needs in the future. Our customer service receives a lot of praise because it's so quick and efficient, and it makes customers feel like they're talking to a real person on the other end of the line. This platform comes highly recommended by me to any company that values excellent customer service.

    🏁 Competitors: Intercom, LiveChat
    πŸ‘ Pros:    Good price|Good support|Highly customization live chat|Beautiful live chat
    πŸ‘Ž Cons:    Haven't had intergrations

ChatWoot Reviews

We have no reviews of ChatWoot yet.
Be the first one to post

Social recommendations and mentions

Based on our record, ChatWoot should be more popular than Chative.io. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Chative.io mentions (1)

  • New Saas launched on BetaList
    I've found a new live chat product launched on BetaList. It looks pretty cool with the layout and customization options for live chat widget. But I quite concern about the other features performance. Are there anyone here know about this platform? Is it a good live chat to use on website? https://chative.io/. Source: almost 2 years ago

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: over 1 year ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / almost 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing Chative.io and ChatWoot, you can also consider the following products

Tidio - Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpCrunch - HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.