CHAOSSEARCH's answer

Our Chaos LakeDB is the first and only data lake database designed to power live Search, SQL, and Generative Artificial Intelligence (GenAI) analytics. By integrating with Amazon Web Services’ (AWS) Amazon Simple Storage Service (Amazon S3), the preferred object store for millions of AWS customers of all sizes and industries, ChaosSearch helps merge the vast storage capabilities of data lakes with the accessibility of cloud databases. Eliminating the need for complex extract, transform, load (ETL) and extract, load, transform (ELT) processes, we offer live analytics while ensuring enhanced cost efficiency and performance at scale.

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

CHAOSSEARCH's answer

Reduced Time, Cost & Complexity

1. Real-Time Analytics & Full Historical Context
2. Minute time-to-glass; Seconds query resolution
3. Auto-schema detection & dynamic mapping for easy setup & live data use cases

4. Unlimited retention without rehydration needs

5. Unmatched Cost-Performance at Scale

6. Data only in cloud storage

7. Chaos Index® is 5-20x smaller than raw

8. Small data = Small compute

9. Stateless = Compute just for ingest & query, not store

10. Unified Live Search+ SQL+GenAI Analytics

11. Single platform across operational & business use cases

12. All data stored in customers' cloud storage with granular RBAC

13. No sharding, partitioning, schema management including of nested data

14. Auto-scaling & seamless upgrades

ChaosSearch is an ideal replacement for Elasticsearch (ELK stack) or Opensearch. With ChaosSearch, customers can perform scalable log analytics on AWS S3 or GCS, using familiar APIs for queries, and Kibana for log analytics and visualizations, while reducing costs and improving analytical capabilities.

ChaosSearch helps customers centralize logs to extend retention and reduce their Datadog budget in one of two ways - Use only Datadog's monitoring tools, alongside ChaosSearch for centralized log management. Or, reduce Datadog’s log retention to three days and use ChaosSearch for unlimited retention, with a cost savings of approximately 40%.

ChaosSearch reduces security and observability costs for modern enterprises, replacing Splunk for long-term analysis. Customers can keep Splunk for key security workflows and centralize all other logs in ChaosSearch – achieving 50-80% savings with unlimited, long-term data retention.

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

CHAOSSEARCH's answer

Equifax Armor Transeo BAI Communications Revinate

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.