Software Alternatives, Accelerators & Startups

channels.app VS Microsoft Outlook

Compare channels.app VS Microsoft Outlook and see what are their differences

channels.app logo channels.app

Channels is a data-driven phone system designed to improve your customer service. It’s undeniable that growing trust and satisfaction among your customers is the foundation of success. Channels gives you a new look at this solution.

Microsoft Outlook logo Microsoft Outlook

Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.
  • channels.app Landing page
    Landing page //
    2023-02-10

To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.

Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?

This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:

  • all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;

  • integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;

  • the mobile app, so you can handle important business calls anytime and anywhere;

  • Chrome extension, so you can make and answer one-click calls from your computer;

  • two-way SMS communication, so you aren’t limited to phone calls in your customer service;

  • the IVR system, so you can let your customers call the right agent every time they want;

  • international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.

Make your customers feel like home. Start your free trial with Channels now.

  • Microsoft Outlook Landing page
    Landing page //
    2023-04-16

channels.app

$ Details
freemium
Platforms
Web iPhone Shopify Magento Android iOS Browser

Microsoft Outlook

Pricing URL
-
$ Details
-
Platforms
-

channels.app videos

Calling with Power Dialer | CrazyCall

More videos:

  • Review - Getting Started with CrazyCall
  • Review - FOOL YOUR FRIENDS WITH CALLER ID SPOOFING USING CRAZYCALL |100% WORKING(ALL COUNTRIES) |

Microsoft Outlook videos

Microsoft Outlook 2019 - Full Tutorial for Beginners [+General Overview]

More videos:

  • Review - Quick News: Outlook for iOS new look 📬
  • Review - Outlook 1080P HD Dash Cam Unboxing & Review

Category Popularity

0-100% (relative to channels.app and Microsoft Outlook)
Communication
100 100%
0% 0
Email
0 0%
100% 100
VoIP
100 100%
0% 0
Email Clients
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare channels.app and Microsoft Outlook

channels.app Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
The modern customer expects excellent support on all channels, including live chat, email, and phone. But this can overwhelm your support team — especially if these channels are on different software systems that don't integrate with each other. With call center software, your team can unify their omnichannel service efforts into one tool, resulting in a better experience...
10 Best Call Center Software (December 2022)
Channels (formerly known as CrazyCall) offers a call center platform that focuses on outbound web calls, but also allows inbound calling. It includes a unique feature that lets you make outbound calls with local phone numbers from more than 60 countries, so you’ll appear as a local company to customers—it can help instill trust in whomever you’re calling.
Source: www.forbes.com
What is the good alternative for BedPage.com?
Channels is a simple way to post about, find, and chat about anything quickly and anonymously. No sign up, no ads, no menus!
Source: www.quora.com
Best Call Center Software: The Complete List (2020 Update)
CrazyCall is the perfect software to help you simplify your inside sales and customer service practices. The software includes both a manager panel and a call panel to give you insights into how your campaigns and agents are performing.
Choosing the Best Calling Software for Outbound Sales
CrazyCall is the phone system for inbound and outbound calls that includes auto dialer (Power dialer only), reporting, call scripts, online monitoring, etc. They provide a browser-based call center solution with lead generation and click-to-call widgets. The lead generation widget effectively connects web visitors with agents, whereas the click-to-call widget (Chrome...
Source: medium.com

Microsoft Outlook Reviews

10 Best Alternatives to Microsoft Outlook to Try in 2023
Security Issues. Even though Microsoft takes security seriously, there have been significant issues that have left Outlook users vulnerable. For example, a recent critical Microsoft Outlook security vulnerability allowed hackers to remotely steal passwords by simply receiving an email. These situations can cause many users to consider whether they want an email service...
Source: mysignature.io
11 Top Outlook Alternatives to Try
Also, in 1997, Microsoft acquired Hotmail, one of the first free, web-based email services. Hotmail became MSN Hotmail, then Windows Live Hotmail, and finally Outlook.com. Outlook.com is not a desktop email client but a free email service.
Source: kinsta.com
10 BEST Outlook Alternatives in 2023
However, Microsoft Outlook has some limitations, like it has a complex password recovery process, lacking task management features, calendar overload. It gives precedence to exchange accounts over other email accounts that might interrupt your workflow.
Source: www.guru99.com
10 Alternatives to Thunderbird Reddit – Ease Your Email Life!
Unlike Thunderbird, Microsoft Outlook has a mobile app while Thunderbird lacks a mobile device option. In contrast to Thunderbird, Microsoft Outlook looks and feels like Microsoft Office applications such as Word and Excel. Users can enable many features by simply pressing a button.
Source: droidpile.com
Best Alternatives to Thunderbird
Microsoft Outlook, owned by Microsoft, is an incredible email client. It is available as a part of MS Office suite. Configuring this email client does not require much technical expertise. You can begin using it quickly right after installation. Furthermore, you can configure MS Outlook with the IMAP and POP3 accounts. The default file size of Outlook data file is 50 GB...

Social recommendations and mentions

Based on our record, Microsoft Outlook seems to be more popular. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

channels.app mentions (0)

We have not tracked any mentions of channels.app yet. Tracking of channels.app recommendations started around Mar 2021.

Microsoft Outlook mentions (11)

  • Gryphmail completely gone???
    It seems like there might be an issue for the UofG site that had the direct link to GryphMail. However, this is not the only way to access your school email. You can go to Outlook and sign in through there with you @uoguelph.ca address — this method works and I was able to access my GryphMail today. Source: about 1 year ago
  • Email activation
    If you've paid your confirmation deposit your email should be created (it can sometimes take 2-3 days). If you've activated your identikey you should be able to log in at https://outlook.live.com/owa/. Source: about 1 year ago
  • Whats your favourite app that can work as a calendar and also effectively time-block out tasks?
    In** 2013** the company I worked for decided that everyone needed to move to Microsoft. We all started to use Outlook and the rest of the Office suite. I really liked the Outlook calendar on the desktop as I could schedule tasks and calendar items (with a little tweaking). Unfortunately, that did not translate to mobile. So I began using paper printouts of my day to stay on task whenever I was away from my PC. Source: over 1 year ago
  • Power BI Training
    You also need a Power BI subscription for some of the labs. You can setup a free Microsoft 365 E5 trial here. Pro Tip: Don't use your real email address when setting up the trial. Create a free dummy email here. That way you can setup another free trial using a different dummy email address once the free trial runs out. Source: almost 2 years ago
  • is there a way to get just excel and not get 365??
    It’s free with the free version of Outlook. Kinda bare bones but works for most functions. Https://outlook.live.com/owa/. Source: almost 2 years ago
View more

What are some alternatives?

When comparing channels.app and Microsoft Outlook, you can also consider the following products

CloudTalk - Work locally, grow globally

Thunderbird - Thunderbird is a free email application that's easy to set up and customize - and it's loaded with great features!

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Gmail - Gmail is available across all your devices Android, iOS, and desktop devices. Sort, collaborate or call a friend without leaving your inbox.

Voiptime Cloud Call Center - Cloud call center & telemarketing solution

ProtonMail - Secure email with absolutely no compromises. Get your free encrypted email account today.