Software Alternatives, Accelerators & Startups

CallTrackingMetrics VS VoIP.ms

Compare CallTrackingMetrics VS VoIP.ms and see what are their differences

CallTrackingMetrics logo CallTrackingMetrics

Know who is calling and how they found you. Maximize the return on your advertising.

VoIP.ms logo VoIP.ms

VoIP.ms is a VoIP origination and termination tool.
  • CallTrackingMetrics Landing page
    Landing page //
    2023-10-10
  • VoIP.ms Landing page
    Landing page //
    2021-09-12

CallTrackingMetrics features and specs

  • Comprehensive Analytics
    CallTrackingMetrics provides detailed analytics and reporting, enabling businesses to track the performance of their marketing campaigns effectively.
  • Integrations
    The platform seamlessly integrates with various CRM systems, Google Ads, and other marketing tools, enhancing its utility and convenience.
  • Call Recording
    It offers call recording features, which can be valuable for training, quality assurance, and compliance purposes.
  • Dynamic Number Insertion
    Dynamic number insertion helps businesses assign unique phone numbers to different marketing channels, making it easier to track the source of calls.
  • Automation
    The platform supports automation of workflows, which can improve efficiency by reducing manual tasks.
  • User-Friendly Interface
    The dashboard and overall interface are user-friendly and easy to navigate, enhancing user experience.
  • Real-Time Call Data
    Real-time data monitoring allows businesses to respond promptly to calls and adjust strategies as needed.

Possible disadvantages of CallTrackingMetrics

  • Cost
    For small businesses or startups, the pricing could be a bit on the higher side, making it less accessible for those with limited budgets.
  • Complexity
    The variety of features and options can sometimes be overwhelming for new users, requiring a learning curve to fully leverage the platform.
  • Integration Challenges
    While the platform offers multiple integrations, some users have reported occasional difficulties in setting them up.
  • Support Response Time
    Some users have mentioned that customer support response times are not always as quick as they would like.
  • Limited Features in Lower Plans
    Certain advanced features are only available in higher-tier plans, which can limit the functionality for users on more budget-friendly plans.
  • International Call Tracking
    There have been some reports of limitations and complications when tracking international calls.

VoIP.ms features and specs

  • Cost-Effective
    VoIP.ms offers competitive pricing with various plans that can be more cost-effective than traditional phone services, especially for businesses with large call volumes.
  • Feature-Rich
    The service provides a wide range of features such as call forwarding, voicemail, IVR, call recording, and more, making it very versatile for different needs.
  • Scalability
    It can easily scale to accommodate growing businesses or changing needs, allowing users to add or remove services as required.
  • Global Reach
    VoIP.ms offers international coverage, making it a suitable option for businesses that need to handle international calls regularly.
  • Customization
    Highly customizable through its web interface, allowing users to tailor the service to meet their specific requirements.

Possible disadvantages of VoIP.ms

  • Complex Setup
    The initial setup can be complex and may require a certain level of technical knowledge to configure correctly.
  • Customer Support
    Customer support is mainly provided through ticket-based systems, which can be slow compared to live phone support.
  • Reliability
    Being a VoIP service, its reliability depends on the quality of your internet connection, which could lead to issues like latency or dropped calls.
  • No Emergency Services
    VoIP.ms does not guarantee access to emergency services like 911, which can be a significant drawback for some users.
  • Hidden Costs
    There may be additional costs not apparent at first, such as fees for premium features or international call rates, which can add up.

Analysis of CallTrackingMetrics

Overall verdict

  • Overall, CallTrackingMetrics is a strong choice for businesses looking to enhance their marketing tracking and customer engagement through detailed call analytics and management.

Why this product is good

  • CallTrackingMetrics is considered a good platform due to its robust set of features such as call tracking, call routing, analytics, and integration capabilities with various third-party services. The platform offers businesses valuable insights into their marketing efforts by tracking which campaigns are driving calls and ultimately, conversions. It is particularly regarded for its API flexibility and user-friendly interface, making it suitable for businesses of various sizes.

Recommended for

  • Businesses looking to optimize their marketing campaigns
  • Companies in need of advanced call tracking and routing features
  • Marketing agencies seeking comprehensive analytics for client campaigns
  • Organizations wanting seamless integration with CRM and other software tools
  • Teams that need a scalable platform adaptable to changing business needs

Analysis of VoIP.ms

Overall verdict

  • VoIP.ms is considered a good choice for individuals and businesses looking for a flexible and cost-effective VoIP service.

Why this product is good

  • Customizability: VoIP.ms offers a wide range of customizable features and configurations that allow users to tailor the service to their specific needs.
  • Cost-Effective: The service is generally priced competitively, providing value for both personal and commercial use. It offers pay-as-you-go plans, which can be economical for users with varying call volumes.
  • Reliability: Users generally report reliability in terms of service uptime and call quality. VoIP.ms has multiple servers located in different countries which helps in maintaining a stable connection.
  • Feature-Rich: It offers a comprehensive set of features including call forwarding, voicemail, SMS, virtual numbers, and more, catering to a range of needs.
  • Positive User Feedback: Many users have favorable opinions about their customer support, ease of setup, and the overall service provided by VoIP.ms.

Recommended for

  • Small to Medium-sized Businesses: Those requiring a feature-rich, flexible, and affordable telecommunications solution.
  • Tech-Savvy Individuals: Individuals who are comfortable configuring and managing VoIP settings themselves.
  • Remote Workers: Professionals who need a reliable VoIP solution for maintaining communication across different regions.

CallTrackingMetrics videos

CallTrackingMetrics Review: Way more than just call tracking

More videos:

  • Review - CallTrackingMetrics Review: Your Basic Call Tracking Software
  • Demo - CallTrackingMetrics Product Demo

VoIP.ms videos

Get Started with VoIP.ms

More videos:

  • Review - VOIP.ms review: Best provider I have used

Category Popularity

0-100% (relative to CallTrackingMetrics and VoIP.ms)
Communication
34 34%
66% 66
Enterprise Communication
52 52%
48% 48
VoIP
0 0%
100% 100
Call Tracking And Analytics

User comments

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Social recommendations and mentions

Based on our record, VoIP.ms seems to be a lot more popular than CallTrackingMetrics. While we know about 863 links to VoIP.ms, we've tracked only 1 mention of CallTrackingMetrics. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CallTrackingMetrics mentions (1)

VoIP.ms mentions (863)

  • Show HN: Rotary Phone Dial Linux Kernel Driver
    Https://voip.ms is running my "land line" to the house, really just camping on a number we've had for years and is used in a bunch of important accounts, and to give out as a number to companies or people I do not want ringing my cell phone. I think I pay USD $20 every 4-5 months to top it off. (about 3-5 inbound calls a day, and maybe 1-2 outbound calls every week or so) ATA adapters are relatively cheap to come... - Source: Hacker News / 4 months ago
  • Ask HN: How to make international phone call from PC without skype?
    One option: https://voip.ms/ You can use any VOIP client you want on your PC. - Source: Hacker News / 7 months ago
  • Ask HN: Best Google Voice alternative to receive SMS? (My country not allowed)
    If you are willing to "loosen" your requirements slightly, VOIP.ms (https://voip.ms/) VOIP phone numbers support SMS send/receive (including a web interface in your account to do send/receive) and using one to send/receive SMS codes would be relatively inexpensive (if you pick their "pay for usage" version). This page shows their pricing in various countries... - Source: Hacker News / over 1 year ago
  • Fast busy after dialing - Grandstream HT801
    It appears that the ATA is not sending any traffic out when I dial. The packet capture only saw packets to/from voip.ms when I made an inbound call. Outbound, nothing happened. Source: almost 2 years ago
  • Fast busy after dialing - Grandstream HT801
    It's connected to voip.ms. The CDR in the ATA just shows that the outbound call failed. VoIP.ms CDR aren't registering that I've attempted to make an outbound call. Source: almost 2 years ago
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What are some alternatives?

When comparing CallTrackingMetrics and VoIP.ms, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ShoreTel - Cloud phone system & contact center software & services

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.