Software Alternatives, Accelerators & Startups

CallTrackingMetrics VS OneInbox.ai

Compare CallTrackingMetrics VS OneInbox.ai and see what are their differences

CallTrackingMetrics logo CallTrackingMetrics

Know who is calling and how they found you. Maximize the return on your advertising.

OneInbox.ai logo OneInbox.ai

Communicate on Cloud
  • CallTrackingMetrics Landing page
    Landing page //
    2023-10-10
  • OneInbox.ai Landing page
    Landing page //
    2021-05-13

Vibtree is a cloud telephony company offering cloud-based solutions that help businesses manage their customer communication with ease. Our list of products and services include voice and sms. Voice broadcasting, bulk sms, transactional sms, promotional sms, OTP, missed call services, multi-level IVR, toll free number, virtual number, auto dialling, call monitoring, call recording, call analytics and inbound call tracking are some of the widely used services offered by Vibtree.

Our cloud telephony services are designed to enable businesses to set up their sales & support services, onsite or offsite. No extra equipment or infrastructure is needed to get started with our customised cloud-based business communication services & solutions.

CallTrackingMetrics features and specs

  • Comprehensive Analytics
    CallTrackingMetrics provides detailed analytics and reporting, enabling businesses to track the performance of their marketing campaigns effectively.
  • Integrations
    The platform seamlessly integrates with various CRM systems, Google Ads, and other marketing tools, enhancing its utility and convenience.
  • Call Recording
    It offers call recording features, which can be valuable for training, quality assurance, and compliance purposes.
  • Dynamic Number Insertion
    Dynamic number insertion helps businesses assign unique phone numbers to different marketing channels, making it easier to track the source of calls.
  • Automation
    The platform supports automation of workflows, which can improve efficiency by reducing manual tasks.
  • User-Friendly Interface
    The dashboard and overall interface are user-friendly and easy to navigate, enhancing user experience.
  • Real-Time Call Data
    Real-time data monitoring allows businesses to respond promptly to calls and adjust strategies as needed.

Possible disadvantages of CallTrackingMetrics

  • Cost
    For small businesses or startups, the pricing could be a bit on the higher side, making it less accessible for those with limited budgets.
  • Complexity
    The variety of features and options can sometimes be overwhelming for new users, requiring a learning curve to fully leverage the platform.
  • Integration Challenges
    While the platform offers multiple integrations, some users have reported occasional difficulties in setting them up.
  • Support Response Time
    Some users have mentioned that customer support response times are not always as quick as they would like.
  • Limited Features in Lower Plans
    Certain advanced features are only available in higher-tier plans, which can limit the functionality for users on more budget-friendly plans.
  • International Call Tracking
    There have been some reports of limitations and complications when tracking international calls.

OneInbox.ai features and specs

  • Bulk SMS
  • Voice Calls
  • IVR
  • Cloud phone
  • Cloud number
  • Call tracking
  • Call Recording
  • Call Monitoring
  • Call Analytics and Reporting

Analysis of CallTrackingMetrics

Overall verdict

  • Overall, CallTrackingMetrics is a strong choice for businesses looking to enhance their marketing tracking and customer engagement through detailed call analytics and management.

Why this product is good

  • CallTrackingMetrics is considered a good platform due to its robust set of features such as call tracking, call routing, analytics, and integration capabilities with various third-party services. The platform offers businesses valuable insights into their marketing efforts by tracking which campaigns are driving calls and ultimately, conversions. It is particularly regarded for its API flexibility and user-friendly interface, making it suitable for businesses of various sizes.

Recommended for

  • Businesses looking to optimize their marketing campaigns
  • Companies in need of advanced call tracking and routing features
  • Marketing agencies seeking comprehensive analytics for client campaigns
  • Organizations wanting seamless integration with CRM and other software tools
  • Teams that need a scalable platform adaptable to changing business needs

CallTrackingMetrics videos

CallTrackingMetrics Review: Way more than just call tracking

More videos:

  • Review - CallTrackingMetrics Review: Your Basic Call Tracking Software
  • Demo - CallTrackingMetrics Product Demo

OneInbox.ai videos

Call tracking software

More videos:

  • Review - Winner of India 500 Startup Awards 2020

Category Popularity

0-100% (relative to CallTrackingMetrics and OneInbox.ai)
Communication
85 85%
15% 15
Enterprise Communication
87 87%
13% 13
Call Tracking And Analytics
CRM
100 100%
0% 0

User comments

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Social recommendations and mentions

Based on our record, CallTrackingMetrics seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CallTrackingMetrics mentions (1)

OneInbox.ai mentions (0)

We have not tracked any mentions of OneInbox.ai yet. Tracking of OneInbox.ai recommendations started around May 2021.

What are some alternatives?

When comparing CallTrackingMetrics and OneInbox.ai, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

MyOperator - MyOperator is a cloud-based call management system for voice communication purposes.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Knowlarity - Knowlarity is a leading Cloud telephony solution across 65 countries providing virtual numbers, IVR solutions, Call center services and API solutions.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

PhoneWagon - Best Call Tracking Software, Call Recording, and Analytics. Optimize your marketing with Call Tracking Metrics for PPC, SEO, and offline ad campaigns.