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CallMiner Eureka VS Stella Connect

Compare CallMiner Eureka VS Stella Connect and see what are their differences

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CallMiner Eureka logo CallMiner Eureka

Speech Analytics

Stella Connect logo Stella Connect

Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.
  • CallMiner Eureka Landing page
    Landing page //
    2023-08-30
  • Stella Connect Landing page
    Landing page //
    2023-01-14

CallMiner Eureka videos

No CallMiner Eureka videos yet. You could help us improve this page by suggesting one.

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Stella Connect videos

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Stella Connect - QA

More videos:

  • Review - Stella Connect - Coaching
  • Review - Why I Love Stella Connect - Harry's Razors

Category Popularity

0-100% (relative to CallMiner Eureka and Stella Connect)

CallMiner Eureka

Stella Connect

Communication
49 49%
Communication
51% 51
Business & Commerce
40 40%
Business & Commerce
60% 60
Online Services
45 45%
Online Services
55% 55
Work Management
40 40%
Work Management
60% 60

User comments

Share your experience with using CallMiner Eureka and Stella Connect. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CallMiner Eureka and Stella Connect

CallMiner Eureka Reviews

Best Call Center Software: The Complete List (2020 Update)
CallMiner Eureka's strength is in its Artificial Intelligence and Machine Learning technology which helps businesses analyze customer interaction and create actionable steps for improvement.
Source: biz30.timedoctor.com

Stella Connect Reviews

We have no reviews of Stella Connect yet.
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Social recommendations and mentions

Based on our record, Stella Connect seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CallMiner Eureka mentions (0)

We have not tracked any mentions of CallMiner Eureka yet. Tracking of CallMiner Eureka recommendations started around Mar 2021.

Stella Connect mentions (1)

  • Phishing link?
    Taking a look, https://stellaconnect.com/ (where the email came from) is a company that other firms use to collect feedback for customer service. So it might have actually been legitimate. Source: almost 2 years ago

What are some alternatives?

When comparing CallMiner Eureka and Stella Connect, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

klaus - Conversation review tool for support teams

Infobip - A2P messaging platform for enterprises, resellers & mobile operators with global network coverage.

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

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