BugHerd VS SetMe

Compare BugHerd VS SetMe and see what are their differences

Rating: 0 reviews
Pricing: Paid Free trial $39 / Monthly (5 Users, 10 GB Data Storage)

Rating: 0 reviews
Pricing: Paid Free trial $33 / Monthly (Solo: 200 unattended devices; Pro ($41/month): unlimited)

Gruvi.ai

Unified support inbox blending AI automations with genuine human empathy. Set up in 5 mins. Smarter than chatbots, our context-aware AI handles emails & chats with a human touch. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, BugHerd seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions: 5 vs 0
Visual Bug Reports popularity: 100% vs 0%
alternatives listed: 130 vs 8

Base details

Website, pricing, platforms and company facts side by side.

	BugHerd	SetMe
Website	bugherd.com	setme.net
Pricing	Paid Free trial $39 / Monthly (5 Users, 10 GB Data Storage) Official pricing	Paid Free trial $33 / Monthly (Solo: 200 unattended devices; Pro ($41/month): unlimited) Official pricing
Platforms	Browser Windows Web Google Chrome Mac OSX Firefox +3	Windows MacOS
Company	2010	—
Listed in	Website Feedback Visual Feedback Tool Bug Tracking QA Tools UAT Bug Reporting Bug And Issue Tracking +4	Remote Desktop Remote PC Access Customer Support Support Remote Support +2

About BugHerd and SetMe

In their own words, as submitted to SaaSHub.

BugHerd

SetMe

BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects. BugHerd has revolutionised the way agencies collect and manage website feedback from...

Features and specs

What each product offers, as listed by its team.

BugHerd 21 features

SetMe 7 features

Audit Trail
Backlog Management
Task management
Ticket management
Workflow Management
Collaboration Tools
Task Board View
To Do List View
Easy Set Up
Guest Feedback
Feedback & Commenting
Feedback widget
Capture Metadata
Integrations
Annotations
Public Feedback
Unlimited Guests
Real Time Commenting
Kanban board
Triarge Feedback
API Support

Multi-session handling
Access and control an unlimited number of remote computers simultaneously
Unattended access
Access unattended Windows or Mac computers and keep your own devices at hand when working from another location
Admin privileges
Enable admin mode to install software, switch OS users, and control UAC prompts
Restart and auto-reconnect
Restart the remote computer in either normal or safe mode and automatically reconnect
Drag-and-drop file transfer
Drag-and-drop objects between the connected computers regardless of the operating system
Multi-window control
Manage and switch between all of the connected computers at the same time
Text chat
Communicate with the remote user via text chat directly in the Expert console or remote desktop window

Analysis

An editorial look at what each product does well and who it suits.

BugHerd

SetMe

Overall verdict

Overall, BugHerd is a robust and effective tool for teams looking to improve their bug tracking and feedback processes, particularly for web development projects. It is generally well-received by users who appreciate its simplicity and the efficiency it brings to the feedback process.

Why this product is good

BugHerd is a popular tool for managing website feedback and bug tracking. It provides an intuitive interface that allows users to pin feedback directly on a website, making the process of reporting issues very visual and straightforward. This can significantly streamline communication between developers, designers, and clients, reducing the back-and-forth often associated with bug reporting and feedback loops.

Recommended for

BugHerd is particularly recommended for web development teams, digital agencies, and product managers who are responsible for maintaining and improving websites. It is also a great fit for teams who work closely with clients and require an easy way to collect and manage client feedback directly in the context of the website in question.

No analysis of SetMe yet.

Videos

Walkthroughs and reviews on video.

BugHerd 5 videos + Add

SetMe 2 videos + Add

Looking For Bug Tracking Software? Bugherd Review + Tutorial

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

BugHerd

SetMe

100% 100%

0% 0%

100% 100%

0% 0%

100% 100%

Questions & Answers

As answered by people managing BugHerd and SetMe.

What makes your product unique?

SetMe's answer:

SetMe stands out as the most technologically advanced and reliable remote desktop solution that allows you to connect to any remote computer in seconds and experience the lowest possible latency when controlling remote machines, even in poor network conditions.

How would you describe the primary audience of your product?

SetMe's answer:

IT professionals and remote workers from businesses of all sizes, across various industries.

Which are the primary technologies used for building your product?

SetMe's answer:

SetMe was built using the Web Real-Time Communication (WebRTC) technology to establish low-latency connections that are end-to-end encrypted using the Datagram Transport Layer Security (DTLS) protocol.

Why should a person choose your product over its competitors?

SetMe's answer:

Easy setup, fast connection
Minimal latency
Clean interface, no clutter
Enterprise-grade security
Unlimited unattended access
Unlimited attended support
Intuitive drag-and-drop and copy-paste data transfer with no file size limits

User comments

Share your experience with using BugHerd and SetMe. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

BugHerd no reviews yet

SetMe no reviews yet

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
mopinion.com · Sep 2021

Bugherd is primarily an issue tracking and project management tool for developers and designers. However, this tool also has an in-page feedback option, which allows customers to report bugs straight from the website....
Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
mopinion.com · Apr 2021

BugHerd is a web-based issue tracking project management tool. Intended for developers and designers, issues are organised around four lists: Backlog, To Do, Doing and Done – enabling teams to keep up with the status...
Top 10 Bug Tracking Tools for Web Developers and Designers
www.w2ssolutions.com · Jul 2019

BugHerd toolbar is intuitively designed to be like a Kanban Board and can register all kinds of prioritized issues including screenshots. It enables web developers to identify the bugs directly through entering the...

We have no reviews of SetMe yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

BugHerd 5 mentions

SetMe 0 mentions

Schedule Claude Code tasks on the web
Solutions like https://bugherd.com/ might make the issue context capture part more accurate. - Source: Hacker News / 6 months ago
Roast my idea: Visual reviews for websites
This is a great idea, but scanning through appears to be basically https://bugherd.com/ ? Source: over 3 years ago
Roast my idea: Visual reviews for websites
Competitors There are a few competitors out there that do something very similar (see https://ruttl.com/, https://usepastel.com/, https://bugherd.com/, https://www.markup.io/). This seems to suggest that there seems to be a general... Source: over 3 years ago

Tracking SetMe since May 2025.

Alternatives to BugHerd and SetMe

When comparing BugHerd and SetMe, you can also consider the following products.

Marker.io
Visual feedback and bug reporting tool for websites

Compare Marker.io to BugHerd or SetMe:

Marker.io vs BugHerd Marker.io vs SetMe
TeamViewer
TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Compare TeamViewer to BugHerd or SetMe:

TeamViewer vs BugHerd TeamViewer vs SetMe
Usersnap
Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Compare Usersnap to BugHerd or SetMe:

Usersnap vs BugHerd Usersnap vs SetMe
AnyDesk
AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

Compare AnyDesk to BugHerd or SetMe:

AnyDesk vs BugHerd AnyDesk vs SetMe
Userback
Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Compare Userback to BugHerd or SetMe:

Userback vs BugHerd Userback vs SetMe
Jump Desktop
Connect to any computer in the world. Jump Desktop is a secure and reliable remote desktop (RDP & VNC) app for iOS, Mac, Android and PCs which lets you connect to any computer, anywhere in the world.

Compare Jump Desktop to BugHerd or SetMe:

Jump Desktop vs BugHerd Jump Desktop vs SetMe