BotSense is a next-generation communication automation platform designed to help businesses streamline how they connect with customers through the official WhatsApp Business API. Built for agility, reliability, and simplicity, BotSense empowers startups, SMBs, and enterprises to automate customer engagement without sacrificing personalization or efficiency.

At its core, BotSense integrates powerful chatbot technology with WhatsApp’s trusted infrastructure, enabling businesses to provide real-time support, send transactional messages, run marketing campaigns, and build long term customer relationships all from one unified dashboard. Whether you're managing 100 customers or 100,000, BotSense makes communication scalable and smarter.The platform supports dynamic features such as multilingual chat automation, personalized broadcast messages, keyword based routing, rich media support, and live agent handoff. BotSense ensures that every conversation feels human, timely, and context-aware. It helps reduce operational costs while boosting response rates and customer satisfaction.

What sets BotSense apart is its ease of use. No coding knowledge is required to launch powerful workflows, track performance, and manage contacts. The intuitive interface allows teams to design conversational journeys, monitor KPIs, and deploy updates in minutes.

Our REST API has been developed for coders to be extremely easy to use and accessible to everyone, regardless of programming language or frameworks. Even a novice programmer can quickly integrate a CRM, ERP or website through our Whatsapp API. With our detailed tutorials and code examples for sending and receiving text, media and files - build a bot or make any integration. Full-featured JSON API: Any preferred language can be connected to WhatsApp API via JSON API. You will find documentation, manuals and examples, as well as help from our support

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