Software Alternatives, Accelerators & Startups

Botmother VS Zendesk

Compare Botmother VS Zendesk and see what are their differences

Botmother logo Botmother

Make a bot without code

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Botmother Landing page
    Landing page //
    2023-10-21

No-code bot maker for Telegram, Facebook Messenger, WhatsApp, Instagram and Viber. Advantages: 1. Visual workflow, drag-and-drop. 2. All-in-one: builder, stats, chatting, user data and logs, bot settings, payments, mailing, etc. 3. Easy for beginners and no-coders, bot templates, business opportunities, pro tools for advanced. 4. Cross platform: one bot simultaneously work on Telegram, Facebook Messenger, WhatsApp, Instagram and Viber. 5. Unlimited bot users (contacts).

  • Zendesk Landing page
    Landing page //
    2024-05-06

Botmother features and specs

  • Payments: Yes
  • Stats: Yes
  • Mailing: Yes
  • Bot settings: Yes
  • Users data (logs): Yes
  • Chatting: Yes
  • Integrations: Yes
  • Webhooks, http requests: Yes
  • Bot faq: Yes
  • Knowledge Base: Yes

Zendesk features and specs

No features have been listed yet.

Botmother videos

Chatbot builder Botmother

More videos:

  • Review - Разбор Botmother: текст и иллюстрации

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Botmother and Zendesk)
CRM
2 2%
98% 98
Customer Support
0 0%
100% 100
Chatbots
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Botmother and Zendesk

Botmother Reviews

We have no reviews of Botmother yet.
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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Botmother. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Botmother mentions (1)

  • hi guys tryna build a bot that will reply with a random choice from a list of maybe 6 options, but not sure how to do it. first time creating a bot so if yall dm lending a hand pls drop me a dm, i’m pretty eager to learn abt it :) tyvm
    Hi! Depends what program language use. But also it can be realise using google script + google sheets. Easiest is to use chatbot builder, no code. Same bot you can create in botmother.com in 15 minutes. There are many platforms to make own bot. Source: almost 2 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Botmother and Zendesk, you can also consider the following products

Landbot - An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Botsify - Ever wonder if you could replace your live chat support system with a chatbot?. Its possible now with Botsify Chatbot For Website.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ChatBot - Easy to use chatbot platform for business

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!