Botmother VS WATI

Compare Botmother VS WATI and see what are their differences

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WATI

No-code chatbot builder for WhatsApp Business

Landing page //
2023-10-21

No-code bot maker for Telegram, Facebook Messenger, WhatsApp, Instagram and Viber. Advantages: 1. Visual workflow, drag-and-drop. 2. All-in-one: builder, stats, chatting, user data and logs, bot settings, payments, mailing, etc. 3. Easy for beginners and no-coders, bot templates, business opportunities, pro tools for advanced. 4. Cross platform: one bot simultaneously work on Telegram, Facebook Messenger, WhatsApp, Instagram and Viber. 5. Unlimited bot users (contacts).

Landing page //
2023-08-22

Botmother

Website: botmother.com
Pricing URL: Official Botmother Pricing
$ Details: free $27.0 / Monthly
Platforms: Telegram Facebook Messenger WhatsApp Instagram Viber

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WATI

Website: wati.io
Pricing URL: Official WATI Pricing
$ Details: -
Platforms: -

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Botmother features and specs

Payments
Stats
Mailing
Bot settings
Users data (logs)
Chatting
Integrations
Webhooks, http requests
Bot faq
Knowledge Base

WATI features and specs

WhatsApp Integration
WATI offers seamless integration with WhatsApp, allowing businesses to communicate with customers on a widely-used platform. This can lead to higher engagement rates and better customer satisfaction.
Automation
The platform provides various automation features such as chatbots and automated responses. These tools can help manage high volumes of incoming messages without requiring a large customer service team.
Multi-Agent Support
WATI allows multiple agents to handle conversations from a single dashboard, which is ideal for teams. This feature enhances collaboration and efficiency in managing customer inquiries.
Template Messages
The service supports WhatsApp-approved template messages, which can be used to send predefined messages to customers, ensuring consistency and saving time.
Analytics
WATI provides detailed analytics and reporting tools, which can help businesses track performance, customer satisfaction, and other key metrics for continuous improvement.

Possible disadvantages of WATI

Cost
While WATI offers a range of powerful features, its pricing may be prohibitive for small businesses or startups with limited budgets.
Learning Curve
Because of its extensive functionality, there can be a steep learning curve for new users unfamiliar with such platforms. This could require additional time and training.
Dependence on WhatsApp
WATI’s effectiveness is tied to WhatsApp, meaning any changes or disruptions in WhatsApp's service could directly impact the performance of WATI.
Template Approval Process
The need for WhatsApp-approved template messages can be a constraint, as businesses must navigate the approval process, which can be time-consuming.
Feature Limitations in Lower Tiers
Some advanced features and analytics may only be available in higher pricing tiers, limiting functionality for users on basic plans.

Analysis of WATI

Overall verdict

WATI is considered good for businesses seeking to enhance their customer communication through WhatsApp. Its features such as chatbots, team collaboration tools, and analytics make it a solid choice for improving customer engagement and operational efficiency.

Why this product is good

WATI (wati.io) is a customer engagement platform that streamlines communication through WhatsApp. Its benefits include easy integration with WhatsApp Business API, automation of customer interactions, and robust customer support features, which help businesses improve response times and enhance customer satisfaction.

Recommended for

WATI is recommended for small to medium-sized businesses and enterprises that rely heavily on WhatsApp for customer interactions, particularly those in industries like retail, e-commerce, travel, and customer service.

Botmother videos

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Chatbot builder Botmother

WATI videos

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WATI - Team Inbox powered by WhatsApp API

Category Popularity

0-100% (relative to Botmother and WATI)

Botmother

WATI

Chatbots

100 100%

Chatbots

0% 0

WhatsApp Marketing

0 0%

WhatsApp Marketing

100% 100

CRM

100 100%

CRM

0% 0

0 0%

100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Botmother and WATI

Botmother Reviews

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WATI Reviews

How Much Does WhatsApp Business API Cost? A Complete Guide

Since there are so many Business Solution Providers like TryowBOT, WATI, and Aisensy, Interakt, businesses need to really examine which among them would work best.

Source: tryowbot.com

10 Best WATI Alternatives & Competitors in 2024 (Affordable & Best)

WATI, a product of Clare.ai, is a leading WhatsApp marketing and automation solutions provider. As an official WhatsApp business solution provider, WATI's no-code chatbot, shared team inbox and WhatsApp automation technology empower businesses to communicate with customers more efficiently.

Source: doubletick.io

13 Best Apps Like Replika & Similar AI Chatbot Apps

This app offers services from a chatbot to take care of your WhatsApp that serves as a customer service. Thus, if you are relying on that thing for your business then you can try Wati, for sure.

Source: www.regendus.com

Social recommendations and mentions

Based on our record, WATI should be more popular than Botmother. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Botmother mentions (1)

hi guys tryna build a bot that will reply with a random choice from a list of maybe 6 options, but not sure how to do it. first time creating a bot so if yall dm lending a hand pls drop me a dm, i’m pretty eager to learn abt it :) tyvm
Hi! Depends what program language use. But also it can be realise using google script + google sheets. Easiest is to use chatbot builder, no code. Same bot you can create in botmother.com in 15 minutes. There are many platforms to make own bot. Source: over 3 years ago

WATI mentions (3)

Verifying a nemployers business for whatsapp API via Meta business Suite
I am looking to use an API service for Whatsapp wati.io is looking like the most appropriate for us at the moment. Source: over 2 years ago
APIs/Saas for building chat bots?
I'm busy doing WhatsApp integration for my CRM using a platform called WATI. Source: over 3 years ago
Offical WhatsApp API
I could find wati.io. Any thing else you guys know ? Source: over 3 years ago