Birdeye
Podium
ReviewTrackers
Reputation.com
Intercom
ReviewsOnMyWebsite
WhiteSpark
Reputation VIP
EngageBay
ActiveCampaign
HubSpot
Listmonk
Sendy
Mailman
Marketo
TinyLetter
Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
EngageBay is a simple, affordable, integrated, all-in-one marketing, sales & service automation platform with a free CRM, built to grow small businesses and startups.
EngageBay's Email Marketing platform helps you grow your business with intelligent, powerful email marketing. The Marketing Automation suite helps you save time, nurture your audience and automate routine, manual tasks.
With the free CRM and Sales Automation, you can organize all your email contacts, track deals, and the sales pipeline to grow your sales. Further, you can build meaningful customer relationships that stay for life.
And finally, with the free Live Chat & Helpdesk features, provide real-time assistance to convert visitors to happy customers. Track, prioritize and solve customer support tickets in minutes.
Birdeye EngageBayNo features have been listed yet.
Very Happy with the platform overall. The product offers a wide range of functionality to an affordable price. Engagebay has simplified and streamlined our marketing processes, especially the full-featured marketing automation solutions. If you are looking for a small business software to run your company for you then this is it.
Engagebay has grew on me. It eases my workflow from planning to implementation. Automation is something I just learned coz I use to do things manually and relied only on social media. It really changed my perspective on CRM's and marketing tools. I can easily schedule appointments here. I can adjust and develop my email marketing flows and helps me generate leads quickly and easily. Also, the analytics comes in so handy, it gives me a better view of how everything is going as it is detailed enough for me. Plus, it is more affordable than other CRM or marketing tools.
It is just making things less of a stress and I get to enjoy more of marketing and sales with just this.
What I like about using Engagebay, aside that it's affordable, It's a great alternative for sales, marketing and service tool. It does its job so well for the price. I'm able to build my traffic and reached out to many prospects and customers.
The free CRM is a big win! You get features that highly helps you out especially if you're a startup or an SBM. We're glad we got to use this feature coz it made it easier for us to get things done.
Simply put, it is a powerful platform. And it has helped us attain our goals we needed to get.
Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
They could be using something like this though: https://birdeye.com. Source: about 1 year ago
I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
ActiveCampaign - Integrated email marketing, marketing automation, and small business CRM. Send beautiful newsletters, setup behavioral based automations, and benefit from sales automation.
ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...
HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.
Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.
Listmonk - Send e-mail campaigns from a powerful dashboard. High performance and features packed into one app.
