BigContacts VS SolarWinds Service Desk

BigContacts Reviews

1. Shruti

   | Consultant at Thinkbiz | 8 months ago
   Enhanced contact profiles & seamless integrations

   BIGContacts is a feature-packed contact management software that goes beyond the basics. One of its standout features is profile enrichment through social media accounts, which automatically updates and enriches contact details.

   Moreover, the platform's seamless integration with various apps like Outlook, Maichimp, and ActiveCampaign enhances our team’s overall efficiency. Whether it's syncing with email, CRM, or marketing tools, BIGContacts simplifies tasks and centralizes data.

2. Julie Gilham

   | SEO & WordPress Expert at soft solutions limited | almost 2 years ago
   Great for reporting

   We were searching for a scalable tool that simplifies contact management and sales tracking for you. BIGContacts has offered satisfactory performance in all these regards. It is easy to navigate and intuitive, making our jobs slightly easier.

3. Justin Ramos

   | Digital Marketing Specialist at Teqoia | about 2 years ago
   A Powerful Email Marketing Campaign

   BIGContacts' marketing automation capabilities are excellent. Through it, we are able to track the position of every client within the sales funnel and optimize our interactions accordingly. This tool also offers impressive reporting capabilities. Along with standard templates, we can also create custom reports using the tool.

   👍 Pros:    Customizable email templates and automated drip campaigns have significantly contributed to our marketing efforts. we can share personalized emails with our contacts easily. the group emailing feature allows us to reach out to a particular segment with relevant information. the built-in analytics tool function well.

   👎 Cons:    It does not offer integrations with some of our preferred tools, such as slack. hoping to see more integrations from the tool in the future.

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