Software Alternatives, Accelerators & Startups

BigContacts VS ServiceNow

Compare BigContacts VS ServiceNow and see what are their differences

BigContacts logo BigContacts

BigContacts is a web based CRM software designed for small businesses.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • BigContacts Landing page
    Landing page //
    2022-11-05

BIGContacts by ProProfs is an industry-leading CRM software that goes above and beyond to suffice your business needs. It offers a wide range of features, such as contact management, email marketing, task management, calendar integration, and reporting. BIGContacts is a highly acclaimed tool in the marketplace due to its ease of use, robust functionality, and exceptional customer service. Its comprehensive features and affordable pricing make it a sought-after choice for businesses of all sizes.

  • ServiceNow Landing page
    Landing page //
    2022-07-12

BigContacts

$ Details
freemium $9.99 / Monthly ("per user")
Platforms
Cloud Web Mobile

BigContacts features and specs

  • Contact Management: Yes
  • Lead Management: Yes
  • CRM Reporting: Yes
  • Sales Pipeline: Yes
  • Sales Tracking: Yes
  • Task Tracking: Yes
  • Email Tracking: Yes
  • Mobile CRM: Yes
  • Integration Availablility: Yes

ServiceNow features and specs

No features have been listed yet.

BigContacts videos

What Is CRM? How to Get Started with CRM Software | BIGContacts

More videos:

  • Review - Big Contacts CRM Review

ServiceNow videos

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to BigContacts and ServiceNow)
Sales
100 100%
0% 0
Help Desk
0 0%
100% 100
CRM
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BigContacts and ServiceNow

BigContacts Reviews

  1. Enhanced contact profiles & seamless integrations

    BIGContacts is a feature-packed contact management software that goes beyond the basics. One of its standout features is profile enrichment through social media accounts, which automatically updates and enriches contact details.

    Moreover, the platform's seamless integration with various apps like Outlook, Maichimp, and ActiveCampaign enhances our team’s overall efficiency. Whether it's syncing with email, CRM, or marketing tools, BIGContacts simplifies tasks and centralizes data.

  2. Great for reporting

    We were searching for a scalable tool that simplifies contact management and sales tracking for you. BIGContacts has offered satisfactory performance in all these regards. It is easy to navigate and intuitive, making our jobs slightly easier.

  3. A Powerful Email Marketing Campaign

    BIGContacts' marketing automation capabilities are excellent. Through it, we are able to track the position of every client within the sales funnel and optimize our interactions accordingly. This tool also offers impressive reporting capabilities. Along with standard templates, we can also create custom reports using the tool.

    👍 Pros:    Customizable email templates and automated drip campaigns have significantly contributed to our marketing efforts. we can share personalized emails with our contacts easily. the group emailing feature allows us to reach out to a particular segment with relevant information. the built-in analytics tool function well.
    👎 Cons:    It does not offer integrations with some of our preferred tools, such as slack. hoping to see more integrations from the tool in the future.

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BigContacts mentions (0)

We have not tracked any mentions of BigContacts yet. Tracking of BigContacts recommendations started around Mar 2021.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing BigContacts and ServiceNow, you can also consider the following products

HubSpot CRM - Free CRM software for small businesses.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Less Annoying CRM - A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Keap - Grow Sales. Save Time. Get Organized.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.