BigContacts
HubSpot CRM
Less Annoying CRM
Keap
Contactually
Flowlu
Pipedrive
Bexio
LiveAgent
Freshdesk
Zendesk
Intercom
Zoho Desk
HelpScout
Salesforce Service Cloud
LiveChat
BIGContacts by ProProfs is an industry-leading CRM software that goes above and beyond to suffice your business needs. It offers a wide range of features, such as contact management, email marketing, task management, calendar integration, and reporting. BIGContacts is a highly acclaimed tool in the marketplace due to its ease of use, robust functionality, and exceptional customer service. Its comprehensive features and affordable pricing make it a sought-after choice for businesses of all sizes.
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
BigContacts LiveAgentLiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
BIGContacts is a feature-packed contact management software that goes beyond the basics. One of its standout features is profile enrichment through social media accounts, which automatically updates and enriches contact details.
Moreover, the platform's seamless integration with various apps like Outlook, Maichimp, and ActiveCampaign enhances our team’s overall efficiency. Whether it's syncing with email, CRM, or marketing tools, BIGContacts simplifies tasks and centralizes data.
We were searching for a scalable tool that simplifies contact management and sales tracking for you. BIGContacts has offered satisfactory performance in all these regards. It is easy to navigate and intuitive, making our jobs slightly easier.
BIGContacts' marketing automation capabilities are excellent. Through it, we are able to track the position of every client within the sales funnel and optimize our interactions accordingly. This tool also offers impressive reporting capabilities. Along with standard templates, we can also create custom reports using the tool.
HubSpot CRM - Free CRM software for small businesses.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Less Annoying CRM - A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Keap - Grow Sales. Save Time. Get Organized.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.