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BigCommerce VS Hotjar

Compare BigCommerce VS Hotjar and see what are their differences

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BigCommerce logo BigCommerce

BigCommerce provides ecommerce software solutions and shopping cart software for online businesses. Try it free and start selling your products online today!

Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
  • BigCommerce Landing page
    Landing page //
    2022-10-21
  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

BigCommerce

Website
bigcommerce.com
Pricing URL
Official BigCommerce Pricing
$ Details
$29.95 / Monthly (Standard)
Release Date
-
Edit details

Hotjar

Website
hotjar.com
Pricing URL
Official Hotjar Pricing
$ Details
freemium €39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Release Date
2014 June
Edit details

BigCommerce features and specs

No features have been listed yet.

Hotjar features and specs

  • Heatmaps: Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings: Live playbacks of users on your site.
  • Surveys: Bring the voice-of-customer to your decision making.
  • Incoming Feedback: A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

BigCommerce videos

+ Add

BigCommerce Ecommerce Review

More videos:

  • Review - Shopify Vs Bigcommerce Unbiased Pros And Cons Review 2020
  • Review - BigCommerce Review, DETAILED Walkthrough, See Features & Options
  • Review - BigCommerce Review – Pros And Cons (What You Must Know Before You Join)
  • Review - 5 reasons you should choose BigCommerce over Shopify
  • Review - Bigcommerce Review - The Best Shopify Alternative?
  • Review - Shopify vs Bigcommerce: Which is Better? (2023)
  • Tutorial - BigCommerce Tutorial 2023 (Make an eCommerce Store The Easy Way)

Hotjar videos

+ Add

What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

Category Popularity

0-100% (relative to BigCommerce and Hotjar)

BigCommerce

Hotjar

eCommerce
100 100%
eCommerce
0% 0
Heatmaps
0 0%
Heatmaps
100% 100
eCommerce Platform
100 100%
eCommerce Platform
0% 0
Web Analytics
0 0%
Web Analytics
100% 100

User comments

Share your experience with using BigCommerce and Hotjar. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BigCommerce and Hotjar

BigCommerce Reviews

Best eCommerce Platform for Auto Parts
Bigcommerce is similar to Shopify in almost every aspect, but it has a lower value in the market. Still, it is a popular choice for those looking for a reliable auto parts ecommerce platform. We can easily customize the auto parts ecommerce website with its drag-and-drop features and many themes. The data migration is costly, similar to Shopify, as it is a proprietary SaaS...
Source: www.ayatas.com
10 Best Website Builders for Companies in 2023
BigCommerce is an e-commerce website builder that helps individuals and businesses create an online store to sell their products and services. It provides a user-friendly interface, templates, and design options for users to customize their store. BigCommerce also offers hosting and maintenance services, as well as payment and shipping options, to make it easy for users to...
Source: blackflagcreative.com
Top 14 Gumroad Alternatives To Sell Digital Downloads!
BigCommerce simplifies e-commerce management with inventory management tools, personalized shopping experiences, and flexible shipping and payment options. Overall, BigCommerce provides the necessary tools and support to help businesses succeed in the online marketplace.
Source: checkya.com
10 Best Shopify Alternatives in 2022
BigCommerce is a flexible and powerful ecommerce platform. BigCommerce has a wide range of features including the ability to create custom-made themes, integrate with third party apps, customize shipping rates and more. The platform also offers an integrated inventory system which will allow users to track their products as they sell through their channels in real time.
Source: qpe.co.in
Top 10 Competitors and Alternatives to Handshake in 2022
‍BigCommerce is an all-in-one platform that can meet the needs of businesses of all sizes. Regardless of your domain or the products you sell, BigCommerce aims to provide a feature-filled platform with reasonable pricing plans and extensive reporting choices. Some providers offer personalization without developer skills, but BigCommerce delivers on all aspects, making it the...
Source: www.growmax.io

Hotjar Reviews

  1. Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  2. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    🏁 Competitors: WatchThemLive
  3. Don't work the heatmap and I did not like others.

    Don't work the heatmap and I did not like others.

    🏁 Competitors: WatchThemLive
10 Best Hotjar Alternatives & Competitors in 2023
Hotjar provides its users with 4 packages, and its ‘Basic’ one is free. In the following picture, you can take a look at all Hotjar plans, including ‘Plus,’ ‘Business,’ and ‘Scale’ services. The pricing on Hotjar starts from $32 a month.
Source: www.socialpros.co
The Top 10 Website Session Recording Tools for 2022
Hotjar is a simple, virtual, and visually appealing solution to find, track, gather, and convey consumer needs. Using the HotJar programme, you can understand your users and identify their key issues. By examining your user behaviour, the application enables you to ask the appropriate inquiry at the appropriate time.
Source: siterecording.com
Hotjar vs FullStory
Hotjar combines analytics data with user feedback collection to give you a more holistic understanding of your website visitors and customers. Hotjar and FullStory both offer tools like heatmaps and recordings to visually understand user behavior, but Hotjar also gives you survey tools and feedback widgets so you can quite literally ask your users for the why behind their...
Source: www.hotjar.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Hotjar is a user testing and behaviour analytics software that combines multiple UX tools in one. This focus however means that it lacks a solid CX solution. Feedback analysis and reporting are not available (aside from exporting data to XLS or CSV. With this software however, users can create heatmaps, user recordings (e.g. tracking sessions) and customisable surveys and...
Source: mopinion.com
Free SEO Tools To Improve Your Rankings
HotJar (Basic Plan) - An analytics tool that offers heatmaps, and visitors session replays to analyze their behavior. Basic plan is limited to 2,000 pageviews a day.
Source: www.megaleechers.com

Social recommendations and mentions

Based on our record, Hotjar should be more popular than BigCommerce. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BigCommerce mentions (4)

  • Pre ordered the Premium edition of armored Core 6
    It's their payment processing, the inspect browser tool pulls up a bad connection with their payment system (bigcommerce.com). It's some amateur hour shenanigans. Source: 12 months ago
  • Possible scam
    Looks nothing like bigcommerce.com IMHO. Crappy graphics, site looks like it was put together by a 5 year old child. Source: over 2 years ago
  • What's Your Preferred Platform?
    But there are many alternatives I saw some people selling nice on ecwid.com as well and bigcommerce.com have more specific B2B options. Source: about 3 years ago
  • MACHathon 2021: Building the BigCommerce Weather Alert Merchandising Tool
    BigCommerce: A powerful, open SaaS platform to house product data, images, price data and deliver it to Vercel’s Next.JS framework via the Catalog APIs. - Source: dev.to / about 3 years ago

Hotjar mentions (12)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / 3 months ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: 6 months ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 1 year ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: over 1 year ago
  • How to get a targeted user feedback in a less intrusive way?
    Sign up for hotjar.com They record your user's screen as they use the website. It's really useful and gives you qualitative feedback. Source: over 1 year ago
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What are some alternatives?

When comparing BigCommerce and Hotjar, you can also consider the following products

Shopify - Shopify is a powerful ecommerce platform that includes everything you need to create an online store and sell online. Try it free for 14 days.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

WooCommerce - A freely available eCommerce plugin that enables shop facilities on your WordPress website. Functionality enabling extensions & beautiful themes available.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Magento - Magento is the eCommerce software and platform trusted by the world's leading brands. Grow your online business with Magento.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

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