Software Alternatives & Reviews

Bench VS Zendesk

Compare Bench VS Zendesk and see what are their differences

Bench logo Bench

Bench is the online bookkeeping service.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Bench Landing page
    Landing page //
    2023-10-18
  • Zendesk Landing page
    Landing page //
    2022-03-08

Bench videos

The Best Adjustable Bench I've Ever Used...

More videos:

  • Review - Best Bench for the Money - Rep Fitness FB-5000 Review
  • Review - BEST ADJUSTABLE WEIGHT BENCH - Rep Fitness AB5000 Zero Gap / Rogue AB3 Adjustable Weight Bench

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Bench and Zendesk)
Accounting
100 100%
0% 0
Customer Support
0 0%
100% 100
Business & Commerce
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bench and Zendesk

Bench Reviews

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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Bench might be a bit more popular than Zendesk. We know about 9 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bench mentions (9)

  • Which Accounting Program Should I use for LOTS of Online Sales through Amazon? Xero, Wave, or Quickbooks???
    I used bench.co for my accounting when I ran my amazon business. Source: over 1 year ago
  • What business do you run?
    It's rare we decide to go up against someone that's already established and has all the pieces to begin with. For example, we recently put off venturing into the book-keeping space because Bench has already been crushing it and has hundreds of millions in venture funding behind them; we weren't willing to allocate the required resources to make much of a dent. Source: about 2 years ago
  • Curious how much PPP your neighbor got?
    To prove worker protection expenditures you'll need to provide: Copy of invoices, orders, or purchase orders. Receipts, cancelled checks, or account statements verifying those eligible payments.Feb 21, 2021 Https://bench.co › blog › operations Documents Needed for PPP Loan Forgiveness | Bench Accounting. Source: over 2 years ago
  • Accounting for personal/family expenses
    I've heard of this service (bench.co) for small businesses. They may be able to do it for you and your family? Source: over 2 years ago
  • [Restaurant/Cafe owners] Do you do your book-keeping yourselves or is it a good idea to outsource it?
    Gotcha , so I'm in the process of building an online service which provides book-keeping , something like bench.co but specifically for restaurants and cafes. (and ofc at a better price and additional services / KPIs) . So , do let me know if you're interested . I'll make sure to update you once the essentials are up and running. :). Source: almost 3 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Bench and Zendesk, you can also consider the following products

Leap the Pond - AcctTwo is focused on delivering the future of finance and accounting to our customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pilot - Focus on your business, knowing that our expert bookkeepers, aided by software superpowers, are taking care of your books.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Xero - Xero is online accounting for your small business.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!