BackupLABS's answer

We backup SaaS apps that the main backup providers do not offer. Such as Trello, GitHub, GitLab, Asana, Jira and Notion.

TranscriptFetch's answer:

Most short-form video has no caption track to download. TikTok’s auto-captions are opt-in per upload, Instagram never publishes a downloadable track, and many captions on both are burned into the video frames where no parser can read them. TranscriptFetch transcribes the audio when no caption track exists, on the same endpoint, with the same response shape. Your code never branches on which method produced the text. It also covers YouTube, TikTok, Instagram, X and Facebook plus any web page as clean Markdown, so a pipeline spanning several sources is one integration rather than five.

BackupLABS's answer

BackupLABS is easy to use and can be setup within 5 minutes.

TranscriptFetch's answer:

Three reasons. Coverage: one API key and one response shape across five video platforms and the open web, instead of stitching together a library per platform. Reliability: requests run through rotating infrastructure, so code that works locally keeps working from a server, which is where most open-source approaches break. Billing that matches reality: one credit per successful response, with failed, blocked and empty results never charged. That last point matters on short-form video, where a meaningful share of any batch is music with no speech in it. There is also an MCP server, so AI agents can fetch transcripts as a tool without a custom integration.

BackupLABS's answer

SME market as well as public sector.

TranscriptFetch's answer:

Developers and technical teams building on video and web content. The common cases are RAG and retrieval pipelines that need video as text, AI agents that need to read a link mid-conversation, content teams repurposing short-form video at scale, and media monitoring and research tools. It is an API first, so the buyer is usually the person writing the integration rather than an end user. The free browser tools exist for one-off transcripts and for evaluating output quality before writing any code.

BackupLABS's answer

Amazon Web Services.

TranscriptFetch's answer:

Next.js with TypeScript and Tailwind on the front end and API layer, Clerk for auth with SHA-256 hashed API keys, Neon Postgres with Drizzle ORM, Redis for caching, and Stripe for billing. The extraction layer is a Python and FastAPI service. Speech-to-text uses Whisper-class models. The MCP server is published in the official Model Context Protocol registry with a DNS-verified namespace.

BackupLABS's answer

BackupLABS was created after the founder, Rob Stevenson became frustrated with the lack of backup solutions available for SaaS apps. He also runs a traditional backup service with a sister company called BackupVault.

Back in 2017 when Microsoft 365 was created, there was no backup available. He missed the opportunity to create a 365 backup system and saw the same issues occuring now with the explosion of other SaaS based services.

These services all contain critical data, and the app providers themselves all state the data is the customers responsibility.

BackupLABS was founded with two apps supported at first: GitHub and Trello. But many more have been added including: GitLab, Jira and Notion.

TranscriptFetch's answer:

It started with discovering there is no good way to get the text of a video. YouTube’s official Data API will confirm a caption track exists and then refuse to hand it over, because captions.download requires the video owner’s OAuth token. The popular open-source libraries work until you deploy them, at which point platforms start refusing datacenter IPs. And YouTube is the easy case: TikTok and Instagram publish no caption file at all. Every workaround solved one platform, worked locally, and broke in production. TranscriptFetch is the version that handles the failure cases as first-class behaviour rather than edge cases.