Software Alternatives, Accelerators & Startups

AWS Cloud9 VS ClickHelp

Compare AWS Cloud9 VS ClickHelp and see what are their differences

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AWS Cloud9 logo AWS Cloud9

AWS Cloud9 is a cloud-based integrated development environment (IDE) that lets you write, run, and debug your code with just a browser.

ClickHelp logo ClickHelp

Create, translate, and publish technical documentation easily in one portal, anywhere in the world!
  • AWS Cloud9 Landing page
    Landing page //
    2023-04-23
  • ClickHelp landing 2024.03.19
    landing 2024.03.19 //
    2024-03-19

Here is how ClickHelp makes your tech writing more effective:

  1. Easy to use WYSIWYG topic editor, as well as HTML source mode.
  2. Single-sourcing and content reuse.
  3. In-depth analytics and reporting.
  4. Readability scores and metrics.
  5. Easy importing and exporting. Import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc.
  6. Translation ecosystem to create multi-language documentation.
  7. Machine translation support.
  8. API features.
  9. Swagger/OpenAPI Definition import.
  10. RTL language support.
  11. Audit trail and IP Allowlist for enhanced security.
  12. ClickHelp AI (AI Suite).
  13. Optional block-based topic editor.
  14. Automated domain management.
  15. Two-Factor Authentication.
  16. AI-friendly documentation. Prepare your content for modern AI agents by configuring llms.txt files and retrieving topics in native Markdown format.
  17. Centralized file storage.
  18. MCP server
  19. Multi-site setup Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, DeepL, YouTube and much more.

AWS Cloud9

Pricing URL
-
$ Details
-
Platforms
-

ClickHelp

$ Details
paid Free Trial $194.0 / Monthly (Unlimited projects, 500 topics (pages, articles))
Platforms
Web Browser Linux Google Chrome Cloud Mac

AWS Cloud9 features and specs

  • Integrated Development Environment
    AWS Cloud9 provides a set of tools for coding, running, and debugging applications, making the development process more efficient.
  • Collaboration
    Real-time collaboration features enable multiple developers to work on the same project simultaneously, making teamwork easier.
  • Preconfigured Workspaces
    Preconfigured environments speed up the setup process, allowing developers to start coding immediately without worrying about configuration.
  • Serverless Development
    Supports serverless apps and provides seamless integration with AWS Lambda, helping developers build modern applications.
  • Remote Development
    Enables development from any location without the need for a powerful local machine, as the IDE runs in the cloud.
  • Cost Management
    Cloud9 uses pay-as-you-go pricing, potentially reducing costs compared to maintaining and upgrading local development environments.

Possible disadvantages of AWS Cloud9

  • Internet Dependency
    Requires an internet connection to access, which can be a limitation in areas with unstable or no internet access.
  • Resource Limitations
    Dependent on the allocated AWS resources, which may require scaling and can incur additional costs for high usage.
  • Latency Issues
    Potential latency issues could affect productivity, particularly when used over slower internet connections.
  • Learning Curve
    Users unfamiliar with cloud-based IDEs or the AWS ecosystem may require time to learn how to effectively use Cloud9.
  • Vendor Lock-In
    Being tightly integrated with AWS services, it may contribute to vendor lock-in, making it harder to switch to other cloud providers.
  • Cost Management Complexity
    The pay-as-you-go model can lead to unexpected costs if resource usage is not closely monitored and managed.

ClickHelp features and specs

  • Flexibility and Power
    Rich topic content, Easy migration, Full reader UI customization
  • Collaboration and Teamwork
    Cloud hosting, Customizable workflow, Email notifications, Mentions in comments
  • Single-Sourcing and Content Reuse
    Cross-project content reuse, Multi-channel publishing
  • Comprehensive Reader UI
    7 ready Reader UI templates, Patented Full-Text Search engine
  • Analytics and Reporting
    Project readiness, Topic ratings
  • Translation and Localization
    Translator dashboard
  • ClickHelp AI
    a powerful add-on that enhances the documentation experience by providing an intelligent assistant for readers and a smart writing companion for authors
  • IP Allowlist
    corporate security feature that restricts access to the authoring environment (Contributor UI) and API by permitting connections only from trusted IPv4/IPv6 addresses or specified network ranges using CIDR notation.
  • Audit Trail
    logs events within your ClickHelp portal to enhance security and accountability.
  • Integrations via Zapier
    empowers teams to automate documentation workflows by connecting ClickHelp to over 6,000 external applications, enabling seamless cross-platform task triggers and actions without writing any code.
  • RTL language support
    support for both readers and authors
  • support for AI-Friendly Documentation
    a suite of features designed to make your portal's content easily discoverable, readable, and indexable for modern AI agents and Large Language Models (LLMs) like ChatGPT and Claude.
  • Multi-site setup
    Publish and manage multiple independent, public-facing documentation sites from a single ClickHelp portal.

Analysis of AWS Cloud9

Overall verdict

  • AWS Cloud9 is generally considered a good option for developers, especially those working within the AWS ecosystem. Its cloud-based nature allows for easy access from anywhere, and the environment simplifies the process of scaling applications. However, for developers not working with AWS services, or those who prefer offline development, it might not be the ideal choice.

Why this product is good

  • AWS Cloud9 is a cloud-based integrated development environment (IDE) that is particularly beneficial for developers who need a robust and flexible environment. It offers seamless integration with AWS services, making it easier to develop, test, and deploy applications in the cloud. Cloud9 supports a wide array of programming languages, provides tools for real-time collaboration, and includes features like code hinting, debugging, and the ability to work on serverless applications.

Recommended for

  • Developers who frequently use AWS services
  • Teams that require real-time collaboration on code
  • Developers who need a browser-based IDE
  • Those looking to leverage the power of serverless computing within AWS

AWS Cloud9 videos

Introducing AWS Cloud9 - AWS Online Tech Talks

More videos:

  • Review - Introduction to AWS Cloud9

ClickHelp videos

ClickHelp Review - GreeneStep

More videos:

  • Review - ClickHelp 3 Minute Overview
  • Review - ClickHelp - Professional Online Documentation Tool Introduction
  • Review - ClickHelp - Professional Online Documentation Tool Introductionv

Category Popularity

0-100% (relative to AWS Cloud9 and ClickHelp)
IDE
100 100%
0% 0
Knowledge Management
0 0%
100% 100
Text Editors
100 100%
0% 0
Document Management
0 0%
100% 100

Questions & Answers

As answered by people managing AWS Cloud9 and ClickHelp.

What makes your product unique?

ClickHelp's answer:

ClickHelp stands out for its combination of advanced features, ease of use, and focus on enhancing collaboration and productivity in technical writing teams.

Why should a person choose your product over its competitors?

ClickHelp's answer:

ClickHelp is a comprehensive, AI-powered SaaS documentation platform that distinguishes itself through specialized features for authoring, automation, and modern AI compatibility.

How would you describe the primary audience of your product?

ClickHelp's answer:

The primary audience for ClickHelp consists of technical writing teams and software companies of all sizes that require a professional solution for creating, hosting, and delivering documentation.

User comments

Share your experience with using AWS Cloud9 and ClickHelp. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare AWS Cloud9 and ClickHelp

AWS Cloud9 Reviews

8 Best Replit Alternatives & Competitors in 2022 (Free & Paid) - Software Discover
AWS cloud9 is a cloud-based integrated development environment (Ide) That lets you write, run, and debug your code with just a browser. AWS cloud9 amazon web services.
Top 10 Visual Studio Alternatives
AWS Cloud9 is a cloud-based coordinated advancement system. It is a server that allows the users to type, initiate or operate and repair the code by only using the browser. It contains an editor program for code, error-removing system, and endpoint. Cloud9 has all the important tools for general programming languages, that includes,
12 Best Online IDE and Code Editors to Develop Web Applications
There are no additional charges for using Cloud9. You can connect Cloud9 to an existing/new AWS compute instance, and you pay only for that instance. Itโ€™s also possible to connect to a third-party server over SSH โ€” for exactly no fee! ๐Ÿ™‚
Source: geekflare.com
Ruby IDE: The 9 Best IDEs for Ruby on Rails Development
Here we are talking about a different animal all together โ€“ Cloud9. Cloud9 offers development environment for almost all programming languages including Ruby. Cloud9 is fast becoming popular among medium to large enterprises and companies like Heroku, Soundcloud, Mailchimp and Mozilla etc. are already using Cloud9.
Source: noeticforce.com

ClickHelp Reviews

  1. Matt Foster
    ยท Documentation Lead at Nimbus Software Solutions ยท
    A Game changer for my team

    ClickHelp has completely transformed how our team handles technical documentation. As the Documentation Lead at Nimbus Software Solutions, I oversee content creation for multiple SaaS products, and we needed a tool that was both powerful and user-friendly. ClickHelp delivered on both fronts.

    The interface is clean and intuitive, which made onboarding easyโ€”even for team members new to documentation platforms. Features like single-sourcing, version control, and real-time collaboration have improved our workflow. We also appreciate the customization options that let us maintain a consistent brand voice across all our content.

    Publishing is fast and seamless, and the platformโ€™s performance is reliable even with large documentation sets. Plus, ClickHelpโ€™s support team has been responsive and knowledgeable whenever we needed help.

    ๐Ÿ Competitors: Confluence, MadCap Flare, HelpNDoc
  2. Grace Dunce
    ยท Senior technical writer at Tech Networks ยท
    It helps us a lot

    I like ClickHelp as we (my team) created a huge database with this tool and all the content is reusable. That makes the work simpler. We leave comments right inside the topic like in Google Docs. That is perfect! Nothing gets lost. The tool is cloud-based. So, we can work from any place. It happens that I make corrections during my weekend from home. It saves me from the necessity rush to the office. The portal is protected by a password. You may give access to your portal to your colleagues or readers and their permissions will be different. For us, the main advantage is that everything is in order and under control now.

    ๐Ÿ Competitors: MadCap Flare, Paligo
    ๐Ÿ‘ Pros:    Simple|Intuitive|Reasonable pricing|Feature rich
    ๐Ÿ‘Ž Cons:    None so far
  3. Mark
    ยท Technical Writer at Freelance ยท
    Great tool!

    I started to use ClickHelp a couple of years ago. So far it is the only service that gives me the ability to create several manuals from one and the same source. I create the initial document that contains all the information and then generate different outputs hiding and showing some parts of the document. I do not have to copy and paste the passages all the time. One more thing I love is the branding. As a freelancer, I am often engaged in several projects. So I have to take care of the consistency and corporate identity of my documentation for each project. Each company has its own rules. For ClickHelp it is not a problem. What I enjoy as well is that when something goes wrong I can get back to the exact version of the document that I need. All the changes are saved in the version history.

    ๐Ÿ Competitors: Paligo
    ๐Ÿ‘ Pros:    Reliable|Feature rich|Convenient|Good price

Best 25 Software Documentation Tools 2023
ClickHelp is a cloud-based documentation tool that allows businesses to create, manage, and publish online documentation, knowledge bases, user manuals, and help systems for their products or services.
Source: www.uphint.com
19 Best Online Documentation Software & Tools for 2023
ClickHelp offers a holistic solution for all your documentation needs. Right from authoring and hosting to publishing, ClickHelp assists you across all stages of the document-building process. Collaboration is a breeze for teams as they can work collectively on articles, track historical changes, and stay on top of all activities through internal comments.

Social recommendations and mentions

Based on our record, AWS Cloud9 seems to be a lot more popular than ClickHelp. While we know about 39 links to AWS Cloud9, we've tracked only 3 mentions of ClickHelp. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AWS Cloud9 mentions (39)

  • Serverless Data Processing on AWS : AWS Project
    AWS Cloud9 is a cloud-based integrated development environment (IDE) that lets you write, run, and debug your code with just a browser. It includes a code editor, debugger, and terminal. Cloud9 comes pre-packaged with essential tools for popular programming languages and the AWS Command Line Interface (CLI) pre-installed so you donโ€™t need to install files or configure your laptop for this workshop. Your Cloud9... - Source: dev.to / over 1 year ago
  • Codespaces but open-source, client-only, and unopinionated
    AWS has Cloud9[1] though it's worth pointing out that it's not an exact a 1:1 and may require some elbow grease to use in the same manner[2]. 1. https://aws.amazon.com/cloud9/ 2. https://aws.amazon.com/blogs/architecture/field-notes-use-aws-cloud9-to-power-your-visual-studio-code-ide/ (2021). - Source: Hacker News / about 3 years ago
  • How does working with files through AWS work, do you save them onto the AWS console?
    If you just want to run an IDE for Python in the cloud, take a look at AWS Cloud9 (that would cost something however). You could get your code into AWS and sync your local changes using a source code repository, e.g. On GitHub or GitLab. Source: about 3 years ago
  • Best web-based IDEs?
    Not sure why you won't use replit but AWS has Cloud9 https://aws.amazon.com/cloud9/. Source: over 3 years ago
  • Taking my AWS CCP Exam today, any additional notes help, feel pretty good about the information Iโ€™ve reviewed, but please feel free to drop advice or notes.
    As I mentioned in a previous post, cloud9 was not in the course I was studying from, and not in the practice exams I solved. It came in my exam. Https://aws.amazon.com/cloud9/. Source: over 3 years ago
View more

ClickHelp mentions (3)

  • 7 Best Alternatives To MadCap Flare
    Clickhelp ClickHelp is an good option for companies looking for a new help authoring tool. ClickHelp is an up-to-date cloud-based documentation platform for teams who want to create, host, and maintain online software guides, knowledge bases, context help, and instructions. ClickHelp lets you to collaborate effectively with subject matter experts using the online portal, and publish documentation to a range of... - Source: dev.to / over 3 years ago
  • Good documentation platforms
    I use ClickHelp, it provides all features you mentioned. You can learn more here: https://clickhelp.com/. Source: over 4 years ago
  • Technical Writing Tools
    I used to work with Oxygen XML Author and easyDITA, which would be too expensive and might be overkill imo, so I was thinking about Madcap Flare or ClickHelp. Source: over 5 years ago

What are some alternatives?

When comparing AWS Cloud9 and ClickHelp, you can also consider the following products

Codeanywhere - Codeanywhere is a complete toolset for web development. Enabling you to edit, collaborate and run your projects from any device.

MadCap Flare - Documentation for Any Audience, Language or Format

Koding - A new way for developers to work.

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Follett Destiny Library Manager - Follett Destiny Library Manager is a complete library management system that can be accessed from anywhere.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.