Software Alternatives & Startups

Atera VS MasterView

Compare Atera VS MasterView and see what are their differences

Atera logo Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

MasterView logo MasterView

Oil Production
  • Atera Action AI™
    Action AI™ //
    2024-06-13
  • Atera IT Automations
    IT Automations //
    2024-06-13
  • Atera Real-time Monitoring and Alerts
    Real-time Monitoring and Alerts //
    2024-06-13
  • Atera Helpdesk and Ticketing
    Helpdesk and Ticketing //
    2024-06-13

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including patch management, comprehensive reporting and analytics, real-time diagnostics and alerting, and more, enhanced by end-to-end AI capabilities. Combined with unlimited device management, Atera is the ideal solution for internal IT teams seeking to optimize workflows, reduce manual task load, and support seamless operations across the entire enterprise.

Not present

Atera features and specs

  • Remote Monitoring
  • Help desk
  • IT Asset Management
  • Network Monitoring
  • Remote Desktop Access
  • Remote Control
  • Patch Management

MasterView features and specs

  • User-Friendly Interface
    MasterView offers an intuitive and easy-to-navigate interface, which can enhance user experience and reduce the learning curve for new users.
  • Comprehensive Reporting
    The platform provides robust reporting tools, allowing users to generate detailed reports and gain valuable insights into their operations.
  • Customizability
    Users can customize views and dashboards to better align with their specific needs and preferences, enhancing productivity and efficiency.
  • Integration Capabilities
    MasterView can integrate with other software and tools, facilitating seamless data exchange and process automation.
  • Cloud-Based Access
    Being a cloud-based platform, MasterView offers the flexibility of accessing data and reports from anywhere with an internet connection.

Possible disadvantages of MasterView

  • Cost
    The platform might be costly for small businesses or startups, as subscription fees and additional costs can add up.
  • Complexity for New Users
    Despite its user-friendly interface, the platform may still have a steep learning curve for users who are not tech-savvy.
  • Customization Limitations
    While customizable, there might be limitations to the extent of customization possible, which may not meet all user requirements.
  • Reliance on Internet Connectivity
    As a cloud-based solution, MasterView requires a stable internet connection; disruptions can hinder accessibility and productivity.
  • Support Response Time
    Users might experience delays in receiving support or resolving issues, which can be frustrating if technical problems arise.

Analysis of Atera

Overall verdict

  • Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

  • Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

    Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

Atera videos

Enter a new era of AI-powered IT with Atera

More videos:

  • Tutorial - Here's how to streamline your IT workflow - go to: Atera.com
  • Tutorial - Trapp - Atera Customer Stories
  • Tutorial - AI Explainer
  • Review - Atera Review 2024 - Best Remote Monitoring and Management Software (RMM)
  • Review - Atera Review - An in depth look at the PSA and RMM for MSPs
  • Review - Atera Review: The best all in one solution
  • Review - Atera Review: Atera, Dump the other options

MasterView videos

Taking control of data processing & review - MasterView Software Demo 2

Category Popularity

0-100% (relative to Atera and MasterView)
Monitoring Tools
85 85%
15% 15
IT Management
100 100%
0% 0
Project Management
0 0%
100% 100
Patch Management
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Atera and MasterView

Atera Reviews

  1. Frank Richards
    · Developer at RisingMax - IT Consulting ·
    Great tool!

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to optimize their IT management.

    Pros:    Improved efficiency|User friendly interface|Proactive monitoring
    Cons:    Learning curve|Limited customization

HWMonitor Review & Alternatives for 2023
The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The remote systems being monitored do need to have agent software installed, however. The MSPs managers and technicians access the Atera dashboard through any...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required, and gain access to all Atera has to offer!
12 Best RMM Software and Tools for 2021
Atera RMM is widely regarded as one of the best remote monitoring platforms for MSPs on the market. Atera can automatically scan a network for devices and add them to the platform for monitoring. The scanning is continuous so that any other devices added after the initial setup are also discovered.
8 Best RMM Software and Tools
Atera is an IT management company based in Tel Aviv, Israel. They develop Atera’s RMM software, which is an all-in-one solution, combining the traditional RMM with Professional Services Automation (PSA), remote access, billing, and reporting into a single platform. Atera is one of the most comprehensive RRM tools on the market.
Source: www.pcwdld.com
Top IT Management Software 2021
Large companies tend to have employees in a variety of locations around the world that need IT support. Atera offers remote monitoring and management options, so your IT team can keep an eye on operations wherever they are. Alerts are delivered in real-time. You’ll know about problems as they arise and can mobilize your IT team quicker to respond to them.

MasterView Reviews

We have no reviews of MasterView yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Atera seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Atera mentions (5)

  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago
  • Phone Support
    Sharon from Atera here! - while we do not provide phone support we do offer live chat support with under 1 minute response time, for urgent matter it's advised to use that channel. You can reach the chat support from our website, atera.com (bottom right corner) or from within the app. If there is an issue you struggle with at the moment and you feel you're not getting the proper assistance, DM me ticket details... Source: about 4 years ago
  • Password Reset
    Weird... As long as your email client isnt blocking the email I have absolutely no idea. Try using the live chat on the bottom right of the website. Source: over 4 years ago

MasterView mentions (0)

We have not tracked any mentions of MasterView yet. Tracking of MasterView recommendations started around Mar 2021.

What are some alternatives?

When comparing Atera and MasterView, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Petrel E&P Software Platform - The Petrel E&P software platform enables discipline experts to work together to make the best possible decisions throughout the asset lifecycle.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Enertia - Oil and Gas Back Office

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

myQuorum - myQuorum, a program for modeling and simulating chemical reactions, designed to help chemical process engineers and students work on chemical process modeling, simulation and optimization projects within a user-friendly environment.