Software Alternatives, Accelerators & Startups
Register | Login

Asterisk VS CloudTalk

Compare Asterisk VS CloudTalk and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. Itโ€™s affordable, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Asterisk logo Asterisk

An open source telephony switching and private branch exchange service for Linux.

CloudTalk logo CloudTalk

Work locally, grow globally
  • Asterisk Landing page
    Landing page //
    2021-08-01
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

Asterisk

Website
asterisk.org
Pricing URL
-
$ Details
Platforms
-
Release Date
-
Edit details

CloudTalk

Website
cloudtalk.io
Pricing URL
Official CloudTalk Pricing
$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March
Startup details
Country
Slovakia
Edit details

Asterisk features and specs

  • Open Source
    Asterisk is open-source software, which means it is free to use and can be modified according to your needs.
  • Highly Customizable
    Asterisk offers extensive configuration options and flexibility, allowing you to tailor the system to your specific requirements.
  • Large Community
    There is a large and active community of users and developers who contribute to the project, offer support, and develop plugins and extensions.
  • Wide Range of Features
    Asterisk supports a vast array of telephony features such as voicemail, call conferencing, IVR, call recording, and many more.
  • Compatibility
    Asterisk is compatible with a wide range of hardware and other software, including SIP phones, gateways, and other VoIP systems.
  • Scalability
    Asterisk can scale from a small office setup to a large enterprise environment, handling thousands of concurrent calls.

Possible disadvantages of Asterisk

  • Complexity
    Asterisk can be complex to set up and configure, requiring a steep learning curve and a good understanding of telephony concepts.
  • Maintenance
    Regular maintenance and updates are necessary to keep Asterisk secure and running efficiently, which can require significant time and expertise.
  • Documentation Variability
    While there is extensive documentation available, the quality and comprehensiveness can vary, potentially making troubleshooting difficult.
  • Resource Intensive
    Asterisk can be resource-intensive, requiring substantial server resources, especially in high-call-volume scenarios.
  • Security
    As with any open-source software, security is a concern, and it requires diligent monitoring and updating to protect against vulnerabilities.
  • Initial Setup Cost
    While the software itself is free, setting up an Asterisk system can involve significant initial costs for hardware, consultancy, and training.

CloudTalk features and specs

  • Call Recording
  • International Numbers
  • Automated Call Distribution
  • Interactive Voice Response
  • Call Forwarding
  • Click to Call

Analysis of CloudTalk

Overall verdict

  • CloudTalk is considered a strong choice for businesses that require a reliable and scalable cloud-based phone system with advanced features. Customer reviews generally highlight its ease of use, extensive functionality, and excellent customer support.

Why this product is good

  • CloudTalk is often praised for its user-friendly interface, robust features such as call analytics, CRM integrations, and automated call distribution. It is particularly beneficial for businesses looking to streamline their communication processes and improve customer service through a cloud-based phone system.

Recommended for

    CloudTalk is recommended for small to medium-sized businesses, contact centers, and enterprises that need a comprehensive virtual phone system. It's especially beneficial for those looking to enhance their customer support capabilities and improve internal communication.

Asterisk videos

+ Add

Asterisk Knee Braces Review

More videos:

  • Review - The Asterisk War Anime Review
  • Review - The Asterisk War Sucks [Part 1]

CloudTalk videos

+ Add

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Category Popularity

0-100% (relative to Asterisk and CloudTalk)

Asterisk

CloudTalk

Communication
30 30%
Communication
70% 70
VoIP
39 39%
VoIP
61% 61
Enterprise Communication
36 36%
Enterprise Communication
64% 64
Cloud Business Telephony
100 100%
Cloud Business Telephony
0% 0

User comments

Share your experience with using Asterisk and CloudTalk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Asterisk and CloudTalk

Asterisk Reviews

We have no reviews of Asterisk yet.
Be the first one to post

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you donโ€™t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. Itโ€™s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Social recommendations and mentions

Based on our record, Asterisk seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Asterisk mentions (4)

  • Trouble configuring asterix for home pbx with IP phone
    Retrieve the official files from asterisk.org, extract and change directories. Source: about 3 years ago
  • SIP server installation
    Perhaps asterisk / FreePBSX or similar would suite your goals? asterisk.org. Bit of a learning curve, but there is lots of documentation and examples too. Source: about 4 years ago
  • Looking for a Simple Texting Service
    Asterisk? Foss telephoniserver, been around for a long time so mature and solid https://asterisk.org. Source: over 4 years ago
  • Phone Scammer group's open directory
    These are all just sound files, and from what I can recall I'd bet at least 97% are the standard Asterisk (open source PBX software) set (probably core perhaps plus some extras en + es for some). -- It's certainly Alison's voice, and and all the same jokes are there (e.g. zombies, lotso-monkeys). Source: over 5 years ago

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

What are some alternatives?

When comparing Asterisk and CloudTalk, you can also consider the following products

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Kamailio - Kamailioยฎ (successor of former OpenSER and SER) is an open source SIP server released under...

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Loading...