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Aspect EQ Workforce Optimization Suite VS Mattersight Behavioral Analytics

Compare Aspect EQ Workforce Optimization Suite VS Mattersight Behavioral Analytics and see what are their differences

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Aspect EQ Workforce Optimization Suite logo Aspect EQ Workforce Optimization Suite

Workforce management, quality and performance management, analytics, cloud or on-premise

Mattersight Behavioral Analytics logo Mattersight Behavioral Analytics

Mattersight provides personality-based software applications.
  • Aspect EQ Workforce Optimization Suite Landing page
    Landing page //
    2023-04-01
  • Mattersight Behavioral Analytics Landing page
    Landing page //
    2023-07-03

Category Popularity

0-100% (relative to Aspect EQ Workforce Optimization Suite and Mattersight Behavioral Analytics)

Aspect EQ Workforce Optimization Suite

Mattersight Behavioral Analytics

Employee Scheduling
56 56%
Employee Scheduling
44% 44
Customer Support
34 34%
Customer Support
66% 66
Customer Service
52 52%
Customer Service
48% 48
Communication
49 49%
Communication
51% 51

User comments

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What are some alternatives?

When comparing Aspect EQ Workforce Optimization Suite and Mattersight Behavioral Analytics, you can also consider the following products

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

NICE Workforce Optimization - Learn how to increase productivity and manage better engagement with your employees. Provide the best service for your customers.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

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