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ArrowChat VS SendBird

Compare ArrowChat VS SendBird and see what are their differences

ArrowChat

ArrowChat is a jQuery based live chat software that uses PHP and mySQL.

Rating
0 reviews
Alternatives Is it good?
SendBird

SendBird is messaging-as-a-service.

Rating
0 reviews
Alternatives Is it good?
SIPNEX
Carrier-grade call tracking with dynamic number insertion, per-campaign tracking numbers, real-time CDRs, and A-level STIR/SHAKEN attestation. Know which campaigns drive calls. sponsored

Which is more popular?

Based on our record, SendBird seems to be a lot more popular than ArrowChat. While we know about 14 links to SendBird, we've tracked only 1 mention of ArrowChat.

social mentions
1 vs 14
Communication popularity
8% vs 92%
alternatives listed
25 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

ArrowChat
SendBird
Website arrowchat.com sendbird.com
Pricing —
Official pricing
Company — Startup from the United States · 100 - 249 employees · 2013
Listed in
Communication Chat SDK Voice And Messaging API Group Chat & Notifications +1
Chat SDK Communication Voice And Messaging API Messaging +1

Features and specs

What each product offers, as listed by its team.

ArrowChat 0 features
SendBird 7 features

No features have been listed yet.

  • Scalability
    SendBird supports enterprise-level scalability, enabling businesses to handle millions of users and messages with ease.
  • Feature-rich
    The platform offers a wide range of features including chat, voice, and video capabilities, as well as support for rich media, GIFs, and file sharing.
  • Customizability
    SendBird provides extensive APIs and SDKs that allow developers to customize and integrate the chat functionality seamlessly into their applications.
  • Robust moderation tools
    The service includes powerful moderation tools such as profanity filters, user banning, and admin message controls, which are essential for maintaining community standards.
  • Real-time messaging
    SendBird offers low-latency, real-time messaging that ensures a smooth and interactive user experience.
  • Cross-platform support
    SendBird is compatible with various platforms including iOS, Android, and web, which ensures a consistent user experience across devices.
  • Analytics and reporting
    The platform provides comprehensive analytics and reporting tools that help businesses gain insights into user behavior and engagement.

Possible disadvantages

  • Cost
    SendBird can be quite expensive, especially for startups and small businesses, with pricing plans that may not be feasible for all budgets.
  • Complex setup
    The platform's extensive features and customization options can result in a steep learning curve and a complex setup process for new users.
  • API limitations
    Some users have reported limitations and restrictions in the API that can hinder more advanced customizations and integrations.
  • Customer support
    While SendBird offers customer support, some users have experienced slower response times and less satisfactory support resolutions.
  • Third-party dependencies
    The platform's performance may be affected by third-party dependencies and integrations, which can introduce unpredictability in service reliability.

Analysis

An editorial look at what each product does well and who it suits.

ArrowChat
SendBird

Overall verdict

  • ArrowChat is a solid, self-hosted live chat solution ideal for social networks and community sites, offering Facebook-style chat functionality with strong customization and integration options at a one-time cost.

Why this product is good

  • One-time payment model rather than recurring subscription fees, making it cost-effective long term
  • Easy integration with popular platforms like WordPress, PHPFox, SocialEngine, and custom applications
  • Highly customizable appearance and functionality to match your site's branding
  • Provides a familiar Facebook-style chat bar experience that users find intuitive
  • Supports features like private messaging, group chat, and user presence indicators
  • Self-hosted, giving you full control over your data and privacy

Recommended for

  • Social networking websites and online communities
  • Website owners using CMS platforms like WordPress or SocialEngine
  • Developers who want a self-hosted chat solution with full data control
  • Businesses wanting a one-time purchase instead of ongoing subscription costs
  • Sites needing real-time user-to-user messaging functionality

Overall verdict

  • Yes, SendBird is considered a good option for those looking to implement reliable and feature-rich chat functionalities into their applications. Its user-friendly set-up, comprehensive features, and strong support make it a valuable tool for businesses of all sizes.

Why this product is good

  • SendBird is a widely recognized platform for integrating chat functionalities into apps and websites. It is praised for its scalability, robust features, ease of integration, and strong customer support. The platform supports various communication capabilities such as group chats, 1-on-1 messaging, and chat moderation tools, catering to different business needs across industries. Additionally, SendBird provides a comprehensive API and SDKs for smooth and efficient deployment, making it suitable for developers aiming for customizable chat solutions.

Recommended for

    SendBird is recommended for enterprises, startups, and developers looking to enhance user engagement on their platforms with real-time chat features. It is particularly beneficial for industries such as e-commerce, healthcare, social media, and any other vertical that requires efficient user communication solutions.

Videos

Walkthroughs and reviews on video.

ArrowChat 3 videos + Add
SendBird 2 videos + Add

ArrowChat REVIEW

More videos

  • - Arrowchat.com Review
  • - How to Install ArrowChat

Sendbird Launches the Sendbird Calls API for In-app Voice and Video

More videos

  • - The Beginning of SendBird and Entering Silicon Valley

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
ArrowChat
SendBird
8% 8%
Communication
92% 92%
100% 100%
Group Chat & Notifications
0% 0%
9% 9%
Chat SDK
91% 91%
14% 14%
Voice And Messaging API
86% 86%

User comments

Share your experience with using ArrowChat and SendBird. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

ArrowChat no reviews yet
SendBird no reviews yet

We have no reviews of ArrowChat yet. Be the first one to post

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

ArrowChat 1 mention
SendBird 14 mentions

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Alternatives to ArrowChat and SendBird

When comparing ArrowChat and SendBird, you can also consider the following products.

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