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AppFollow VS Review Monitoring

Compare AppFollow VS Review Monitoring and see what are their differences

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AppFollow logo AppFollow

AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy.

Review Monitoring logo Review Monitoring

Review monitoring helps restaurants and hotels aggregate their customer reviews
  • AppFollow Organic dashboard
    Organic dashboard //
    2024-04-25
  • AppFollow AI replies
    AI replies //
    2024-04-25
  • AppFollow Reply to reviews
    Reply to reviews //
    2024-04-25
  • AppFollow Agent Performance
    Agent Performance //
    2024-04-25
  • AppFollow Semantic analysis
    Semantic analysis //
    2024-04-25

AppFollow, the world’s leading AI-powered Review Management platform, offers a unique solution to manage user reviews, analyze user sentiment, and improve your app’s visibility. With AppFollow, you can harness the power of user feedback to keep your app visible in the app stores and climb the rankings.

The product suite includes:

  • One platform review management across all major app stores
  • Review management automation, tagging, and AI responses
  • Detailed analytics on user reviews, sentiment, app ranking, and competitors
  • Integrations with major services like Zendesk, Salesforce, Tableau, Helpshift and many others
  • Expert consultation team ready to help with app growth, audits, and market strategy

AppFollow is trusted by over 70,000 clients, including AppQuantum, Azur Games, Bitmango, Discord, Disney Streaming Services, Easybrain, Flo, G5, Game Insight, Gameloft, Huuuge Games, Kolibri Games, Lazada, Playrix, Riot Games, TechStyle Fashion Group, T-Mobile, Wargaming, and Zynga. See more here: https://appfollow.io/customers

Learn more about AppFollow and how it can help your apps reach the top ranks and maintain a happy user base by visiting our website: https://appfollow.io/

  • Review Monitoring Landing page
    Landing page //
    2021-10-24

AppFollow

Website
appfollow.io
Pricing URL
Official AppFollow Pricing
$ Details
freemium
Release Date
2015 January
Startup details
Country
Finland
State
Southern Finland
City
Helsinki
Founder(s)
Anatoly Sharifulin
Employees
50 - 99
Edit details

Review Monitoring

Website
review-monitoring.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

AppFollow features and specs

  • Comprehensive Analytics
    AppFollow provides extensive app performance metrics and detailed analytics, which can help users understand their app’s performance and user reviews in depth.
  • Review Management
    The platform offers robust review management tools, allowing users to monitor, analyze, and respond to user feedback directly from the dashboard, making customer interaction more streamlined.
  • Keyword Tracking
    AppFollow includes keyword tracking features that help users improve their app's visibility by identifying the most effective keywords for their app’s ASO strategy.
  • Competitor Analysis
    Users can track competitors' apps and get insights into their performance and strategies. This helps in making informed decisions to stay ahead in the market.
  • Integrations
    AppFollow supports integration with various tools and platforms like Slack, Zendesk, and others, facilitating smoother workflow and collaboration.

Possible disadvantages of AppFollow

  • Pricing
    The service can be quite expensive, especially for startups and small businesses that might find the cost prohibitive.
  • Complexity
    The platform can be complex to navigate for new users, with a steep learning curve that might require additional time and resources to fully utilize.
  • Customization Limitations
    Some users have noted that there are limitations in customizing reports and dashboards, which might not cater to all specific business needs.
  • Limited Free Plan
    The free plan offers very limited functionalities, which may not be sufficient for users who need more comprehensive features and insights.
  • Support Response Time
    There have been instances where users reported slower response times from customer support, which can be a drawback in time-sensitive situations.

Review Monitoring features and specs

  • Centralized Review Management
    Allows businesses to monitor reviews from multiple platforms in one centralized dashboard, making it easier to track and respond to customer feedback.
  • Timely Alerts
    Provides real-time notifications of new reviews, enabling a quick response to both positive and negative feedback which can improve customer satisfaction.
  • Analytical Insights
    Offers analytical tools to identify trends and sentiments in customer reviews, helping businesses make informed decisions to enhance their products or services.
  • Reputation Management
    Helps in managing online reputation by allowing businesses to address negative reviews promptly and showcase positive feedback, contributing to a positive brand image.
  • Improved Customer Engagement
    Facilitates direct engagement with customers by allowing responses to reviews, which can build stronger customer relationships and trust.

Possible disadvantages of Review Monitoring

  • Cost
    Review monitoring tools can be expensive, particularly for small businesses or startups with limited budgets.
  • Learning Curve
    May require time and effort to learn how to effectively use all the features and interpret the data provided by the platform.
  • Overwhelming Volume of Data
    Businesses may receive an overwhelming amount of data and notifications, making it challenging to prioritize and manage tasks efficiently.
  • Dependence on Technology
    Reliance on the software for monitoring reviews means businesses are vulnerable to system outages or technical issues.
  • Privacy Concerns
    Handling customer data across various platforms can raise privacy concerns and requires businesses to implement proper data protection measures.

Analysis of AppFollow

Overall verdict

  • Overall, AppFollow is highly regarded, especially by app developers and marketing teams looking for a centralized solution to manage app performance and user feedback. It offers a broad range of tools that cater to various facets of app development and marketing, making it a versatile choice for those in need of detailed analytics and effective review management.

Why this product is good

  • AppFollow is considered a valuable tool for app developers and marketers because it provides comprehensive app tracking, analytics, and review management. It helps users monitor app store performance, gather user feedback, and optimize app visibility with features like keyword tracking and ASO tools. Users appreciate its user-friendly interface and integration capabilities with platforms such as Slack, Zendesk, and others.

Recommended for

  • Mobile app developers
  • Product managers
  • Marketing teams
  • ASO specialists
  • Customer support teams focusing on app feedback

AppFollow videos

+ Add

ASO Tool for Keyword Research (AppFollow Review)

More videos:

  • Review - Intro to AppFollow Review Management Tools
  • Review - AppFollow and Slack Integration for App Review Management

Review Monitoring videos

+ Add

Review Monitoring

More videos:

  • Review - Fake Product Review Monitoring

Category Popularity

0-100% (relative to AppFollow and Review Monitoring)

AppFollow

Review Monitoring

Developer Tools
100 100%
Developer Tools
0% 0
Reputation Management
0 0%
Reputation Management
100% 100
App Reviews
100 100%
App Reviews
0% 0
Online Reviews
0 0%
Online Reviews
100% 100

Questions and Answers

As answered by people managing AppFollow and Review Monitoring.

How would you describe your primary audience?

AppFollow's answer

Customer Support Managers/ Product Managers/ Mobile Marketers/ Mobile App Developers

User comments

Share your experience with using AppFollow and Review Monitoring. For example, how are they different and which one is better?
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What are some alternatives?

When comparing AppFollow and Review Monitoring, you can also consider the following products

Appbot - AI-powered sentiment analysis & text mining for app reviews and customer feedback. Appbot helps Product, Marketing & Support teams improve faster.

Starloop - Manage your online reputation and get reviews with our automated software. Plus, one tree planted for every online review! Check out Starloop today.

App Annie - App Annie is a marketing analytics tool available for apps of all kinds. With App Annie, you can track sales, traffic, and a variety of other factors pertinent to monitoring an app's trajectory.

Reputon - Collect, improve, manage and display Google, Facebook, Trustpilot, Yelp & Amazon reviews on Shopify merchant store, avoid negative reviews. Testimonials and feedback to boost your website SEO.

appfigures - Cross-platform app store analytics for all of your mobile apps.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

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