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amoCRM VS EspoCRM

Compare amoCRM VS EspoCRM and see what are their differences

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amoCRM logo amoCRM

amoCRM is the world’s first messaging-powered CRM.

EspoCRM logo EspoCRM

EspoCRM is open source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type.
  • amoCRM Landing page
    Landing page //
    2023-07-11

amoCRM is the world's first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails, and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love its powerful analytics, reporting, and automation tools. It's the perfect messenger-based sales solution for entrepreneurs and SMBs.

  • EspoCRM Landing page
    Landing page //
    2022-08-05

EspoCRM is a web-based application designed with the needs of startups, small and mid-size companies in mind. The software offers a wide range of features for automating every aspect of your business - from simple management of customer interactions and monitoring of the deal progress to advanced reporting and business process automation. It creates a unique and collaborative working environment for your employees with access all the necessary data at any time and from any place.

amoCRM

Website
amocrm.com
Pricing URL
Official amoCRM Pricing
$ Details
paid Free Trial $15.0 / Monthly
Platforms
Browser Cross Platform iOS Android Web Mac OSX Windows Chrome OS Linux Google Chrome Firefox iPhone Safari Facebook Messenger Telegram
Release Date
2004 January
Edit details

EspoCRM

Website
espocrm.com
Pricing URL
-
$ Details
free
Platforms
REST API PHP JavaScript NGINX
Release Date
2014 February
Edit details

amoCRM features and specs

  • User-Friendly Interface
    amoCRM features an intuitive and easy-to-navigate interface that allows users to quickly adapt to the platform and manage customer relationships effectively.
  • Integration Capabilities
    The CRM supports numerous integrations with third-party applications and services such as Google Workspace, Mailchimp, and various social media platforms, enhancing its functionality.
  • Customizable Pipelines
    amoCRM offers customizable sales pipelines, allowing businesses to tailor the CRM to match their specific sales processes and workflows.
  • Mobile App
    The platform provides a robust mobile app, enabling users to access and manage their CRM data on-the-go, ensuring productivity outside the office.
  • Automated Workflows
    amoCRM includes automation features that can streamline repetitive tasks, such as follow-up emails and task assignments, saving time and increasing efficiency.

Possible disadvantages of amoCRM

  • Limited Advanced Features
    Compared to some competitors, amoCRM may lack certain advanced features needed by larger enterprises, such as advanced reporting and analytics.
  • Cost
    While amoCRM offers a range of pricing plans, its cost may be prohibitive for smaller businesses or startups with limited budgets.
  • Learning Curve for Automation
    The automation features, while powerful, can have a steep learning curve for new users who are not familiar with setting up automated workflows.
  • Customer Support
    Some users have reported that customer support can be slow to respond and may not always provide the most helpful solutions to issues.
  • Customization Limitations
    While there are many customization options, there are limitations that may restrict highly specific or unique business needs.

EspoCRM features and specs

  • Sales management
    Quotes, Sales Orders, Invoices
  • Marketing Automation
    Campaigns, Email Templates, Target Lists
  • Customer Support
    Customer Portals
  • Inventory Managment
    Products & Product Catalogs
  • Telephony
    Voip Integration, Voice Messages, Inbound & Outbound Calls
  • Team Collaboration
    Real-time Notifications, Stream, Shared Calendars
  • Reports & analytics
    Grid & List Reports, Revenue Forecasts
  • Data Synchronization
    Google Contacts & Calendar, Outlook Contacts & Calendar

Analysis of amoCRM

Overall verdict

  • amoCRM is generally considered to be a good CRM solution, particularly for businesses seeking a straightforward and effective way to manage their sales processes. Its ease of use, combined with powerful automation features, makes it a robust option for many organizations.

Why this product is good

  • amoCRM is renowned for its user-friendly interface, making it accessible even for users without a technical background. It offers a variety of features tailored for small to medium-sized businesses, such as an easy-to-navigate sales pipeline, customizable leads, and integrations with popular communication tools like email, phone, and social media. Its ability to automate routine sales tasks and provide insightful analytics helps sales teams enhance their efficiency and effectiveness.

Recommended for

    amoCRM is recommended for small to medium-sized businesses that need a comprehensive CRM to manage their sales processes efficiently. It is particularly beneficial for organizations that value integrations with communication tools, require automation features, and appreciate a user-friendly interface.

Analysis of EspoCRM

Overall verdict

  • EspoCRM is a robust and versatile CRM solution that is well-suited for organizations looking for an open-source option with customizable features. It is generally positively reviewed for its ease of use and the value it provides at a competitive cost.

Why this product is good

  • EspoCRM is considered a good choice because it offers a user-friendly interface, a variety of features that cater to small and medium-sized businesses, and it is highly customizable. It allows businesses to manage their relationships and automate workflows effectively. Additionally, it is open-source, which provides flexibility in terms of development and integration with other tools and systems.

Recommended for

  • Small to medium-sized businesses
  • Organizations looking for an open-source CRM solution
  • Companies requiring a customizable CRM system
  • Businesses that need workflow automation and efficient relationship management
  • Teams looking for an easy-to-use interface with good community and support options

amoCRM videos

+ Add

Product overview of amoCRM

EspoCRM videos

+ Add

Using EspoCRM

More videos:

  • Review - EspoCRM - General Overview | CRM
  • Review - Workflow in EspoCRM | Powerful Automation in your Business

Category Popularity

0-100% (relative to amoCRM and EspoCRM)

amoCRM

EspoCRM

CRM
35 35%
CRM
65% 65
Sales
21 21%
Sales
79% 79
Sales Workflow
25 25%
Sales Workflow
75% 75
Small Business CRM
55 55%
Small Business CRM
45% 45

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare amoCRM and EspoCRM

amoCRM Reviews

We have no reviews of amoCRM yet.
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EspoCRM Reviews

  1. Jerry Hamilton
    · Marketing Manager ·
    A convenient CRM platform for lead management and marketing

    We use EspoCRM to solve many tasks. In particular, the marketing department actively uses this platform for lead storage, contact management and email automation.

    🏁 Competitors: Zoho CRM, HubSpot CRM
    👍 Pros:    A wide range of tools|Customization and automation capabilities|An active community
    👎 Cons:    A limited list of integrations with popular services and apps

What are some alternatives?

When comparing amoCRM and EspoCRM, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

HubSpot CRM - Free CRM software for small businesses.

Keap - Grow Sales. Save Time. Get Organized.

Less Annoying CRM - A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.

Mautic - Mautic is marketing automation software (email, social, & more).

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