AMC Technology VS ScienceSoft
Compare AMC Technology VS ScienceSoft and see what are their differences
Remote support software that just works. Securely access attended or unattended computers from anywhere.
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AMC Technology
Cdw
Ingram Micro
CompuCom
Eide Bailly
workMETHODS
AdvanceNet
Long View Systems
ScienceSoft
AWS Managed Services
Sirius
Essintial
Straight North
Dunn Solutions Group
Optimum No-Code ERP
CompuData
AMC Technology orchestrates the technology behind exceptional contact center experiences โ connecting CRM, telephony, AI, and real-time transcription so voice and AI initiatives actually make it to production. Backed by 30+ years of experience and Forward-Deployed Engineers who own delivery end-to-end, AMC helps enterprises modernize without ripping out what already works.
AMC Technology ScienceSoftAMC Technology's answer
Customers include Alghanim Industries, CAA Club Group, Carnival Cruise Lines, Continental, CPS Energy, and Maui Jim.
AMC Technology's answer
Most contact center vendors sell a fixed platform and expect the surrounding systems to adapt to it. AMC Technology takes the opposite approach: it orchestrates atop whatever CRM, telephony, and AI systems a business already has, so a contact center can add new capabilities, like real-time transcription or AI-assisted routing, without replacing existing infrastructure. Each deployment is configured around a specific environment rather than built from a standard template.
AMC Technology's answer
AMC Technology is built to be extended over time rather than rebuilt: adding a use case, switching carriers, or adopting a new AI provider means reconfiguring an existing orchestration layer instead of commissioning a new custom integration. For end users, this typically shows up as fewer call transfers and less repeated information, since CRM, telephony, and AI systems share context in real time instead of operating separately.
AMC Technology's answer
AMC Technology is used by enterprise contact centers running Salesforce alongside a telephony or CCaaS platform such as Avaya or Cisco. Buyers are typically Salesforce Admins, Architects, CRM Directors, Contact Center Technology Leaders, and CIOs/CTOs; end users are the contact center agents and customers whose calls are routed and supported through the platform.
AMC Technology's answer
AMC Technology was founded in 1995, focused on integrating contact center and CRM systems so customer information carries across departments and platforms during a call. Over three decades, that work expanded into DaVinci, an orchestration platform connecting CRM, telephony, and AI systems in real time.
AMC Technology's answer
DaVinci orchestrates across CTI, SIP, and cloud contact center protocols, connecting CRM platforms (including Salesforce) with telephony systems (including Avaya and Cisco), CCaaS providers, and AI/speech-to-text services.
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AWS Managed Services - Managed Services
Ingram Micro - Delivering global technology and supply chain services to support cloud aggregation, data center management, logistics, technology distribution, mobility device life-cycle and training.
Sirius - An open-source clone of Siri from UMICH
CompuCom - Technology Solutions for the Digital Workplace
Essintial - A national provider of IT infrastructure services and support solutions, providing nationwide next-day service and same-day service to 30,000+ locations.