Alfresco One

Website

docs.alfresco.com

Pricing URL

-

$ Details

-

Platforms

-

Categories

#Help Desk And Ticketing #Help Desk #Customer Support #Ticketing System

SetMe

Website

setme.net

Pricing URL

Official SetMe Pricing

$ Details

paid Free Trial $33.0 / Monthly (Solo: 200 unattended devices; Pro ($41/month): unlimited)

Platforms

Windows MacOS

Categories

#Remote Desktop #Remote PC Access #Customer Support #Support #Remote Support

Alfresco One features and specs

• Open Source
  Alfresco One is based on an open-source model, which means it offers greater flexibility and allows customization to suit specific business requirements.
• Extensive Features
  It provides a wide range of features, including document management, collaboration tools, and workflow automation, enabling comprehensive content management.
• Scalability
  The platform is highly scalable, making it suitable for both small businesses and large enterprises as they grow.
• Strong Community Support
  Being open-source, Alfresco has a strong community of developers and users who contribute to its development and provide user support.
• Integration Capabilities
  Alfresco One can be easily integrated with other business applications, enhancing its functionality and enabling a seamless workflow.
• Compliance and Security
  The system includes robust security features and helps businesses comply with various regulatory requirements.

Possible disadvantages of Alfresco One

• Complexity
  Alfresco One can be complex to set up and configure, requiring technical expertise, which may not be suitable for non-technical users.
• Cost
  While the core is open-source, advanced features and enterprise support require a paid subscription, which can be expensive.
• Learning Curve
  Due to its extensive features and complexity, there can be a steep learning curve for new users and administrators.
• Performance
  Some users report performance issues, especially with large document libraries or complex workflows.
• Customization Challenges
  Customization and integration can be challenging and may require experienced developers to implement effectively.
• Support Limitations
  Community support, while strong, may not always meet enterprise-level needs unless you opt for the paid support packages.

SetMe features and specs

• Multi-session handling
  Access and control an unlimited number of remote computers simultaneously
• Unattended access
  Access unattended Windows or Mac computers and keep your own devices at hand when working from another location
• Admin privileges
  Enable admin mode to install software, switch OS users, and control UAC prompts
• Restart and auto-reconnect
  Restart the remote computer in either normal or safe mode and automatically reconnect
• Drag-and-drop file transfer
  Drag-and-drop objects between the connected computers regardless of the operating system
• Multi-window control
  Manage and switch between all of the connected computers at the same time
• Text chat
  Communicate with the remote user via text chat directly in the Expert console or remote desktop window

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