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3CX VS opensips

Compare 3CX VS opensips and see what are their differences

3CX logo 3CX

Hosted PBX with CRM integration and mobile apps

opensips logo opensips

OpenSIPS (Open SIP Server) is a mature Open Source implementation of a SIP server.
  • 3CX Landing page
    Landing page //
    2023-02-09
  • opensips Landing page
    Landing page //
    2023-05-05

3CX features and specs

  • Cost-Effective
    3CX offers competitive pricing compared to traditional PBX systems, helping businesses save on operational costs.
  • Flexibility
    Supports multiple platforms including Windows, Linux, and cloud-based environments, allowing for versatile deployment options.
  • Ease of Use
    Provides an intuitive interface and easy-to-follow setup processes, making it accessible for users without advanced technical knowledge.
  • Unified Communication
    Combines voice, video, messaging, chat, and presence into one platform, streamlining communications within businesses.
  • Scalability
    Easily scalable to accommodate growing businesses, with the capability to add or remove extensions and features as needed.
  • Integrated Features
    Includes features such as call forwarding, voicemail to email, web conferencing, and CRM integrations to boost productivity.
  • Remote Work Support
    Offers WebRTC technology and mobile apps, enabling employees to work remotely while staying connected to the office system.
  • Security
    Implements robust security measures like SRTP encryption and a built-in firewall to protect communications.

Possible disadvantages of 3CX

  • Initial Setup
    While generally user-friendly, the initial setup can be complex and may require a certain level of technical expertise.
  • Ongoing Maintenance
    Regular updates and maintenance are needed to keep the system secure and functional, which can be time-consuming.
  • Limited Customer Support
    Support options can be limited, especially for smaller businesses or those not subscribed to premium support plans.
  • Compatibility Issues
    May face compatibility challenges with certain legacy systems or specific hardware, requiring additional configuration or replacement.
  • Third-Party Dependence
    Many features and integrations depend on third-party services, which can lead to additional costs and potential reliability concerns.
  • Licensing Model
    The licensing model can be complex and may not be as straightforward as other communication solutions, potentially leading to cost overruns.
  • Learning Curve
    Users might face a learning curve when adapting to the new system, particularly if they are accustomed to traditional PBX systems.

opensips features and specs

  • Scalability
    OpenSIPS is designed to handle large volumes of SIP traffic efficiently, making it ideal for scaling VoIP infrastructures.
  • Flexibility
    The platform offers extensive customization through its scripting language, allowing users to tailor the behavior and features to specific requirements.
  • Feature-Rich
    OpenSIPS supports a comprehensive set of SIP features and modules, enabling varied functionalities for VoIP applications.
  • Open Source
    As an open-source project, OpenSIPS allows developers to modify the source code, fostering innovation and adaptation to specific needs.
  • Robust Community
    OpenSIPS has a strong community and extensive documentation, facilitating support, collaboration, and shared knowledge.

Possible disadvantages of opensips

  • Complexity
    The system can be complex to configure and manage, particularly for users unfamiliar with SIP or without extensive experience.
  • Steep Learning Curve
    New users might find OpenSIPS challenging to learn due to its intricate scripting and configuration requirements.
  • Limited GUI Options
    While some GUI management tools exist, they may not cover the full spectrum of configuration needs compared to command-line scripting.
  • Resource Intensive
    Running OpenSIPS in high-load scenarios may require significant system resources for optimal performance.
  • Support
    While community support is robust, official paid support options are limited compared to commercial products.

Analysis of 3CX

Overall verdict

  • 3CX is generally considered a good option for businesses seeking a reliable and comprehensive VoIP solution. Its scalability makes it suitable for small businesses and large enterprises alike, and its focus on providing a seamless user experience has made it a popular choice in the VoIP market. However, as with any product, it's important to evaluate your specific needs to ensure it aligns with your business requirements.

Why this product is good

  • 3CX is a versatile and cost-effective communication solution known for its ease of use, robust feature set, and flexibility. It supports multiple platforms, including Windows, Linux, and cloud-based systems, which allows businesses to manage their phone systems in a way that best suits their operational needs. It offers features such as video conferencing, call center operations, live chat, and the integration of mobile apps, which enhance communication efficiency and collaboration within organizations.

Recommended for

  • Small to medium-sized businesses looking for an affordable and scalable communication solution.
  • Enterprises in need of a unified communication system that integrates with existing infrastructure.
  • Organizations seeking a platform with advanced features such as video conferencing, mobile apps, and live chat capabilities.

3CX videos

3CX Voip Phone System-overview and review-Free Version

More videos:

  • Review - 3CX Phone System 12 Review
  • Review - Overview of 3CX Phone System Version 15 Free Edition

opensips videos

OpenSIPS by Bogdan-Andrei Iancu, Founder and Developer at OpenSIPS Project

More videos:

  • Review - OpenSIPS Kick Start

Category Popularity

0-100% (relative to 3CX and opensips)
Communication
96 96%
4% 4
Enterprise Communication
VoIP
93 93%
7% 7
Call Center Software
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 3CX and opensips

3CX Reviews

Teliqon vs 3CX: Cloud Communication Without Self-Hosted Complexity
3CX is a software-based PBX that can be deployed in the cloud, on-premise, or in private environments such as AWS, Azure, or self-hosted servers. While flexible, it requires customers to manage infrastructure, configure SIP trunks, and maintain the system.
Source: teliqon.io
10 BEST VoIP Software 2020 | Free & Commercial Voice Over IP Tools
3CX is a VoIP phone. It is available on-premises for Linux as well as Windows. On the cloud deployment is available with your Google, Amazon, or Azure account. It has features of self-installation and management. Its mobile app is available for Android and iOS devices.

opensips Reviews

We have no reviews of opensips yet.
Be the first one to post

Social recommendations and mentions

Based on our record, 3CX should be more popular than opensips. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

3CX mentions (3)

  • Facebook Messaging App Review Fails
    This Facebook App is used to integrate our 3CX Phone System (https://3cx.com) with Facebook Messenger. This app allows us to connect Facebook Messenger to our internal Chat system in our 3CX PBX Phone System so that we can seamlessly collaborate with our customers via Facebook Messenger without our employees being logged into a Facebook page sitting and waiting to respond to message requests via messenger. Each... Source: over 2 years ago
  • 3CX Instance Not Working
    The instruction from 3cx.com is "When the Debian installer finishes, the machine is rebooted and the 3CX installation starts automatically.". Source: over 3 years ago
  • Stuck integrating an ATA with SBC on a wee-little home network
    Disclaimer: I'm out of my element here. I've watched a few youtube videos, and followed several guides on 3cx.com to get me where I am today. Source: about 4 years ago

opensips mentions (2)

  • RTP Module in Opensips
    Did you have some tutorials / Websites / videos ( other than https://opensips.org/ ) of how we can intรฉgrate these modules please ? Source: over 3 years ago
  • Send DTMF digits during call?
    So I finally got a SIP connection working, not through my own server (which uses a non-standard port number for SIP) but through OpenSIPS. Source: over 3 years ago

What are some alternatives?

When comparing 3CX and opensips, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Asterisk - An open source telephony switching and private branch exchange service for Linux.