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3CX VS CloudTalk

Compare 3CX VS CloudTalk and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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3CX logo 3CX

Hosted PBX with CRM integration and mobile apps

CloudTalk logo CloudTalk

Work locally, grow globally
  • 3CX Landing page
    Landing page //
    2023-02-09
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

3CX

Website
3cx.com
Pricing URL
Official 3CX Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

CloudTalk

Website
cloudtalk.io
Pricing URL
Official CloudTalk Pricing
$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March
Edit details

3CX features and specs

No features have been listed yet.

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

3CX videos

+ Add

3CX Voip Phone System-overview and review-Free Version

More videos:

  • Review - 3CX Phone System 12 Review
  • Review - Overview of 3CX Phone System Version 15 Free Edition

CloudTalk videos

+ Add

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Category Popularity

0-100% (relative to 3CX and CloudTalk)

3CX

CloudTalk

Communication
30 30%
Communication
70% 70
Enterprise Communication
36 36%
Enterprise Communication
64% 64
VoIP
30 30%
VoIP
70% 70
Cloud Business Telephony
100 100%
Cloud Business Telephony
0% 0

User comments

Share your experience with using 3CX and CloudTalk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare 3CX and CloudTalk

3CX Reviews

10 BEST VoIP Software 2020 | Free & Commercial Voice Over IP Tools
3CX is a VoIP phone. It is available on-premises for Linux as well as Windows. On the cloud deployment is available with your Google, Amazon, or Azure account. It has features of self-installation and management. Its mobile app is available for Android and iOS devices.
Source: www.softwaretestinghelp.com

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Social recommendations and mentions

Based on our record, 3CX seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

3CX mentions (3)

  • Facebook Messaging App Review Fails
    This Facebook App is used to integrate our 3CX Phone System (https://3cx.com) with Facebook Messenger. This app allows us to connect Facebook Messenger to our internal Chat system in our 3CX PBX Phone System so that we can seamlessly collaborate with our customers via Facebook Messenger without our employees being logged into a Facebook page sitting and waiting to respond to message requests via messenger. Each... Source: 5 months ago
  • 3CX Instance Not Working
    The instruction from 3cx.com is "When the Debian installer finishes, the machine is rebooted and the 3CX installation starts automatically.". Source: over 1 year ago
  • Stuck integrating an ATA with SBC on a wee-little home network
    Disclaimer: I'm out of my element here. I've watched a few youtube videos, and followed several guides on 3cx.com to get me where I am today. Source: almost 2 years ago

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

What are some alternatives?

When comparing 3CX and CloudTalk, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

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