Software Alternatives, Accelerators & Startups

1min.AI VS LiveAgent

Compare 1min.AI VS LiveAgent and see what are their differences

1min.AI logo 1min.AI

🔮 All-in-one AI app. Try for Free - Get what you want within 1min.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • 1min.AI Homepage
    Homepage //
    2024-01-21
  • 1min.AI Chat with various AI models at the same time
    Chat with various AI models at the same time //
    2024-01-21
  • 1min.AI Images Generation
    Images Generation //
    2024-01-21
  • 1min.AI Images Variation
    Images Variation //
    2024-01-21
  • 1min.AI Images Upscaling
    Images Upscaling //
    2024-01-21
  • 1min.AI Images Editing
    Images Editing //
    2024-01-21
  • 1min.AI Audio Transcription
    Audio Transcription //
    2024-01-21
  • 1min.AI Audio Translation
    Audio Translation //
    2024-01-21
  • 1min.AI Text to Speech
    Text to Speech //
    2024-01-21

🔮 1min.AI is an all-in-one AI app that unlock all AI features. You pay only for what you use at 1min.AI, with no hidden costs or setup required elsewhere.

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

1min.AI

Website
1min.ai
$ Details
freemium $5.0 / Monthly (Pro Plan for annual billing)
Platforms
Web Mobile Android iOS Windows MacOS
Release Date
2024 January

1min.AI features and specs

  • Chat with multiple AI models simultaneously: GPT-4, GPT-3.5 from OpenAI; ClaudeAI from Anthropic; Gemini, PaLM from GoogleAI
  • Generate images: Midjourney, DALL-E (OpenAI), and Stable Diffusion (StabilityAI)
  • Upscale images: Stable Diffusion (StabilityAI)
  • Generate similar images: DALL-E (OpenAI) and Stable Diffusion (StabilityAI)
  • Edit images: DALL-E (OpenAI) and Stable Diffusion (StabilityAI)
  • Transcribe audio : Whisper (OpenAI)
  • Translate audio : Whisper (OpenAI)
  • Convert text to speech: TTS (OpenAI)

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

1min.AI videos

No 1min.AI videos yet. You could help us improve this page by suggesting one.

+ Add video

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to 1min.AI and LiveAgent)
AI
100 100%
0% 0
Customer Support
0 0%
100% 100
AI Writing
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing 1min.AI and LiveAgent.

What makes your product unique?

1min.AI's answer

1min.AI is an all-in-one AI app that offers a variety of AI features powered by various AI models

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

1min.AI's answer

Many features. Various AI models. Reasonable price.

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

1min.AI's answer

People who want to utilize the power of various AI models

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

1min.AI's answer

The AI revolution has recently been robust. we've noticed many AI products that provide a single feature or use just one AI model. However, we cannot fully utilize AI's power by sticking to only one option.

Therefore, we aim to build an all-in-one AI app that centralizes everything in one place, utilizes various AI models, and offers more cost savings.

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

1min.AI's answer

ReactJS, NodeJS, MySQL, Kubernetes, AWS

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

1min.AI's answer

1min.AI has recently launched, and we haven't yet acquired any major customers.

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 1min.AI and LiveAgent

1min.AI Reviews

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LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

What are some alternatives?

When comparing 1min.AI and LiveAgent, you can also consider the following products

Krater.ai - All AI Tools, One Location.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Chatgot - Chat freely, got every AI assistants here for You

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Writesonic - If you’ve ever been stuck for words or experienced writer’s block when it comes to coming up with copy, you know how frustrating it is.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.