AI product search and catalog chatbot for B2B manufacturers and distributors. Buyers find parts by text, voice, or image, get 24/7 answers, and request quotes. One-line install, catalog import included. Free trial, no card.
A startup from the United States.
This page is designed to help you find out whether ChatSKU is good and if it is the right choice for you.
ChatSKU is AI-powered product search and a catalog chatbot for B2B manufacturers, distributors, and wholesalers. It turns a large, complex product catalog into a fast, self-service buying experience on your existing website.
Finder replaces your current site search with an intelligent search bar. Buyers type what they need in plain language, speak it, or upload an image. ChatSKU handles typos, synonyms, and part numbers, and shows search suggestions, including most searched and previous searches. Finder is fully configurable and installs with one line of code.
Closer is an AI product assistant trained on your catalog, datasheets, PDFs, and documentation. It answers technical questions 24/7, compares products, and recommends the right part. When a buyer needs a person, Closer transfers the conversation to a human agent. Finder and Closer share context, so the chatbot knows what the buyer was just searching or viewing.
ChatSKU also captures revenue. Buyers can build quotes, submit RFQs, and place orders from the same experience. Leads and requests route to your sales team. The platform supports customer groups, tiered pricing, cross-references, and multiple languages. It connects with ERP and PIM systems and includes analytics, custom branding, and a dedicated success manager.
Setup is handled for you. Our team imports your catalog, configures the AI, and trains it on your documentation.
Key features: natural language search, voice search, image search, AI product Q&A, RFQ and quote capture, order capture, lead routing, cross-reference search, tiered pricing, ERP and PIM integration.
Pricing: start free with no card and no contract. Choose a subscription from $299/month plus a $2,500 setup fee, or a performance plan at 0.75% of ChatSKU revenue with no monthly fee
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Multi-Language Support
95 different languages
Image search
Buyers upload a photo to find matching products and parts in your catalog.
Sales team hand off
Closer transfers the chat to a live sales agent when a buyer needs a person.
Add to Quote
Buyers add products to a quote and submit RFQs. Leads and requests route to your sales team, with customer group and tiered pricing.
Add to Cart
Buyers place orders from search and chat results. Order capture connects to your ERP and PIM systems.
Voice Input Capabilities
Buyers speak their search or question instead of typing it.
Voice Output
Answers can be delivered by voice for hands-free use.
Natural Language Understanding
Understands plain-language questions and part descriptions, not just exact keywords.
Spelling Correction
Finds the right product even when the search has typos or misspellings.
Synonyms and Conjugations
Matches synonyms, word forms, and cross-referenced part numbers to the same product.
Product Comparisons
Helps buyers compare products side by side using your catalog data.
Past Conversational History
Remembers a visitor's previous searches, and logged-in buyers can see their past quotes.
Fast Deployment
One line of code installs it. We import and configure your catalog for you.
AI Product Q&A
Answers technical product questions 24/7 using your catalog.
Document Training
Learns from your datasheets, PDFs, flipbooks, and other documentation.
Lead Routing
Captures leads and routes them to your sales team.
Search Suggestions
Suggests most searched or a visitor's previous searches.
RFQ Capture
Buyers submit requests for quote that go straight to your team.
Customer Groups and Tiered Pricing
Shows each buyer group the right price.
Cross-Reference Search
Finds equivalent and alternate part numbers.
ERP and PIM Integration
Connects to your ERP and PIM systems.
Chatbot Integration
Passes product context from search or a product page into most chatbots.
Configurable Search Bar
Fully configurable, with a dropdown or full-width panoramic layout.
Custom Branding
Matches your site's look and feel.
Analytics and Reporting Dashboards
Shows what buyers search for and ask.
Catalog Import and Setup
Our team imports and configures your catalog for you.
Dedicated Success Manager
A named contact and priority support after launch.
Quote Management
Manage quotes from submission to approval with discounts, notes, and versioning.
Quote Sharing
Share quotes with OTP-verified access and configurable permissions.
Split Quote / Split PO
Split a quote into child quotes, each with its own PO number.
Quote Expiration Dates
Set expiry dates on quotes and track overdue ones automatically.
Contract Pricing by Customer
Set negotiated prices for individual accounts that override standard pricing.
Price Visibility Rules
Show prices to everyone or logged-in buyers only, or hide them for RFQ-only.
Minimum Order Quantity
Set per-product minimums, enforced in chat and at quote submission.
Unit of Measure
Show units like each, case, lb, or ft for accurate quoting.
Lead Time / Ship Date
Show lead times on product cards and carry them into quotes.
Order Conversion and PO Numbers
Convert approved quotes into orders with PO numbers and net terms.
Order and ERP Sync
Send orders to your eCommerce or ERP system and pull statuses back automatically.
Measurement Normalization and B2B Synonyms
Matches inch and ", foot and ', and industry terms to the right product.
Product Catalog Management
Import products by CSV or PDF with images, variants, and pricing.
Product Variant Grouping
Detects variants and groups them with price ranges.
Multi-User Company Accounts
Several users at one company share quote history and shipping addresses.
Sales Rep Assignment
Assign customers to reps so quotes inherit the assignment.
Team Roles
Invite team members as Owner, Admin, Sales, or Viewer.
Pipeline Analytics
Track quote stages, conversion rates, and deal values.
Reorder and Quote History
Returning buyers view past quotes and reorder from them.
Inline Widget Mode
Embed the chatbot in your page layout or run it as a floating bubble.
OTP Email Login
Buyers log in with a one-time code by email, with no password.
Bot and Spam Protection
hCaptcha and IP rate limiting protect your forms.
CSV Export of Quotes and Orders
Download quotes and orders with line items and customer details.
ChatSKU is built for B2B catalogs, not generic ecommerce. It combines an AI search bar (Finder) with a catalog-trained chatbot (Closer). Buyers search by text, voice, or image, and the chat picks up the context from their search. It handles typos, B2B synonyms, measurements, and cross-references. Buyers can build quotes, submit RFQs, and place orders in the same experience. Setup is one line of code, and our team imports your catalog.
Most chatbots answer questions. ChatSKU also closes the sale. It handles tiered and contract pricing, customer groups, MOQs, units of measure, quote versioning, and ERP order sync. Setup is done for you. You can start free with no card, or pay only 0.75% of the revenue ChatSKU generates, with no monthly fee.
Manufacturers, distributors, and wholesalers with large or technical product catalogs. Their buyers search by part number, spec, or description. They need fast answers and quotes. The users are ecommerce, sales, and digital teams that want more orders and fewer support calls.
ChatSKU started inside Virtina, a B2B eCommerce and digital transformation agency founded in 2011. Working with manufacturers and distributors, the team saw the same problem repeatedly: buyers could not find the right product in a large catalog. ChatSKU grew out of that work into its own AI catalog platform.
We have collected here some useful links to help you find out if ChatSKU is good.
Check the traffic stats of ChatSKU on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of ChatSKU on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of ChatSKU's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of ChatSKU on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
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