Best Helpdesk Software

by 500apps.

Key Support.cc features:

Ticket management Knowledge Base Advanced Reports Helpdesk Automation

freemium $14.99 / Monthly

Setuply: Transform Clients into Brand Advocates. An AI-powered, purpose-built platform for client onboarding and lifecycle management, helping B2B teams accelerate revenue recognition, boost retention, and scale operations with confidence.

Key Setuply features:

Project Management Case Management Secure Data Staging Client Impact Control Panel

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Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

Slack-first ticketing for internal helpdesk.

Key Halp features:

Integration with Slack and Microsoft Teams Ease of Use Automation Customizable Forms

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Key Document360 features:

Search Functionality category manager Version Control Multilingual capability

paid Free Trial $99.0 / Monthly (2 Team Accounts)

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Key LiveAgent features:

Ticket management Live Chat & In-App-Messaging Email notifications Email Templates

freemium $15.0 / Monthly (Small)

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. .

Key BoldDesk features:

Ticketing System Artificial Intelligence Automation Customer Portal

Try for free paid Free Trial $12.0 / Monthly (For per agent)

Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.

Key ProProfs Help Desk features:

User-Friendly Interface Customization Options Multi-channel Support Automation Features

paid Free Trial $10.0 / Monthly

Faster Responses, Happier Customers - Choose ReplyDesk Helpdesk.

Simplify your multichannel eCommerce with EasyChannel.

Key EasyChannel features:

Multichannel Products Catalog Inventory Management Multichannel Listing Management Multichannel orders management

paid Free Trial $39.9 / Annually (Starter Plan - Unlimited channels)

A one-stop fit-for-all solution for every business. Know about various features and find out why DeskXpand stands unique from every other helpdesk management software.

Key DeskXpand features:

Ticketing System Omnichannel support Self Service Portal Reports and Analytics

$7.0 / Monthly (agent / month)

Quickly set up a self-service knowledgebase platform for customers and employees, offering instant access to a knowledgebase with essential answers, available publicly or privately.

Key Zeruh features:

Standard Guides Step-by-step Guides Multilingual Categories

paid Free Trial $49.0 / Monthly

Desk365 is an AI-powered ticketing system for teams of all sizes. .

Key Desk365 features:

Create tickets from MS Teams AI Agent Approval Management Entra ID Sync

freemium $12.0 / Monthly (Standard plan)