Software Alternatives & Reviews

Top 9 Knowledge Management Products in Self Service Support

The best Knowledge Management Products within the Self Service Support category - based on our collection of reviews & verified products.

HelpJuice Stonly Knowledge Base KnowledgeBase KnowledgeOwl HelpDocs verint.com KANA Knowledge Management Omnistar Parature WSN Insight

Summary

The top products on this list are HelpJuice, Stonly Knowledge Base, and KnowledgeBase. All products here are categorized as: Tools for organizing and categorizing personal notes. "Second brain" tools. Self Service Support. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

    #Customer Support #Help Desk #Customer Service 1 social mentions

  2. Interactive knowledge bases and help-centers

    #Knowledge Base #Productivity #Knowledge Management

  3. An AI-powered knowledge base software, that helps you organize your company knowledge, empower support agents and provide a self-service help center for your customers.
    Pricing:
    • Paid
    • Free Trial
    • $59.0 / Monthly (paid per company; all features included)

    #Knowledge Base #Knowledge Management #Self Service Support 3 user reviews

  4. NOTE: KnowledgeOwl has been discontinued.
    KnowledgeOwl is easy-to-use knowledge base software that helps you share information with customers and employees 24/7. Knowledge is power!

    #Customer Support #Customer Service #Help Desk

  5. Educate your users with a super simple knowledge base that’s built for teams just like yours.

    #Customer Support #Customer Service #Help Desk 2 social mentions

  6. NOTE: verint.com KANA Knowledge Management has been discontinued.
    Tool to manage and share knowledge between agents and customers are ones that are easy to access, update and search.

    #Internal Knowledgebase #WiKi #Web Service Automation

  7. Email Marketing Service Provider

    #Internal Knowledgebase #WiKi #Content Collaboration

  8. Parature is a web-based customer management tool. Control your image and customer service with Parature's interactive customer relations.

    #Internal Knowledgebase #WiKi #Knowledge Management

  9. WSN Insight provides a streamlined collaborative platform to help companies manage their intellectual property.

    #Internal Knowledgebase #WiKi #Knowledge Management

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!